Administrator Guide
Helps you get started using Connect Customer. Learn how to
provision, configure, monitor, and scale a virtual contact center.
Developer Guide
Provides developer guidance for building with Connect Customer, including API
best practices, flow language reference, rules function language, and testing
language.
Connect Customer API Reference
Describes API operations, including Connect AI agents, AppIntegrations Service,
Amazon Participant Service, Cases, Contact Lens, Customer Profiles, Outbound Campaigns,
and Voice ID.
Connect Customer Agent Workspace Developer Guide
Helps you get started with developing third-party apps in the Connect Customer
Agent Workspace.