# Delivery channels in AWS User Notifications Delivery channels Delivery channels are locations where you can send notifications. You can send notifications to multiple channels, including email addresses, chat channels, and mobile devices. **Topics** + [ # Adding delivery channels in AWS User Notifications ](manage-delivery-channels.md) + [ # Viewing delivery channel details in AWS User Notifications ](detail-delivery-channels.md) + [ # Deleting email addresses for user-configured notifications in AWS User Notifications ](delete-delivery-channels.md) # Adding delivery channels in AWS User Notifications Adding delivery channels You can add delivery channels for both user-configured notifications and AWS managed notifications from the User Notifications console to have your notifications sent to other locations. **Note** Emails you receive from User Notifications are sent from the domain `@aws.com`. The prefix of the emails you receive reflect the AWS service sending the communication. For example, notifications from AWS Health are sent from the email `health@aws.com`, Amazon CloudWatch notifications are sent from `cloudwatch@aws.com`, and aggregated notifications are sent from `notifications@aws.com`. To find the email prefix for a specific service email, inspect the event through the [Amazon EventBridge sandbox](https://docs.aws.amazon.com/eventbridge/latest/userguide/eb-event-pattern-sandbox.html). If your organization uses an email allow list, add the `@aws.com` domain to ensure you receive all User Notifications emails. ------ #### [ Emails ] **To add delivery channels** 1. Open User Notifications in the [AWS Management Console](https://console.aws.amazon.com/notifications/). 1. In the navigation panel, choose **Delivery channels**. 1. Choose **Emails**. **Note** A verification email is sent to newly added email addresses. You can generate another verification email for pending addresses by choosing **Reverify**. Verified emails have a green checkmark next to the email address when added as a **Recipient**. The recipient must be signed in to the AWS account that added the email address to complete the verification process. The verification link directs to the AWS Management Console. 1. Choose **Add emails**. **Tip** You can use your email distribution lists as an email delivery channel to easily subscribe multiple email addresses to User Notifications with a single verification flow. You can separately add and remove emails to the distribution list without requiring further verification with User Notifications. 1. For **Recipient**, choose or enter the recipient's email address. 1. For **Name**, enter the recipient's name. 1. (Optional) Choose **Add another recipient** to add more recipients. 1. **(Optional) Add tags for this delivery channel. To add tags, do the following:** **Tip** A tag is a label that you assign to an AWS resource. Tags help you organize your resources. For more information, see [Tagging your resources](tagging-resources.md). 1. Enter a key in **Key**. 1. (Optional) Enter a value in **Value**. 1. (Optional) Choose **Add new tag** to add more tags. 1. Choose **Add emails** ------ #### [ Mobile devices ] **Note** Before you add a mobile device as a delivery channel, you must do the following: Add the appropriate IAM permissions so that your mobile device is available in the User Notifications console. For more information, see [IAM permissions for listing mobile devices as delivery channels](https://docs.aws.amazon.com/consolemobileapp/latest/userguide/permissions-policies.html) in the *AWS Console Mobile Application User Guide*. Install the AWS Console Mobile Application to your device and enable push notifications from the app. Note that the notifications you receive are push notifications, not Short Message Service (SMS). For more information, see [Step 1: Get started with push notifications](https://docs.aws.amazon.com/consolemobileapp/latest/userguide/managing-notifications.html#step-1-get-started-with-push-notifications) in the *AWS Console Mobile Application User Guide*. **To add delivery channels** 1. Open User Notifications in the [AWS Management Console](https://console.aws.amazon.com/notifications/). 1. In the navigation panel, choose **Delivery channels**. 1. Choose **Mobile devices**. 1. Use the search box to find **Mobile devices** to add. ------ #### [ Chat channels ] **To add delivery channels** 1. Open User Notifications in the [AWS Management Console](https://console.aws.amazon.com/notifications/). 1. In the navigation panel, choose **Delivery channels**. 1. Choose **Chat channels**. 1. Select a chat client from the dropdown box. 1. Use the search box to find **Chat channels** to add. **Note** For more information about Amazon Q Developer in chat applications, see [Getting started with Amazon Q Developer in chat applications](https://docs.aws.amazon.com/chatbot/latest/adminguide/getting-started.html) in the *Amazon Q Developer in chat applications Administrator Guide*. ------ # Viewing delivery channel details in AWS User Notifications Viewing delivery channel details You can view delivery channel details from the User Notifications console. Viewable details vary by delivery channel type, but generally include the delivery channel name, endpoint, and status. **Note** If you want to resend the verification email to an email listed in the email detail view, choose **Resend verification**. **To view a delivery channel's details** 1. Open User Notifications in the [AWS Management Console](https://console.aws.amazon.com/notifications/). 1. In the navigation panel, choose **Delivery channels**. 1. Choose a delivery channel type. 1. Choose the **Name** of the delivery channel. 1. View the delivery channel's details. # Removing delivery channels in AWS User Notifications Removing delivery channels You can remove delivery channels from notification configurations and toggle off AWS managed notification subscription categories from a delivery channel's detail view. When you remove a delivery channel, notifications are no longer sent to that location. ------ #### [ Emails ] **To remove delivery channels** 1. Open User Notifications in the [AWS Management Console](https://console.aws.amazon.com/notifications/). 1. In the navigation panel, choose **Delivery channels**. 1. Choose **Emails**. 1. Choose the **Name** of the email address that you want to remove. 1. In **Notification configurations**, select the notification configurations you want to remove the email address from. 1. Choose **Remove**. 1. In **AWS managed notifications subscriptions**, toggle each relevant category off. ------ #### [ Mobile devices ] **To remove delivery channels** 1. Open User Notifications in the [AWS Management Console](https://console.aws.amazon.com/notifications/). 1. In the navigation panel, choose **Delivery channels**. 1. Choose **Mobile devices**. 1. Choose the **Name** of the mobile device that you want to remove. 1. In **Notification configurations**, select the notification configurations you want to remove the mobile device from. 1. Choose **Remove**. 1. In **AWS managed notifications subscriptions**, toggle each relevant category off. **Note** For more information about the AWS Console Mobile Application, see [What is the AWS Console Mobile Application?](https://docs.aws.amazon.com/consolemobileapp/latest/userguide/what-is-consolemobileapp.html) in the *AWS Console Mobile Application User Guide*. ------ #### [ Chat channels ] **To remove delivery channels** 1. Open User Notifications in the [AWS Management Console](https://console.aws.amazon.com/notifications/). 1. In the navigation panel, choose **Delivery channels**. 1. Choose **Chat channels**. 1. Choose the **Name** of the chat channel that you want to remove. 1. In **Notification configurations**, select the notification configurations you want to remove the chat channel from. 1. Choose **Remove**. 1. In **AWS managed notifications subscriptions**, toggle each relevant category off. **Note** For more information about Amazon Q Developer in chat applications, see [What is Amazon Q Developer in chat applications?](https://docs.aws.amazon.com/chatbot/latest/adminguide/what-is.html) in the *Amazon Q Developer in chat applications Administrator Guide*. ------ # Deleting email addresses for user-configured notifications in AWS User Notifications Deleting email addresses You can delete emails used as delivery channels. When you delete an email address, it's removed from all associated notification configurations. If you delete an email address, you must verify it again if you add it back. **Note** You can't delete mobile devices and chat channels from the User Notifications console. You can only [remove them from notification configurations](remove-delivery-channels.md). **To delete email addresses** 1. Open User Notifications in the [AWS Management Console](https://console.aws.amazon.com/notifications/). 1. In the navigation panel, choose **Delivery channels**. 1. Choose **Emails** 1. Select the email addresses that you want to delete. 1. Choose **Delete**. 1. Choose **Delete** again.