Common Error Types - Amazon Cloud Directory

Amazon Cloud Directory will no longer be open to new customers starting on November 7, 2025. For alternatives to Cloud Directory, explore Amazon DynamoDB and Amazon Neptune. If you need help choosing the right alternative for your use case, or for any other questions, contact AWS Support.

Common Error Types

This section lists common error types that this AWS service may return. Not all services return all error types listed here. For errors specific to an API action for this service, see the topic for that API action.

AccessDeniedException

You don't have permission to perform this action. Verify that your IAM policy includes the required permissions.

HTTP Status Code: 403

ExpiredTokenException

The security token included in the request has expired. Request a new security token and try again.

HTTP Status Code: 403

IncompleteSignature

The request signature doesn't conform to AWS standards. Verify that you're using valid AWS credentials and that your request is properly formatted. If you're using an SDK, ensure it's up to date.

HTTP Status Code: 403

InternalFailure

The request can't be processed right now because of an internal server issue. Try again later. If the problem persists, contact AWS Support.

HTTP Status Code: 500

MalformedHttpRequestException

The request body can't be processed. This typically happens when the request body can't be decompressed using the specified content encoding algorithm. Verify that the content encoding header matches the compression format used.

HTTP Status Code: 400

NotAuthorized

You don't have permissions to perform this action. Verify that your IAM policy includes the required permissions.

HTTP Status Code: 401

OptInRequired

Your AWS account needs a subscription for this service. Verify that you've enabled the service in your account.

HTTP Status Code: 403

RequestAbortedException

The request was aborted before a response could be returned. This typically happens when the client closes the connection.

HTTP Status Code: 400

RequestEntityTooLargeException

The request entity is too large. Reduce the size of the request body and try again.

HTTP Status Code: 413

RequestTimeoutException

The request timed out. The server didn't receive the complete request within the expected time frame. Try again.

HTTP Status Code: 408

ServiceUnavailable

The service is temporarily unavailable. Try again later.

HTTP Status Code: 503

ThrottlingException

Your request rate is too high. The AWS SDKs automatically retry requests that receive this exception. Reduce the frequency of requests.

HTTP Status Code: 400

UnknownOperationException

The action or operation isn't recognized. Verify that the action name is spelled correctly and that it's supported by the API version you're using.

HTTP Status Code: 404

UnrecognizedClientException

The X.509 certificate or AWS access key ID you provided doesn't exist in our records. Verify that you're using valid credentials and that they haven't expired.

HTTP Status Code: 403

ValidationError

The input doesn't meet the required format or constraints. Check that all required parameters are included and that values are valid.

HTTP Status Code: 400