Amazon CodeCatalyst will no longer be open to new customers starting on November 7, 2025. If you would like to use the service, please sign up prior to November 7, 2025. For more information, see How to migrate from CodeCatalyst.
Troubleshooting problems with issues
The following information can help you troubleshoot common problems with issues in CodeCatalyst.
I can't choose an assignee for my issue
Problem: When creating an issue, the list of assignees is empty.
Possible fixes: The list of assignees is directly linked to the CodeCatalyst users listed as members for the project. To verify that user profile access is functioning properly, choose the profile icon and then choose User profile. If the user profile information does not populate, check the health report for any incidents. If it does populate, file a service ticket.
