Filters
Contains the filter to apply when retrieving metrics.
Contents
- AgentStatuses
-
A list of up to 50 agent status IDs or ARNs.
Type: Array of strings
Required: No
- Channels
-
The channel to use to filter the metrics.
Type: Array of strings
Array Members: Maximum number of 4 items.
Valid Values:
VOICE | CHAT | TASK | EMAILRequired: No
- Queues
-
The queues to use to filter the metrics. You should specify at least one queue, and can specify up to 100 queues per request. The
GetCurrentMetricsDataAPI in particular requires a queue when you include aFilterin your request.Type: Array of strings
Array Members: Minimum number of 1 item. Maximum number of 100 items.
Required: No
- RoutingProfiles
-
A list of up to 100 routing profile IDs or ARNs.
Type: Array of strings
Array Members: Minimum number of 1 item. Maximum number of 100 items.
Required: No
- RoutingStepExpressions
-
A list of expressions as a filter, in which an expression is an object of a step in a routing criteria.
Type: Array of strings
Array Members: Maximum number of 50 items.
Length Constraints: Minimum length of 1. Maximum length of 3000.
Required: No
See Also
For more information about using this API in one of the language-specific AWS SDKs, see the following:
