End of support notice: On March 31, 2027, AWS will end support for Amazon WorkMail. After March 31, 2027, you will no longer be able to access the Amazon WorkMail console or Amazon WorkMail resources. For more information, see [Amazon WorkMail end of support](https://docs.aws.amazon.com/workmail/latest/adminguide/workmail-end-of-support.html).
# Working with delegates
You can specify another user as a delegate who can send email on your behalf. For example, if your coworker grants the appropriate permissions to you, you can send emails and schedule meetings on their behalf. In this case, an email or meeting request is sent with the following in the **From** field: `you` on behalf of `coworker`.
You can specify delegates in Microsoft Outlook. To do this, connect to your Outlook account, and then choose **File**, **Account Settings**, and **Delegate Access**.
**Topics**
+ [Sending email on behalf of someone else](send_email_delegate.md)
+ [Sending email as someone else](send_email_as.md)
+ [Scheduling meetings on behalf of someone else](schedule_meeting_delegate.md)
+ [Sharing your inbox with another user](share_your_inbox.md)
# Sending email on behalf of someone else
You can send email on another user's behalf if they've made you their delegate.
**To send email on behalf of someone else**
1. In the Amazon WorkMail web application, on the shortcut bar, choose the mail icon.
1. On the menu bar, choose **\$1 New item**, **New email**.
**Tip**
You can also choose the plus sign (**\$1**) on the tab bar.
1. Under the **To** field, choose **From**.
1. For **From**, enter the name of the person for whom you are sending email.
1. In the contents pane, type your message and choose **Send**.
The mailbox owner appears in the **From:** header, and you appear in the **Sender:** header.
**Note**
If you have not been granted delegation permissions for the person you specified in the **From** field, you receive an email message in your own inbox indicating that you don't have the required permissions.
# Sending email as someone else
You can send email as another user or group if your administrator has granted you the **Send As** permission.
**To send email as someone else**
1. In the Amazon WorkMail web application, on the shortcut bar, choose the mail icon.
1. On the menu bar, choose **\$1 New item**, **New email**.
**Tip**
You can also choose the plus sign (**\$1**) on the tab bar.
1. Under the **To** field, choose **From**.
1. For **From**, enter the name of the person or group for whom you are sending the email.
1. In the contents pane, type your message and choose **Send**.
The mailbox owner appears in both the **From:** and **Sender:** headers.
**Note**
If you have not been granted **Send As** permissions for the person or group you specified in the **From** field, you receive an email message in your own inbox indicating that you don't have the required permissions.
# Scheduling meetings on behalf of someone else
If another user has made you their delegate, you can schedule meetings on their behalf.
**To schedule a meeting on behalf of someone else**
1. In the Amazon WorkMail web application, on the shortcut bar, choose the calendar icon.
1. At the bottom of the navigation pane, choose **Open other calendars**, **Name**.
1. In the address book, select the owner of the calendar to open and choose **OK**.
1. For **Folder type**, choose **Calendar**. To show the subfolders of the shared calendar, choose **Show subfolders**.Choose **OK**.
The shared calendar is now visible in the folder navigation pane.
**Note**
Your opened folders are stored in your Amazon WorkMail web application profile. The next time that you log in to the Amazon WorkMail web application, the opened folders are still displayed.
If you receive a message saying that `You have insufficient privileges to open this folder`, contact the owner of the folder and ask them to grant you access.
To change folder permissions, in the navigation pane, open the context (right-click) menu for the folder and choose **Properties**, **Permissions**.
1. To create a meeting request, open the day and time on the calendar when the meeting should occur.
1. To add one or more attendees, type their names into the **To** field. Amazon WorkMail suggests names from the address book. You can remove suggestions from this list by selecting a name and then pressing **Delete**. To add users from the address book or to add them to the **Required**, **Optional**, or **Resource** fields, choose **To**, and select one or more users from the address book and add them to the **Required**, **Optional**, or **Resource** fields as appropriate.
1. Enter values for the following:
+ For **Subject**, enter a subject for the meeting.
+ For **Start** and **End**, specify the start and end times for the meeting.
+ For **Location**, specify a location.
+ (Optional) For **Reminder**, set a reminder.
1. In the lower portion of the meeting invitation, you can add information about the meeting, such as an agenda. To add an attachment to the meeting invitation, choose **Attach**.
1. When you're ready to send the meeting invitation, choose **Send invitation**.
# Sharing your inbox with another user
You can give another user permissions to view your inbox.
**To share your inbox with another user**
1. In the Amazon WorkMail web application, on the shortcut bar, choose the mail icon.
1. In the navigation pane, open the context (right-click) menu for **Inbox**, and choose **Properties**.
1. On the **User details** page, under **Permissions**, choose **Add or remove**.
1. Under **Users and groups**, select the user to share your inbox and choose **>>** to add them to the **Permissions** list. Choose **Save**.
1. On the **Permissions** tab, select the level of permissions to grant, and choose **Save**.