Prerequisites - Amazon Q Business

Prerequisites

  1. Create an AWS account. For more information, see Create an AWS account.

  2. Sign up as an independent software provider or vendor (ISV) for Amazon Q index.

  3. Complete the AWS verification process to ensure legitimacy and prevent impersonation.

  4. The following tabs provide the instructions for how to retrieve your Tenant ID for each ISV.

Asana

In Asana, the Tenant ID in Amazon Q Business Data Accessor is called the domain ID. You can use the following instructions to retrieve the Asana Tenant ID

1. Choose your account profile picture and select Admin Console.

2. Select Settings.

3. Scroll to Domain Settings to retrieve the Tenant ID.

PagerDuty

In PagerDuty, the tenant ID in Amazon Q Business Data Accessor is called the tenant ID. You can use the following instructions to retrieve the PagerDuty the Tenant ID

1. Select the User Icon.

2. Select Account Settings.

3. Select the PagerDuty Advance tab.

4. Toggle Enable Amazon Q to the on position.

5. The PagerDuty Tenant ID is now available from the Amazon Q Business Configuration Values modal.

Kore.ai (AIforWork)

In AIforWork, the Tenant ID is displayed directly in the setup form. You can use the following instructions to retrieve the Kore.ai Tenant ID:

1. Navigate to AIforWork platform.

2. When setting up an Enterprise Knowledge or Search Agent, choose Q for Business.

3. In the setup form that opens, the Tenant ID is displayed and ready to copy.

Revinova

The Portal ID in Revinova is the Tenant ID for Amazon Q Business Data Accessor. You can use the instructions below to retrieve the Portal ID from Revinova.

  1. Log in to the admin console.

  2. Navigate to the portals dashboard using the Portals menu under the settings menu collection.

  3. In the portal's grid, hover on the header of any of the columns and click on the hamburger menu shown in the column to open the column options context menu.

  4. Click on the grid icon available on the top right corner of the column options context menu.

  5. Select ID from the list of columns available for display, and it will show the portal IDs in the grid.

  6. You can get the ID for the portal from the corresponding row.

Planview

Your Planview Tenant ID is a unique identifier in UUID/GUID format (e.g., 12345678-1234-1234-1234-123456789abc).

For Planview, the Tenant ID information can be found in their integration documentation. You can use the following resource to retrieve the Tenant ID for Planview Viz integration with Amazon Q Business.

  1. Refer to the Planview Amazon Q Business Integration FAQ for detailed instructions on retrieving your Tenant ID.

Note

Planview data accessor is only available in the us-west-2 region.

Amplience

For Amplience, the Tenant ID is the Hub ID. You can use the following instructions to retrieve the Amplience Tenant ID.

  1. Within Amplience Dynamic Content, switch into the Hub you wish to connect.

  2. Select the settings icon in the top right corner and select the Properties menu item.

  3. The Hub ID will be displayed with a copy to clipboard option.