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Custom action - Amazon Connect Customer

Custom action

Description

Use this block to call Lambda functions that fetch, validate, or transform data for use in the journey.

How to configure this block

You can configure the Custom action block in the admin website or using the InvokeLambda action.

Common properties

Property Description

Action

Select Invoke Lambda action

Function ARN

Select a registered Lambda function.

Example

Invoke a Lambda to check offer eligibility, store the result in eligibilityStatus, and branch accordingly.

Configuration

Before you can invoke a Lambda using this block, you need to set up your Lambda functions at your Amazon Connect instance at AWS admin console. For similar information, see Grant Connect Customer access to your AWS Lambda functions.

When you do this for a journey flow block, you use the Outbound campaigns under the Channels and communications section, and to choose your Lambda function, you use the Set up custom actions section and then the Lambda Functions drop down.