End of support notice: On March 31, 2027, AWS will end support for Amazon WorkMail. After March 31, 2027, you will no longer be able to access the Amazon WorkMail console or Amazon WorkMail resources. For more information, see [Amazon WorkMail end of support](https://docs.aws.amazon.com/workmail/latest/adminguide/workmail-end-of-support.html).
# Working with resources
Amazon WorkMail can help your users reserve resources. For example, users can reserve meeting rooms, or equipment such as projectors, phones, or cars. To book a resource, the user adds the resource to the meeting invitation.
**Topics**
+ [Viewing a list of resources](display_resource.md)
+ [Adding a resource](create_resource.md)
+ [Editing resource details](edit_resource.md)
+ [Managing resource aliases](managing_resource.md)
+ [Enabling a resource](enable-resource.md)
+ [Disabling a resource](disable-resource.md)
+ [Deleting a resource](remove_resource.md)
# Viewing a list of resources
**To view the list of resources**
1. Open the Amazon WorkMail console at [https://console.aws.amazon.com/workmail/](https://console.aws.amazon.com/workmail/).
If necessary, change the AWS Region. In the bar at the top of the console window, open the **Select a Region** list and choose a Region. For more information, see [Region and endpoints](https://docs.aws.amazon.com/general/latest/gr/rande.html) in the *Amazon Web Services General Reference*.
1. In the navigation pane, choose **Organizations** and then choose the name of your organization.
1. In the navigation pane, choose **Resources**.
1. Additionally, you can filter resources by **Resource name** or **Primary email address**.
**Note**
Search is case-sensitive.
# Adding a resource
You can add a new resource to your organization and allow your users to reserve it.
**To add a resource**
1. Open the Amazon WorkMail console at [https://console.aws.amazon.com/workmail/](https://console.aws.amazon.com/workmail/).
If necessary, change the AWS Region. In the bar at the top of the console window, open the **Select a Region** list and choose a Region. For more information, see [Regions and endpoints](http://docs.aws.amazon.com/general/latest/gr/index.html?rande.html) in the *Amazon Web Services General Reference*.
1. In the navigation pane, choose **Organizations**, and then choose the name of your organization.
1. In the navigation pane, choose **Resources**, and then **Add resource**.
The **Add resource** page appears.
1. In the **Resource name** box, enter a name for the resource.
1. Optionally, in the **Resource description** box, enter a description for the resource.
1. Under **Resource type**, choose an option.
1. Verify the resource's email address, update as required.
1. By default, the resource is displayed in the global address list. To hide the resource from the global address list, clear the **Show in global address list** check box.
1. Choose **Add resource**.
# Editing resource details
You can edit a resource's general details, including name, description, type, and email address, booking options, and delegates.
**To edit general resource details**
1. Open the Amazon WorkMail console at [https://console.aws.amazon.com/workmail/](https://console.aws.amazon.com/workmail/).
If necessary, change the AWS Region. In the bar at the top of the console window, open the **Select a Region** list and choose a Region. For more information, see [Regions and endpoints](http://docs.aws.amazon.com/general/latest/gr/index.html?rande.html) in the *Amazon Web Services General Reference*.
1. In the navigation pane, choose **Organizations**, then choose the name of your organization.
1. In the navigation pane, choose **Resources**, and then select the resource to edit.
1. On the **Resource details** page, update the **Resource name**, **Description**, **Resource Type**, or **Email address** as needed.
1. By default, resources are displayed in the global address list. To hide the resource from the global address list, clear the **Show in global address list** check box.
1. Choose **Save changes**.
You can configure a resource to accept or decline booking requests automatically.
You can edit the resource's booking options.
**To change a resource's booking options**
1. Open the Amazon WorkMail console at [https://console.aws.amazon.com/workmail/](https://console.aws.amazon.com/workmail/).
If necessary, change the AWS Region. In the bar at the top of the console window, open the **Select a Region** list and choose a Region. For more information, see [Regions and endpoints](http://docs.aws.amazon.com/general/latest/gr/index.html?rande.html) in the *Amazon Web Services General Reference*.
1. In the navigation pane, choose **Organizations**, and then choose the name of your organization.
1. In the navigation pane, choose **Resources**, and then select the resource to edit. A page appears and displays **Resource details**.
1. Under **Booking options** choose **Edit**.
1. As required, select or clear the check box next to an option to enable or disable the option.
**Note**
When you disable any of the automatic booking options, you must create a delegate to handle the booking requests. The next steps explain how to create delegate.
You can add a delegate to control booking requests for a resource that doesn't have automatic booking options configured. Resource delegates automatically receive copies of all booking requests and have full access to the resource calendar. In addition, they must accept all booking requests for a resource.
**To add a resource delegate**
1. Open the Amazon WorkMail console at [https://console.aws.amazon.com/workmail/](https://console.aws.amazon.com/workmail/).
If necessary, change the AWS Region. In the bar at the top of the console window, open the **Select a Region** list and choose a Region. For more information, see [Regions and endpoints](http://docs.aws.amazon.com/general/latest/gr/index.html?rande.html) in the *Amazon Web Services General Reference*.
1. In the navigation pane, choose **Organizations**, then choose the name of your organization.
1. In the navigation pane, choose **Resources**, and then select the name of the resource to which you want to add a delegate.
1. (Optional) In the **Booking options** tab, choose **Edit**, clear the **Automatically accept all resource requests** check box, and then choose **Save**.
1. Choose the **Delegates** tab, and then choose **Add delegate**.
The **Add delegate** dialog box appears.
1. Open the **Search delegates** list and choose a delegate, then choose **Save**.
**To remove a resource delegate**
1. Open the Amazon WorkMail console at [https://console.aws.amazon.com/workmail/](https://console.aws.amazon.com/workmail/).
If necessary, change the AWS Region. In the bar at the top of the console window, open the **Select a Region** list and choose a Region. For more information, see [Regions and endpoints](http://docs.aws.amazon.com/general/latest/gr/index.html?rande.html) in the *Amazon Web Services General Reference*.
1. In the navigation pane, choose **Organizations**, and then choose the name of the organization from which you want to remove delegates.
1. In the navigation pane, choose **Resources**, and then select the name of the resource from which you want to remove a delegate.
1. Choose **Delegates**, and then choose the delegate to remove.
1. Chooose **Remove**.
# Managing resource aliases
You can add or remove email aliases to resources.
**To add an email alias to a resource**
1. Open the Amazon WorkMail console at [https://console.aws.amazon.com/workmail/](https://console.aws.amazon.com/workmail/).
If necessary, change the AWS Region. In the bar at the top of the console window, open the **Select a Region** list and choose a Region. For more information, see [Regions and endpoints](http://docs.aws.amazon.com/general/latest/gr/index.html?rande.html) in the *Amazon Web Services General Reference*.
1. In the navigation pane, choose **Organizations**, and then choose the name of the organization to which you want to add an alias.
1. In the navigation pane, choose **Resources**, and then select the name of the resource to which you want to add an alias.
1. In the **Resource details** section, choose **Aliases**.
1. Under **Aliases**, choose **Add alias**.
1. In the **Alias** box, enter an alias.
1. Select a domain for an alias.
1. Choose **Add**.
**To remove an email aliases from a resource**
1. Open the Amazon WorkMail console at [https://console.aws.amazon.com/workmail/](https://console.aws.amazon.com/workmail/).
If necessary, change the AWS Region. In the bar at the top of the console window, open the **Select a Region** list and choose a Region. For more information, see [Regions and endpoints](http://docs.aws.amazon.com/general/latest/gr/index.html?rande.html) in the *Amazon Web Services General Reference*.
1. In the navigation pane, choose **Organizations**, and then choose the name of the organization from which you want to remove aliases.
1. In the navigation pane, choose **Resources**, and then select the name of the resource from which you want to remove aliases.
1. In the **Resource details** section, choose **Aliases**.
1. Under **Aliases**, select the check box against the aliases you want to remove.
1. Choose **Remove**.
1. Verify the aliases that will be removed.
1. On the **Remove aliases** window, choose **Remove**.
# Enabling a resource
By default, Amazon WorkMail creates a resource. If you or someone else disables a resource, you can reenable the resource within 30 days.
**To enable a resource**
1. Open the Amazon WorkMail console at [https://console.aws.amazon.com/workmail/](https://console.aws.amazon.com/workmail/).
If necessary, change the AWS Region. In the bar at the top of the console window, open the **Select a Region** list and choose a Region. For more information about regions, see [Regions and endpoints](http://docs.aws.amazon.com/general/latest/gr/index.html?rande.html) in the *Amazon Web Services General Reference*.
1. In the navigation pane, choose **Organizations**, and then choose the organization which contains the resource that you want to enable.
1. In the navigation pane, choose **Resources**.
1. In the list of resources, select the button next to the resource that you want to enable, and then choose **Enable**.
The **Enable resource** dialog box appears.
1. Choose **Enable**.
# Disabling a resource
When you disable a resource, you make it unavailable for booking. For example, you can disable a conference room while it's being remodeled, then enable the room once it's available for use.
**To disable a resource**
1. Open the Amazon WorkMail console at [https://console.aws.amazon.com/workmail/](https://console.aws.amazon.com/workmail/).
If necessary, change the AWS Region. In the bar at the top of the console window, open the **Select a Region** list and choose a Region. For more information about regions, see [Regions and endpoints](http://docs.aws.amazon.com/general/latest/gr/index.html?rande.html) in the *Amazon Web Services General Reference*.
1. In the navigation pane, choose **Organizations**, and then choose the organization which contains the resource that you want to disable.
1. In the navigation pane, choose **Resources**.
1. In the list of resources, select the button next to the resource that you want to disable, and then choose **Disable**.
The **Disable resource** dialog box appears.
1. Choose **Disable**.
# Deleting a resource
When you no longer need a resource, you can delete it. However, you must first disable the resource. For information about disabling a resource, see the steps in the previous section.
**Warning**
Once a resource has been deleted, it cannot be recovered.
**To remove a resource**
1. Open the Amazon WorkMail console at [https://console.aws.amazon.com/workmail/](https://console.aws.amazon.com/workmail/).
If necessary, change the AWS Region. In the bar at the top of the console window, open the **Select a Region** list and choose a Region. For more information about regions, see [Regions and endpoints](http://docs.aws.amazon.com/general/latest/gr/index.html?rande.html) in the *Amazon Web Services General Reference*.
1. In the navigation pane, choose **Organizations**, then choose the desired organization.
1. In the navigation pane, choose **Resources**.
1. In the list of resources, select the button next to the disabled resource that you want to remove, and then choose **Delete**.
The **Delete resource** dialog box appears.
1. In the **Enter the resource name to confirm deletion** box, enter the name of the resource that you want to delete, and then choose **Delete resource**.