New Relic Monitoring for SAP
New Relic Monitoring for SAP is a comprehensive observability solution that provides a holistic, end-to-end view connecting SAP performance to business outcomes and non-SAP systems. The solution enables organizations to monitor their entire enterprise stack through a single pane of glass, offering unified visibility across SAP landscapes with AI-driven insights and powerful visualizations.
Key Benefits:
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Over 175 monitoring points, 35 dashboards, and 17 alert policies out-of-the-box
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Certified for SAP Cloud ERP Private with agentless architecture
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Minimal performance impact through agentless architecture and non-SAP Monitoring with unified "single pane of glass" view
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End-to-end distributed traces for full transaction flow monitoring and business process step monitoring with key process performance indicators
Architecture
The solution utilizes a truly agentless architecture through a native, SAP-certified ABAP Add-on installed on a single, central monitoring system. This centralized connector pulls data from other SAP systems, eliminating the need for agents on each production system. The solution provides comprehensive monitoring across six key areas:
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System Health: Monitors overall system health, central/enqueue server status, ABAP message server, and network connectivity
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Resource Utilization: Tracks user activity, memory utilization, CPU usage, and system efficiency metrics
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Database: Provides detailed insights for both HANA and Non-HANA databases
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Performance: Measures Dialog Response Time, RFC Response Time, and Background Jobs
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Security: Monitors critical security components, certificates, and compliance
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BTP Monitoring: Integrates with SAP CloudALM OpenTelemetry APIs for comprehensive BTP environment monitoring
New Relic Monitoring for SAP Solutions product documentation
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