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Set languages - Amazon Connect Customer
CLI command to set the localeSupported locale codes

Set languages

Agents can ask for assistance in the language of your choice when you set the locale on AI agents. AI agents then provide answers and recommended step-by-step guides in that language.

To set the locale

  1. On the AI agent builder page, use the Locale dropdown menu to choose your locale.

  2. Choose Save, and then choose Publish to create a version of the AI agent.

CLI command to set the locale

Use the following sample AWS CLI command to set the locale of a Manual search AI agent.

{
    ...
    "configuration": {
        "manualSearchAIAgentConfiguration": {
            ...
            "locale": "es_ES"
        }
    },
    ...
}

Supported locale codes

AI agents support the following locales for agent assistance:

  • Afrikaans (South Africa) / af_ZA

  • Arabic (General) / ar

  • Arabic (United Arab Emirates, Gulf) / ar_AE

  • Armenian (Armenia) / hy_AM

  • Bulgarian (Bulgaria) / bg_BG

  • Catalan (Spain) / ca_ES

  • Chinese (China, Mandarin) / zh_CN

  • Chinese (Hong Kong, Cantonese) / zh_HK

  • Czech (Czech Republic) / cs_CZ

  • Danish (Denmark) / da_DK

  • Dutch (Belgium) / nl_BE

  • Dutch (Netherlands) / nl_NL

  • English (Australia) / en_AU

  • English (India) / en_IN

  • English (Ireland) / en_IE

  • English (New Zealand) / en_NZ

  • English (Singapore) / en_SG

  • English (South Africa) / en_ZA

  • English (United Kingdom) / en_GB

  • English (United States) / en_US

  • English (Wales) / en_CY

  • Estonian (Estonia) / et_EE

  • Farsi (Iran) / fa_IR

  • Finnish (Finland) / fi_FI

  • French (Belgium) / fr_BE

  • French (Canada) / fr_CA

  • French (France) / fr_FR

  • Gaelic (Ireland) / ga_IE

  • German (Austria) / de_AT

  • German (Germany) / de_DE

  • German (Switzerland) / de_CH

  • Hebrew (Israel) / he_IL

  • Hindi (India) / hi_IN

  • Hmong (General) / hmn

  • Hungarian (Hungary) / hu_HU

  • Icelandic (Iceland) / is_IS

  • Indonesian (Indonesia) / id_ID

  • Italian (Italy) / it_IT

  • Japanese (Japan) / ja_JP

  • Khmer (Cambodia) / km_KH

  • Korean (South Korea) / ko_KR

  • Lao (Laos) / lo_LA

  • Latvian (Latvia) / lv_LV

  • Lithuanian (Lithuania) / lt_LT

  • Malay (Malaysia) / ms_MY

  • Norwegian (Norway) / no_NO

  • Polish (Poland) / pl_PL

  • Portuguese (Brazil) / pt_BR

  • Portuguese (Portugal) / pt_PT

  • Romanian (Romania) / ro_RO

  • Russian (Russia) / ru_RU

  • Serbian (Serbia) / sr_RS

  • Slovak (Slovakia) / sk_SK

  • Slovenian (Slovenia) / sl_SI

  • Spanish (Mexico) / es_MX

  • Spanish (Spain) / es_ES

  • Spanish (United States) / es_US

  • Swedish (Sweden) / sv_SE

  • Tagalog (Philippines) / tl_PH

  • Thai (Thailand) / th_TH

  • Turkish (Turkey) / tr_TR

  • Vietnamese (Vietnam) / vi_VN

  • Welsh (United Kingdom) / cy_GB

  • Xhosa (South Africa) / xh_ZA

  • Zulu (South Africa) / zu_ZA