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Checking Confluence (Cloud) connectivity
Before you sync your Confluence (Cloud) data source connector after configuring it, we recommend you check the connection between Amazon Q Business and Confluence (Cloud). The following are the cURL commands you need to check Confluence (Cloud) connectivity.
Checking basic authentication connectivity
To check connectivity for a Confluence (Cloud) data source connector using basic authentication, use the following cURL command:
curl --location 'https://<confluence_host-url>/wiki/rest/api/user/current' --header 'Authorization: Basic <base64(email:api_token)>'
If your data source is connected as expected, the JSON response should resemble the following:
{ "type": "known", "accountId": "accountId", "accountType": "atlassian", "email": "/wiki/aa-avatar/<accountId>", "width": 48, "height": 48, "isDefault": false }, "displayName": "Administrator", "isExternalCollaborator": false, "_expandable": { "operations": "", "personalSpace": "" }, "_links": { "self": "https://<host_url>/wiki/rest/api/user?accountId=<accountId>", "base": "https://<host_url>/wiki", "context": "/wiki" } }
If your Confluence (Cloud) connector is not connected correctly, you will see the following error:
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CNF-5123: The profile value is invalid. Try again after sometime.
To troubleshoot the issue, check your Confluence (Cloud) URL and make sure it's correct.