Manage users
Add users to Amazon Connect Talent and configure them with information and permissions. Each user receives a security profile that determines what they can access and do.
View users
To view users, navigate to Settings > Admin > User management. The page displays a table of all users in your instance. From this page, you can search for users, add users, delete users, refresh the list, and choose a user name to edit that user.
To add a user individually
Choose Add user.
Choose Add a user manually.
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Enter the first name, last name, email address, username, and security profile. For user pool directory instances, also enter a password of 8–64 characters.
Choose Save.
Note
For SAML-based instances, the Password field does not appear. The username must match the identity configured in your identity provider (IdP).
To add users in bulk from a CSV file
Choose Add user.
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Choose Import users using a .csv template.
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Download the template, fill in user data, and upload the completed file.
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Review the validation results. The system displays errors by row if any exist.
Choose Save.
To delete a user
Select the checkbox next to one or more users.
Choose Delete user.
Confirm the deletion.
You can select multiple users to delete them in bulk.
