End of support notice: On March 31, 2027, AWS will end support for Amazon WorkMail. After March 31, 2027, you will no longer be able to access the Amazon WorkMail console or Amazon WorkMail resources. For more information, see [Amazon WorkMail end of support](https://docs.aws.amazon.com/workmail/latest/adminguide/workmail-end-of-support.html). 

# Sharing folders and folder permissions


You can share email folders with other Amazon WorkMail users and open folders that have been shared with you. You can also view, change, or remove folder permissions for a shared folder.

**Note**  
If you share a folder with a user that has **Read** permissions, that user can view everything in the folder, potentially including items marked **Private**.

**Topics**
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## Sharing email folders
](#share_email_folder)
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## Sharing non-standard folders
](#share-non-standard)
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## Opening shared email folders
](#shared_folder)
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## Viewing folder permissions
](#view_folder_permissions)
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## Changing folder permissions
](#change_folder_permissions)
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## Stop sharing folders
](#stop_sharing_folders)

## Sharing email folders


You can give another user permission to view an email folder. By default, Amazon WorkMail allows you to share the folders that you use the most, such as your **Inbox**, **Calendar**, and **Contacts** folders. If you need to share a non-standard folder, such as **Sent Items**, see [Sharing non-standard folders](#share-non-standard).

**To share email folders**

1. On the Amazon WorkMail shortcut bar, choose the mail icon.

1. In the navigation pane, open the context (right-click) menu for the folder to share, and choose **Properties**.

   The **Permissions** dialog box appears.

1. Choose the **Permissions** tab.

1. Under **People with permissions**, choose **Add**. 

   The **Address Book** appears.

1. Select the users with whom you want to share the folder, and then choose **OK**. 

   The **Permissions** dialog box appears.

1. Under **Default**, select a user. You can only set permissions for one user at a time.

1. Under **Permission details**, open the **Profile** list and choose a profile.

   —or—

   Under, **Read**, **Write**, **Deleted items**, and **Other**, choose the types and levels of access that you want to grant that user, and then choose **OK**.

   If you choose options that match an existing profile, the profile name appears in the **Profile** list. For example, **Author**. Otherwise, **Custom** appears in the list.

## Sharing non-standard folders


To share non-standard folders, you change a permission setting in your parent email folder.

**To share non-standard folders**

1. If you run windows, in the Amazon WorkMail navigation pane, above your **Inbox** folder, right-click **My Mail**, and then choose **Properties**.

   —or—

   If you run macOS, right-click the parent email address, also located above your **Inbox**, and then choose **Properties**.

   The **Properties** dialog box appears.

1. Choose the **Permissions** tab.

1. Select the checkbox next to **Folder visible**.

1. Choose **OK**.

1. Follow the steps in the previous section to share the desired folder.

## Opening shared email folders


You can open an email folder that has been shared with you.

**To open a shared email folder**

1. In the Amazon WorkMail web application, on the shortcut bar, choose the mail icon.

1. In the navigation pane, choose **Open other inbox**.

1. In the **Open other folders** dialog box, choose **Name**.

1. For **Address Book**, select the owner of the inbox to open and choose **OK**.

1. In the **Open other folders** dialog box, for **Folder type**, select the inbox, and choose **OK**.

   The shared mail folders are now visible in the navigation pane.
**Note**  
Your Amazon WorkMail profile stores the shared folders. When you log in to Amazon WorkMail, any opened folders will appear.   
If you receive a message saying `You have insufficient privileges to open this folder`, contact the folder's owner and ask for access.  
To change folder permissions, in the navigation pane, right-click the folder, choose **Properties**, and then choose **Permissions**.

1. To close a shared folder, open the context (right-click) menu for the shared folder, and choose **Close store**.

## Viewing folder permissions


By default, you have full permissions on all of the folders and items that you own. You can share your folders with other users and groups in your organization by changing the permissions for a folder. The folder permissions provide others with different access privileges to the folder and its contents.

**To view folder permissions**

1. In the Amazon WorkMail web application, on the shortcut bar, choose the mail icon.

1. In the navigation pane, open the context (right-click) menu for the folder, and choose **Properties**.

1. In the **Properties **dialog box, choose the **Permissions** tab.

1. For **Profile**, select a predefined set of permissions, or customize the permissions as needed.

## Changing folder permissions


You can set the permissions on a shared folder to specify the actions another user can perform on items in folder you shared with them.

**To change a folder's permissions**

1. In the Amazon WorkMail web application, on the shortcut bar, choose the mail icon.

1. In the navigation pane, open the context (right-click) menu for the folder, and choose **Properties**.

1. In the **Properties** dialog box, choose **Permissions**, **Add**.

1. For **Address Book**, select the users or groups in your organization with which to share the folder, and choose **OK**.

1. Select the user or group to which to apply the permissions.

1. For **Profile**, select a predefined set of permissions, or customize the permissions as needed.

1. Repeat steps 5 and 6 for each of the users or groups in the list.

1. Choose **OK**.

## Stop sharing folders


If you've shared a folder with another user, you can stop sharing it at any time.

**To stop sharing a folder**

1. In the Amazon WorkMail web application, on the shortcut bar, choose the mail icon.

1. In the navigation pane, open the context (right-click) menu for the folder, and choose **Properties**.

1. On the **User details** page, under **Permissions**, choose **Add or remove**.

1. For **Permissions**, select the user or group to remove, and choose **< <**.

1. Repeat as necessary, then choose **Save**.