

End of support notice: On March 31, 2027, AWS will end support for Amazon WorkSpaces Thin Client. After March 31, 2027, you will no longer be able to access the WorkSpaces Thin Client console or WorkSpaces Thin Client resources. For more information, see [Amazon WorkSpaces Thin Client end of support](https://docs.aws.amazon.com/workspaces-thin-client/latest/ag/workspacesthinclient-end-of-support.html). 

# Using WorkSpaces Thin Client administrator console
<a name="administrator-console"></a>

![\[Admin management flow for Amazon WorkSpaces Thin Client, showing setup to end-user access steps.\]](http://docs.aws.amazon.com/workspaces-thin-client/latest/ag/images/amazon-thin-client-start.png)


Welcome to the WorkSpaces Thin Client Administrator Console\$1

From here, you can manage your fleet of WorkSpaces Thin Client devices and environments for your team.

For information regarding the WorkSpaces Thin Client device, please refer to the [WorkSpaces Thin Client User Guide](https://docs.aws.amazon.com/workspaces-thin-client/latest/ug/what-is-thin-client.html).

Let's get started.

**Topics**
+ [Environments](console-environments.md)
+ [Devices](console-devices.md)
+ [Software updates](software-updates.md)

# Environments
<a name="console-environments"></a>

Each WorkSpaces Thin Client device uses an individual virtual desktop environment to access its online resources. Users access this environment by using one of the following virtual desktop providers:
+ [Amazon WorkSpaces](https://docs.aws.amazon.com/workspaces/latest/adminguide/amazon-workspaces.html)
+ [WorkSpaces Applications](https://docs.aws.amazon.com/appstream2/latest/developerguide/what-is-appstream.html)
+ [Amazon WorkSpaces Secure Browser](https://docs.aws.amazon.com/workspaces-web/latest/adminguide/what-is-workspaces-secure-browser.html)

## Environment list
<a name="environment-list"></a>

There are a number of parameters for your environment for you to review as well as some actions you can take.

![\[Amazon WorkSpaces Thin Client environments management interface with setup steps and existing environments list.\]](http://docs.aws.amazon.com/workspaces-thin-client/latest/ag/images/environment-list.png)


### Environment list details
<a name="environment-list-details"></a>

The parameters for your environment are listed for your review. The following table lists each element in the summary and how it functions.


| Element | Description | 
| --- | --- | 
|  Name  |  The unique identifier associated with this environment.  | 
|  Virtual desktop service  |  The virtual desktop provider that this environment uses.  | 
|  Virtual desktop service ID  |  The unique identifier that the virtual desktop service provider assigns to this environment.  | 
|  Activation code  |  The code that is used by end users to access the virtual desktop environment.  | 
|  Device count  |  The number of WorkSpaces Thin Client devices that are accessing this environment.  | 
|  Time Created  |  The date and time that the environment was created.  | 

### Environment list actions
<a name="environment-list-actions"></a>

There are a number of actions you can perform from here. Select any of these to perform the corresponding action.


| Element | Description | 
| --- | --- | 
|  Search  |  Searches all environments that you manage.  | 
|  Refresh  |  Refreshes the environment list.  | 
|  View details  |  Displays [Environment details](environment-details.md).  | 
|  Actions  |  Opens a dropdown list where you can [Edit](editing-an-environment.md) or [Delete](deleting-an-environment.md) an environment.  | 
|  Create environment  |  Starts the process of [creating an environment](creating-an-environment.md).  | 

**Topics**
+ [Environment list](#environment-list)
+ [Environment Details](environment-details.md)
+ [Creating an environment](creating-an-environment.md)
+ [Editing an environment](editing-an-environment.md)
+ [Deleting an environment](deleting-an-environment.md)

# Environment Details
<a name="environment-details"></a>

When you select an environment, the WorkSpaces Thin Client console displays the details for that environment for you to review. The console also displays the details about the virtual desktop provider that this environment uses.

**Topics**
+ [Summary](environment-details-summary.md)
+ [Virtual desktop environment details](vdi-details.md)

# Summary
<a name="environment-details-summary"></a>

The Summary section provides a high-level overview of the key features of the WorkSpaces Thin Client Environment. The following table lists each element in the summary and how it functions.

![\[Summary table showing WorkSpaces Thin Client Environment settings and details.\]](http://docs.aws.amazon.com/workspaces-thin-client/latest/ag/images/environment-details-summary.png)



| Element | Description | 
| --- | --- | 
|  Name  |  The unique identifier associated with this environment.  | 
|  Virtual desktop service  |  The virtual desktop provider that this environment uses.  | 
|  Virtual desktop service name  |  The unique identifier that the virtual desktop service provider assigns to this environment.  | 
|  Activation code  |  This code is used by end users to access the virtual desktop environment.  | 
|  Always keep software up-to-date  |  This setting enables automatic software updates.  | 
|  Maintenance window start time  |  The time each week when automatic software updates begin.  | 
|  Maintenance window end time  |  The time each week when automatic software updates finish.  | 
|  Maintenance window days of the week  |  The days that automatic software updates occur.  | 
|  Associated devices  |  The number of WorkSpaces Thin Client devices that are accessing this environment.  | 
|  Time created  |  The date and time that this environment was created.  | 

# Virtual desktop environment details
<a name="vdi-details"></a>

WorkSpaces Thin Client environments are run on a virtual desktop interface. Each interfaces has a different set of parameters that control the dedicated environment. 

## Amazon WorkSpaces directory details
<a name="ws-details"></a>

WorkSpaces Thin Client environments run on Amazon WorkSpaces use directories to create and run their virtual desktops. The following table lists each element in the details and how it functions.

![\[WorkSpaces directory details showing ID, name, organization, type, registration, and status.\]](http://docs.aws.amazon.com/workspaces-thin-client/latest/ag/images/environment-details-ws.png)



| Element | Description | 
| --- | --- | 
|  Directory ID  |  The Amazon WorkSpaces directory associated with this environment.  | 
|  Directory name  |  The unique identifier associated with this Amazon WorkSpaces directory.  | 
|  Organization name  |  The name of the organization that controls the Amazon WorkSpaces directory.  | 
|  Directory type  |  The format of the Amazon WorkSpaces directory.  | 
|  Registered  |  Whether this Amazon WorkSpaces directory is registered.  | 
|  Status  |  Whether this Amazon WorkSpaces directory is active.  | 

## Amazon WorkSpaces Secure Browser portal details
<a name="wsw-details"></a>

WorkSpaces Thin Client environments run on Amazon WorkSpaces Secure Browser use web portals to create and run their virtual desktops. The following table lists each element in the details and how it functions.

![\[WorkSpaces Web portal details table showing name, time created, and endpoint for a custom portal.\]](http://docs.aws.amazon.com/workspaces-thin-client/latest/ag/images/environment-details-wsw.png)



| Element | Description | 
| --- | --- | 
|  Name  |  The unique identifier associated with this WorkSpaces Secure Browser portal.  | 
|  Time created  |  The date and time when this WorkSpaces Secure Browser portal was created.  | 
|  Web portal endpoint  |  The url used to access your virtual desktop environment.  | 

## WorkSpaces Applications details
<a name="as-details"></a>

WorkSpaces Thin Client environments run on WorkSpaces Applications information stacks to create and run their virtual desktops. The following table lists each element in the details and how it functions.

![\[WorkSpaces Applications details table showing stack name, IdP login URL, and creation time.\]](http://docs.aws.amazon.com/workspaces-thin-client/latest/ag/images/environment-details-as.png)



| Element | Description | 
| --- | --- | 
|  Stack name  |  The unique identifier associated with this WorkSpaces Applications stack.  | 
|  IdP login url  |  The identity provider url that is used to log in and out of your WorkSpaces Applications stack.  | 
|  Time created  |  The date and time when this WorkSpaces Applications stack was created.  | 

# Creating an environment
<a name="creating-an-environment"></a>

To begin, each device requires an AWS End User Computing service. WorkSpaces Thin Client uses the following services:
+ Amazon WorkSpaces through an assigned directory
+ WorkSpaces Applications through an assigned stack
+ Amazon WorkSpaces Secure Browser through a web portal address

You must either assign a service to an existing environment or create a new one.

**Note**  
WorkSpaces Thin Client only displays virtual desktops in the same Region.

**Topics**
+ [Step 1: Enter your environment details](entering-environment-details.md)
+ [Step 2: Select your virtual desktop provider](virtual-service-providers.md)
+ [Step 3: Send the activation code to your device users](send-activation-code.md)

# Step 1: Enter your environment details
<a name="entering-environment-details"></a>

1. Enter a name for your environment in the **Environment details** field.

1. To set up automatic software patches, check the box for **Always keep software up-to-date**.
**Note**  
If automatic software updates is not enabled, the devices registered to this environment won't receive software updates until you manually push the update or when the software reaches its expiration and the system forces an update.  
Also, the devices Software Set version is determined by the system. This version may not be the most recent one.

1. Select when you want to schedule the maintenance window for your environment.
   + **Apply system wide maintenance window** - Automatically updates the environment software at a determined time each week.
   + **Apply custom maintenance window** - Set a day and time when you want the environment software to update each week.

1. Select a virtual desktop service.
   + [Amazon WorkSpaces](virtual-service-providers.md#setting-up-ws)
   + [Amazon WorkSpaces Secure Browser](virtual-service-providers.md#setting-up-wsw)
   + [WorkSpaces Applications](virtual-service-providers.md#setting-up-as)

# Step 2: Select your virtual desktop provider
<a name="virtual-service-providers"></a>

You must have a service to provide your users access to their virtual desktop and compatible resources.

**Important**  
For WorkSpaces Thin Client Administrator Console to work properly, your system must meet specific requirements. These requirements are listed in [Prerequisites and Configurations](prerequisites.md).  
Make sure that your system meets these requirements before you set up your console.

## Using Amazon WorkSpaces
<a name="setting-up-ws"></a>

Amazon WorkSpaces is a fully managed desktop virtualization service for Windows that enables you to access resources from any supported device.

1. To use Amazon WorkSpaces, do one of the following:
   + Select the directory that you want to use for your environment. You can either browse through the dropdown list or you can search the directories by using the search field. 
   + Create a directory by selecting the **Create WorkSpaces directory** button. For more information on creating WorkSpaces directories, see [Manage directories for WorkSpaces](https://docs.aws.amazon.com/workspaces/latest/adminguide/manage-workspaces-directory.html).

1. Select the **Create environment** button.

When you create your environment, you can still edit the details later. For more information, see [Editing an environment](editing-an-environment.md).

## Using WorkSpaces Applications
<a name="setting-up-as"></a>

WorkSpaces Applications is a fully managed, secure application streaming service that you can use to stream desktop applications from AWS to a web browser.

**Important**  
In order to create an WorkSpaces Applications environment, you must have `cli_follow_urlparam` set to `false`. To achieve this, do the following:  
For a default profile, run `aws configure set cli_follow_urlparam false`.
For a profile with name `ProfileName`, run `aws configure set cli_follow_urlparam false --profile ProfileName`.

1. To set up WorkSpaces Applications, do one of the following:
   + Select the stack that you want to use for your environment. You can either browse through the dropdown list or you can search the stacks by using the search field.
   + Create a stack by selecting the **Create Stack** button. For more information on creating WorkSpaces Applications stacks, see [Create a Stack](https://docs.aws.amazon.com/appstream2/latest/developerguide/set-up-stacks-fleets.html#set-up-stacks-fleets-install).

1. Enter your identity provider login and logout URL in the **IdP login URL** field. This provides users with a place to log in and out of WorkSpaces Thin Client.

1. Select the **Create environment** button.

After you create your environment, you can still edit the details later. For more information, see [Editing an environment](editing-an-environment.md).

## Using Amazon WorkSpaces Secure Browser
<a name="setting-up-wsw"></a>

Amazon WorkSpaces Secure Browser is a low-cost, fully managed WorkSpaces console that is built to deliver secure web-based workloads and software as a service (SaaS) application access to users within existing web browsers.

1. To set up Amazon WorkSpaces Secure Browser, do one of the following:
   + Select the web portal that you want to use for your environment. You can either browse through the dropdown list or you can search the web portals by using the search field.
   + Create a web portal by selecting the **Create WorkSpaces Secure Browser** button. For more information on creating WorkSpaces Secure Browser web portals, see [Setting up Amazon WorkSpaces Secure Browser](https://docs.aws.amazon.com/workspaces-web/latest/adminguide/setting-up.html).

1. Select the **Create environment** button.

After you create your environment, you can still edit the details later. For more information, see [Editing an environment](editing-an-environment.md).

# Step 3: Send the activation code to your device users
<a name="send-activation-code"></a>

After you set your environment and virtual desktop service, you will receive a unique activation code for your setup on the AWS Management Console.

Provide this activation code to any WorkSpaces Thin Client device user, and they can use it to access their virtual desktop.

See the [WorkSpaces Thin Client User Guide](https://docs.aws.amazon.com/workspaces-thin-client/latest/ug/what-is-thin-client.html) for additional information on how to help your device user set up their Amazon WorkSpaces Thin Client. 

# Editing an environment
<a name="editing-an-environment"></a>

The WorkSpaces Thin Client administration console manages virtual desktop environments for individual users. From this console, you can edit or delete virtual desktop environments.

1. Select the environment that you want to edit.
**Note**  
You can either browse through the dropdown list or you can search the environments by using the search field.

1. Select the **Actions** button.

1. Select **Edit** from the dropdown list. You will be directed to the **Edit environment** window.

1. Edit any of the following:
   + Change the name of your environment in the **Environment name** field.
   + Change the check box for **Software updates details** for automatic software patch updates.
   + Change when you want to schedule the maintenance window for your environment.

1. Select the **Edit environment** button.

# Deleting an environment
<a name="deleting-an-environment"></a>

**Note**  
You cannot delete an environment if it has any devices registered to it. First, you must [deregister](resetting-and-deregsitering-a-device.md) and [delete](deleting-a-device.md) all devices in an environment.

1. Select the environment that you want to delete. You can either browse through the dropdown list or you can search the environments by using the search field.

1. Select the **Actions** button.

1. Select **Delete** from the dropdown list. The **Delete environment** confirmation window appears.

1. Type "delete" in the confirmation field.

1. Select the **Delete** button.

# Devices
<a name="console-devices"></a>

Each WorkSpaces Thin Client end user has a dedicated device that connects them to their virtual desktop environments and online resources. These devices are managed through the WorkSpaces Thin Client administrator console on the [AWS site](https://aws.amazon.com/).

From this console, you can order devices for your team.

## Device list
<a name="device-list"></a>

There are a number of parameters for any device in your network for you to review as well as some actions you can take.

![\[Device management interface showing a single device with ID and active status.\]](http://docs.aws.amazon.com/workspaces-thin-client/latest/ag/images/device-list.png)


### Device list details
<a name="device-list-details"></a>

The parameters for your device are listed for your review. The following table lists each element in the summary and how it functions.


| Element | Description | 
| --- | --- | 
|  Device serial number  |  The identification number assigned to an individual device.  | 
|  Device name  |  (optional) The unique name that you give to a device.  | 
|  Last used by  |  The identification number of the user accessing the device. Only available when using WorkSpaces Personal.  | 
|  Activity status  |  The current status of a device. There are two status states: [\[See the AWS documentation website for more details\]](http://docs.aws.amazon.com/workspaces-thin-client/latest/ag/console-devices.html)  | 
|  Enrollment status  |  Confirmation that a device has been set up, is associated with this AWS account, and is part of a specific environment. It can be in one of the following states: [\[See the AWS documentation website for more details\]](http://docs.aws.amazon.com/workspaces-thin-client/latest/ag/console-devices.html)  | 
|  Environment ID  |  The identifier of the environment to which this device is attached.  | 
|  Software compliance  |  The compliance status of the device software. There are two status states: [\[See the AWS documentation website for more details\]](http://docs.aws.amazon.com/workspaces-thin-client/latest/ag/console-devices.html)  | 

### Device list actions
<a name="device-list-actions"></a>

There are a number of actions you can perform from here. Select any of these to perform the corresponding action.


| Element | Description | 
| --- | --- | 
|  Search  |  Searches all devices that you manage.  | 
|  Refresh  |  Refreshes the device list.  | 
|  View details  |  Displays Device details.  | 
|  Actions  |  Opens a dropdown list where you can do the following: [\[See the AWS documentation website for more details\]](http://docs.aws.amazon.com/workspaces-thin-client/latest/ag/console-devices.html)  | 
|  Order devices  |  Starts the process of ordering devices.  | 

**Topics**
+ [Device list](#device-list)
+ [Device details](device-details.md)
+ [Editing a device name](editing-a-device-name.md)
+ [Resetting and deregistering a device](resetting-and-deregsitering-a-device.md)
+ [Archiving a device](archiving-a-device.md)
+ [Deleting a device](deleting-a-device.md)
+ [Exporting device details](exporting-device-details.md)

# Device details
<a name="device-details"></a>

When you select an device, the WorkSpaces Thin Client console displays the details for that device for you to review. The console also displays the details about the device's network type and connected peripherals.

**Topics**
+ [Summary](device-details-summary.md)
+ [Device settings](device-details-settings.md)
+ [User Activity](device-user-activity.md)

# Summary
<a name="device-details-summary"></a>

The Summary section provides a high-level overview of the key features of the WorkSpaces Thin Client device. The following table lists each element in the summary and how it functions.

![\[Summary section showing device details, enrollment status, and software information.\]](http://docs.aws.amazon.com/workspaces-thin-client/latest/ag/images/device-details-summary.png)



| Element | Description | 
| --- | --- | 
|  Device serial number  |  The identification number assigned to an individual device.  | 
|  ARN  |  The unique identifier for the device in Amazon Resource Name (ARN) format.  | 
|  Device name  |  The name that you give to a device. If you have not created a name, you can name it, or it will get a default name.  | 
|  Device type  |  The type of end user device that is linked to the account.  | 
|  Activity status  |  The current status of this device. The two status states are: [\[See the AWS documentation website for more details\]](http://docs.aws.amazon.com/workspaces-thin-client/latest/ag/device-details-summary.html)  | 
|  Environment ID  |  The identification number of the environment that the device uses.  | 
|  Enrollment status  |  Confirmation that a device has been set up, is associated with this AWS account, and is part of a specific environment. It can be in one of the following four states: [\[See the AWS documentation website for more details\]](http://docs.aws.amazon.com/workspaces-thin-client/latest/ag/device-details-summary.html)  | 
|  Enrolled since  |  The date the device was activated.  | 
|  Last logged in  |  The date and time of the most recent login.  | 
|  Last posture checked at  |  The date and time of the most recent device check-in.  | 
|  Current software version  |  The software version that this device is currently using.  | 
|  Scheduled for software update  |  The scheduled software version on the device.  | 
|  Software compliance  |  Confirmation that the software set is valid. There are two status states: [\[See the AWS documentation website for more details\]](http://docs.aws.amazon.com/workspaces-thin-client/latest/ag/device-details-summary.html)  | 
|  Last used by  |  The identification number of the user accessing the device. Only available when using WorkSpaces Personal.  | 

## User log
<a name="device-details-user-log"></a>

![\[User activity details showing 5 device access timestamps from August 24 to August 28, 2023.\]](http://docs.aws.amazon.com/workspaces-thin-client/latest/ag/images/device-details-user-log.png)



| Element | Description | 
| --- | --- | 
|  Last device access  |  The date and time when this device was last used.  | 

# Device settings
<a name="device-details-settings"></a>

The parameters for your device are listed for your review. The following table lists each element and how it functions.

**Note**  
Device settings information is updated only when device is online. If device is offline, some information may be out of date.

## Heading and Network
<a name="device-settings-network"></a>

WorkSpaces Thin Client device details provides an overview of the device's network connections. The following table lists each element and how it functions.

![\[Network settings panel showing Ethernet connection status as Connected.\]](http://docs.aws.amazon.com/workspaces-thin-client/latest/ag/images/device-settings-network.png)



| Element | Description | 
| --- | --- | 
|  Last synced on  |  The date and time of the most recent device settings sync with console.  | 
|  Connection type  |  The type of network connection used by the device. The connection type can either be Ethernet or Wifi.  | 
|  Status  |  The status of the network. If the device is currently connected, or connected within the past 20 minutes, the status will show up as ‘connected’. If the network has been disconnected for more than 20 min, the status will change to show the time passed since the device is last connected to internet, e.g. “last connected 20 minutes ago”.  | 
|  Local IP address  |  The local IP address of the connected network.  | 
|  Gateway address  |  The gateway address of the connected network.  | 

## Bluetooth and peripheral devices
<a name="device-settings-peripheral"></a>

WorkSpaces Thin Client device details provide a list of any connected peripherals connect to a device. The following table lists each element and how it functions.

![\[List of connected peripheral devices including mouse, keyboard, speaker, microphone, and webcam.\]](http://docs.aws.amazon.com/workspaces-thin-client/latest/ag/images/device-settings-peripheral.png)



| Element | Description | 
| --- | --- | 
|  Bluetooth  |  The Bluetooth status of the device. The two status states are: [\[See the AWS documentation website for more details\]](http://docs.aws.amazon.com/workspaces-thin-client/latest/ag/device-details-settings.html)  | 
|  Connected peripheral devices  |  The list of names of the connected peripherals, such as Logitech mouse, and the type of the connected peripherals, such as Mouse (USB).  | 

## Power and sleep
<a name="device-settings-sleep"></a>

Each WorkSpaces Thin Client device has a power saving mode. The following table lists the status of this mode.

![\[Power and sleep settings menu showing "Turn off display after" option set to "Never".\]](http://docs.aws.amazon.com/workspaces-thin-client/latest/ag/images/device-settings-power.png)



| Element | Description | 
| --- | --- | 
|  Turn off display after  |  The period of inactive time after which the device turns off its display.  | 

# User Activity
<a name="device-user-activity"></a>

This tab shows the log of a specific device's setup and usage information. The following table lists each element of this log.

![\[User activity details table showing device access information for a WorkSpaces session.\]](http://docs.aws.amazon.com/workspaces-thin-client/latest/ag/images/user-activity.png)



| Element | Description | 
| --- | --- | 
|  Device accessed on  |  The date and time the device is activated.  | 
|  User ID  |  The identification number of the user accessing the device.  | 
|  Virtual desktop service  |  The virtual desktop service the device uses.  | 
|  Virtual desktop service ID  |  The virtual desktop service ID number associated with the user.  | 
|  IP address  |  The identification number of the IP accessing the device.  | 
|  Event type  |  Details on how the device is being used.  | 

**Note**  
With the exception of WorkSpaces Personal, VDIs only show a **Login initiated** event.

You can use the search bar above the table to find specific information in the table. You can also filter the table results by date and time.

You can export the table to a csv file by selecting the **Export details** button.

# Editing a device name
<a name="editing-a-device-name"></a>

1. Select the device that you want to edit. You can either browse through the dropdown list or you can search for device by using the search field.

1. Select the **Actions** button.

1. Select **Edit device name** from the dropdown list. The **Edit device name** window appears.

1. Enter the new device name in the **Device name** confirmation field.

1. Select the **Save** button.

# Resetting and deregistering a device
<a name="resetting-and-deregsitering-a-device"></a>

1. Select the device that you want to deregister. You can either browse through the dropdown list or you can search for the device by using the search field.

1. Select the **Actions** button.

1. Select **Deregister** from the dropdown list. The **Deregister** window appears.

1. Enter "deregister" in the confirmation field.

1. Select the **Deregister** button.

**Note**  
Deregistering forcibly logs out the user and require a reboot of their WorkSpaces Thin Client device in the middle of a session.

# Archiving a device
<a name="archiving-a-device"></a>

1. Select the device that you want to archive. You can either browse through the dropdown list or you can search for the device by using the search field.

1. Select the **Actions** button.

1. Select **Archive** from the dropdown list. The **Archive** window appears.

1. Enter "reset and archive" in the confirmation field.

1. Select the **Reset and archive** button.

**Note**  
Archiving a device forcibly logs out the user and require a reboot of their WorkSpaces Thin Client device in the middle of a session.

# Deleting a device
<a name="deleting-a-device"></a>

1. Select the device that you want to delete. You can either browse through the dropdown list or you can search for the device by using the search field.

1. Select the **Actions** button.

1. Select **Delete** from the dropdown list. The **Delete** window appears.

1. Enter "delete" in the confirmation field.

1. Select the **Delete** button.

# Exporting device details
<a name="exporting-device-details"></a>

1. Select the device from which you want to export the details. You can either browse through the dropdown list or you can search for the device by using the search field.

1. Select the **Actions** button.

1. Select **Export device details** from the dropdown list. The details for the selected device download in a spreadsheet format.

## Your Amazon WorkSpaces Thin Client - Data generated by the use of the device
<a name="data-governance"></a>

Your Amazon WorkSpaces Thin Client generates and collects data about your interactions with it.

**Types of Data:** Your Amazon WorkSpaces Thin Client generates data about device performance, usage patterns, and interactions with other AWS services. This includes technical data (like status and settings), usage data (such as log-in time stamps), and diagnostics data (such as system log where relevant).

**Data Volume & Collection:** The amount of data generated varies based on how you use your device and services. Data is collected continuously during device operation.

**Data Storage:** Data from your device is stored securely on the device itself or on AWS servers. It is stored in structured, machine-readable formats.

**Data Access:** You can access your device data through your AWS account following instructions listed [here](https://docs.aws.amazon.com/workspaces-thin-client/latest/ag/device-details.html). Further information, including instructions on data downloads and information on the quality of service, is available on these [pages](https://docs.aws.amazon.com/workspaces-thin-client/latest/ag/exporting-device-details.html).

**Data Management:** You can review your device data through your AWS account. To learn more about your device's data practices, please review our [Service Terms](https://aws.amazon.com/workspaces-family/thin-client/terms/device-terms-of-use/) and [Privacy Notice](https://www.amazon.com/privacy).

**Data Deletion:** You can delete your device data through your AWS account. For information about data retention and deletion options, visit [Deleting a device](https://docs.aws.amazon.com/workspaces-thin-client/latest/ag/deleting-a-device.html).

**Data sharing with others:** AWS does not share your device data with third parties. Only authorized third parties can access your data upon your approval via our [Identify and Access Management](https://docs.aws.amazon.com/IAM/latest/UserGuide/id_roles_common-scenarios_third-party.html) processes. AWS shares personal data with third parties in limited cases included in the [AWS Privacy Notice](https://aws.amazon.com/privacy/).

**Need Help?** Visit [Customer Support](https://aws.amazon.com/contact-us/) to reach our support team. This is without prejudice to your right to lodge a complaint under applicable law.

**Data holder:** Amazon Web Services EMEA SARL, 38 Avenue John F. Kennedy, L-1855, Luxembourg

# Software updates
<a name="software-updates"></a>

WorkSpaces Thin Client requires software updates periodically to introduce new functionality and apply security patches. These updates are represented by a versioned **Software set**.

A **Software set** can contain updates for software applications or the operating system of the WorkSpaces Thin Client device. From this console, you can choose to update the software immediately or schedule an automatic update during the maintenance window for the environments.

There are two types of Software sets:
+ Software sets that introduce new functionality, fix defects, and make general improvements. These are released monthly.
+ Software sets that contain security patches and fixes for critical issues. These are released as needed.

As an administrator, if you haven’t enabled automatic software updates on your environment, devices registered to that environment won’t receive software updates until you manually push the update.

As new Software sets are released, older Software sets expire. Starting from the date of release of a Software set with new functionality, you have 40 days before prior Software sets expire.

To ensure the security posture of the device remains intact, the service automatically updates devices if it detects expired software. This type of update can interrupt active sessions because it won’t honor the maintenance window or allow end users to delay the update. To avoid this, we recommend updating Software sets at least once every 30 days.

**Note**  
If a Software set with security patches or a critical update is released, all prior Software sets will be set to expire in 3 days. To ensure your device remains secure and minimize disruption to daily operations, we recommend updating these Software sets immediately.

Refer to [ WorkSpaces Thin Client environment software sets](environment-software-sets.md) for the list of released Software Sets.

# Updating environment software
<a name="environment-software-update"></a>

WorkSpaces Thin Client is an AWS End User Computing service that provides users access to virtual desktops. These virtual desktops are periodically updated with new software sets. To update environment software, do the following:

1. Select the software set from the list in **Available software updates**. For a list of software sets, refer to [WorkSpaces Thin Client environment software sets](environment-software-sets.md).

1. Select the **Install** button.

1. Select **Environments** at the top of the page.

1. Select the environment to update from the list in the **Environments** section.

1. Select when to update the environment in the **Schedule the update** by choosing one of the following:
   + **Update software now** - Starts the update of the environment software on all registered devices. 
**Note**  
Updating software now may interrupt any active user sessions.
   + **Update software during each environments maintenance window** - Updates the environment software during the scheduled maintenance window for the environment.

1. Check the box to authorize the update. This box must be checked for the software to update.

1. Select the **Install** button.

# Updating device software
<a name="device-software-update"></a>

WorkSpaces Thin Client is an AWS End User Computing service that provides a thin client device that connects users to dedicated virtual desktops. These devices are periodically updated with new software. To update device software, do the following:

1. Select the software set from the list in **Available software updates**.

1. Select the **Install** button.

1. Select **Device** at the top of the page.

1. Select the device or devices to update from the list in the **Devices** section. For a list of software sets, refer to [WorkSpaces Thin Client environment software sets](environment-software-sets.md).

1. Select when to update the environment from the **Schedule the update** options by choosing one of the following:
   + **Update software now** - Immediately updates the device software.
**Note**  
Updating the software now may interrupt any active user sessions.
   + **Update software during each devices maintenance window** - Updates the environment software during the scheduled maintenance window for the device.

1. Check the box to authorize the update. This box must be checked for the software to update.

1. Select the **Install** button.

# WorkSpaces Thin Client software releases
<a name="environment-software-sets"></a>

WorkSpaces Thin Client is an AWS End User Computing service that provides users access to virtual desktops on a device. These devices are periodically updated with new software sets. The following table describes all the released software sets. Administrators can use the [AWS management console](https://aws.amazon.com) to view available software sets.


****  

| Software set | Release date | Changes | 
| --- | --- | --- | 
| 2.20.3 | 03-19-2026 |  [\[See the AWS documentation website for more details\]](http://docs.aws.amazon.com/workspaces-thin-client/latest/ag/environment-software-sets.html)  | 
| 2.20.2 | 02-23-2026 |  [\[See the AWS documentation website for more details\]](http://docs.aws.amazon.com/workspaces-thin-client/latest/ag/environment-software-sets.html)  | 
| 2.20.1 | 11-18-2025 |  [\[See the AWS documentation website for more details\]](http://docs.aws.amazon.com/workspaces-thin-client/latest/ag/environment-software-sets.html)  | 
| 2.20.0 | 11-5-2025 |  [\[See the AWS documentation website for more details\]](http://docs.aws.amazon.com/workspaces-thin-client/latest/ag/environment-software-sets.html)  | 
| 2.19.0 | 9-30-2025 |  [\[See the AWS documentation website for more details\]](http://docs.aws.amazon.com/workspaces-thin-client/latest/ag/environment-software-sets.html)  | 
| 2.18.0 | 8-28-2025 |  [\[See the AWS documentation website for more details\]](http://docs.aws.amazon.com/workspaces-thin-client/latest/ag/environment-software-sets.html)  | 
| 2.17.0 | 7-30-2025 |  [\[See the AWS documentation website for more details\]](http://docs.aws.amazon.com/workspaces-thin-client/latest/ag/environment-software-sets.html)  | 
| 2.16.2 | 7-22-2025 |  [\[See the AWS documentation website for more details\]](http://docs.aws.amazon.com/workspaces-thin-client/latest/ag/environment-software-sets.html)  | 
| 2.16.1 | 7-3-2025 |  [\[See the AWS documentation website for more details\]](http://docs.aws.amazon.com/workspaces-thin-client/latest/ag/environment-software-sets.html)  | 
| 2.16.0 | 6-27-2025 |  [\[See the AWS documentation website for more details\]](http://docs.aws.amazon.com/workspaces-thin-client/latest/ag/environment-software-sets.html)  | 
| 2.15.0 | 6-19-2025 |  [\[See the AWS documentation website for more details\]](http://docs.aws.amazon.com/workspaces-thin-client/latest/ag/environment-software-sets.html)  | 
| 2.14.1 | 6-09-2025 |  [\[See the AWS documentation website for more details\]](http://docs.aws.amazon.com/workspaces-thin-client/latest/ag/environment-software-sets.html)  | 
| 2.13.0 | 3-31-2025 |  [\[See the AWS documentation website for more details\]](http://docs.aws.amazon.com/workspaces-thin-client/latest/ag/environment-software-sets.html)  | 
| 2.14.0 | 4-29-2025 |  [\[See the AWS documentation website for more details\]](http://docs.aws.amazon.com/workspaces-thin-client/latest/ag/environment-software-sets.html)  | 
| 2.13.0 | 3-31-2025 |  [\[See the AWS documentation website for more details\]](http://docs.aws.amazon.com/workspaces-thin-client/latest/ag/environment-software-sets.html)  | 
| 2.12.0 | 1-30-2025 |  [\[See the AWS documentation website for more details\]](http://docs.aws.amazon.com/workspaces-thin-client/latest/ag/environment-software-sets.html)  | 
| 2.11.2 | 1-24-2025 |  [\[See the AWS documentation website for more details\]](http://docs.aws.amazon.com/workspaces-thin-client/latest/ag/environment-software-sets.html)  | 
| 2.11.1 | 12-27-2024 |  [\[See the AWS documentation website for more details\]](http://docs.aws.amazon.com/workspaces-thin-client/latest/ag/environment-software-sets.html)  | 
| 2.11.0 | 12-19-2024 |  [\[See the AWS documentation website for more details\]](http://docs.aws.amazon.com/workspaces-thin-client/latest/ag/environment-software-sets.html)  | 
| 2.10.0 | 11-22-2024 |  [\[See the AWS documentation website for more details\]](http://docs.aws.amazon.com/workspaces-thin-client/latest/ag/environment-software-sets.html)  | 
| 2.9.0 | 10-28-2024 |  [\[See the AWS documentation website for more details\]](http://docs.aws.amazon.com/workspaces-thin-client/latest/ag/environment-software-sets.html)  | 
| 2.8.1 | 09-26-2024 |  [\[See the AWS documentation website for more details\]](http://docs.aws.amazon.com/workspaces-thin-client/latest/ag/environment-software-sets.html)  | 
| 2.8.0 | 09-06-2024 |  [\[See the AWS documentation website for more details\]](http://docs.aws.amazon.com/workspaces-thin-client/latest/ag/environment-software-sets.html)  | 
| 2.7.1 | 08-27-2024 |  [\[See the AWS documentation website for more details\]](http://docs.aws.amazon.com/workspaces-thin-client/latest/ag/environment-software-sets.html)  | 
| 2.7.0 | 07-29-2024 |  [\[See the AWS documentation website for more details\]](http://docs.aws.amazon.com/workspaces-thin-client/latest/ag/environment-software-sets.html)  | 
| 2.6.0 | 07-09-2024 |  [\[See the AWS documentation website for more details\]](http://docs.aws.amazon.com/workspaces-thin-client/latest/ag/environment-software-sets.html)  | 
| 2.5.0 | 06-13-2024 |  [\[See the AWS documentation website for more details\]](http://docs.aws.amazon.com/workspaces-thin-client/latest/ag/environment-software-sets.html)  | 
| 2.4.3 | 05-29-2024 |  [\[See the AWS documentation website for more details\]](http://docs.aws.amazon.com/workspaces-thin-client/latest/ag/environment-software-sets.html)  | 
| 2.4.2 | 05-17-2024 |  [\[See the AWS documentation website for more details\]](http://docs.aws.amazon.com/workspaces-thin-client/latest/ag/environment-software-sets.html)  | 
| 2.4.1 | 05-15-2024 |  [\[See the AWS documentation website for more details\]](http://docs.aws.amazon.com/workspaces-thin-client/latest/ag/environment-software-sets.html)  | 
| 2.4.0 | 05-09-2024 |  [\[See the AWS documentation website for more details\]](http://docs.aws.amazon.com/workspaces-thin-client/latest/ag/environment-software-sets.html)  | 
| 2.3.0 | 04-05-2024 |  [\[See the AWS documentation website for more details\]](http://docs.aws.amazon.com/workspaces-thin-client/latest/ag/environment-software-sets.html)  | 
| 2.2.1 | 02-16-2024 |  [\[See the AWS documentation website for more details\]](http://docs.aws.amazon.com/workspaces-thin-client/latest/ag/environment-software-sets.html)  | 
| 2.2.0 | 02-08-2024 |  [\[See the AWS documentation website for more details\]](http://docs.aws.amazon.com/workspaces-thin-client/latest/ag/environment-software-sets.html)  | 
| 2.1.2 | 01-26-2024 |  [\[See the AWS documentation website for more details\]](http://docs.aws.amazon.com/workspaces-thin-client/latest/ag/environment-software-sets.html)  | 
| 2.1.1 | 12-21-2023 |  [\[See the AWS documentation website for more details\]](http://docs.aws.amazon.com/workspaces-thin-client/latest/ag/environment-software-sets.html)  | 
| 2.1.0 | 12-20-2023 |  [\[See the AWS documentation website for more details\]](http://docs.aws.amazon.com/workspaces-thin-client/latest/ag/environment-software-sets.html)  | 
| 2.0.1 | 12-06-2023 |  [\[See the AWS documentation website for more details\]](http://docs.aws.amazon.com/workspaces-thin-client/latest/ag/environment-software-sets.html)  | 
| 2.0.0 | 11-15-2023 |  [\[See the AWS documentation website for more details\]](http://docs.aws.amazon.com/workspaces-thin-client/latest/ag/environment-software-sets.html)  | 