Amazon Q Business will no longer be open to new customers starting on July 31, 2026. If you would like to use the service, please sign up prior to July 30. For capabilities similar to Q Business, explore Amazon Quick. Learn more.
Connecting Gmail to Amazon Q Business
With Amazon Q Business, you can connect your Gmail enterprise email system to unlock valuable organizational knowledge stored in email communications. When you connect Gmail to Amazon Q Business, your users can search and get answers from email content and conversations directly through the Amazon Q web experience.
You can connect your Gmail instance to Amazon Q Business using either the AWS Management Console or the CreateDataSource API. This connection enables your organization to leverage email-based knowledge for improved decision-making and faster information discovery.
Topics
Connecting Amazon Q Business to Gmail using the latest connector (Console)
Connecting Amazon Q Business to Gmail using the legacy connector (Console)
Connecting Amazon Q Business to Gmail using the new connector (API)
Connecting Amazon Q Business to Gmail using the original connector (API)
Understand error codes in the Amazon Q Business Gmail connector
Learn more
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For an overview of the Amazon Q web experience creation process using IAM Identity Center, see Configuring an application using IAM Identity Center.
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For an overview of the Amazon Q web experience creation process using AWS Identity and Access Management, see Configuring an application using IAM.
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For an overview of connector features, see Data source connector concepts.
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For information about connector configuration best practices, see Connector configuration best practices.
Note
ACL behavior by connector version:
New connector: ACL and identity crawling is automatically enabled and cannot be disabled. No manual configuration is required.
Original connector: ACL and identity crawling can be manually configured during setup.
Note
Original connector only: Field mappings are only available when using the original Gmail connector. The new connector uses optimized default field mappings that cannot be customized.
