End of support notice: On March 31, 2027, AWS will end support for AWS Service Management Connector. After March 31, 2027, you will no longer be able to access the AWS Service Management Connector console or AWS Service Management Connector resources. For more information, see AWS Service Management Connector end of support.
Validating ServiceNow connectivity to AWS Regions
You can now validate connectivity to AWS accounts between the ServiceNow
Connector_Demo account and the AWS IAM
SMSyncUser and SMEndUser.
To validate connectivity to AWS account
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In the AWS Service Management scoped app, choose Setup, then AWS Accounts.
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Choose Connector_Demo and select Validate Account.
A successful connection results in the message, Successfully validating AWS account in each referenced Region.
If the AWS IAM access key or secret access key are incorrect, you receive an error message.