

This guide provides documentation for AWS Wickr. For Wickr Enterprise, which is the on-premises version of Wickr, see [Enterprise Administration Guide](https://docs.aws.amazon.com/wickr/latest/enterpriseadminguide/what-is-wickr.html).

# AWS Wickr Rooms and group messages
Rooms and groups

Create a room or a group message to have conversations with multiple Wickr users. Rooms can have moderators who are able to add members, add moderators, remove members, configure room settings, and delete the room. Rooms and groups can have a maximum of 500 members. Group messages do not have moderators; all members can add additional members and leave the group on their own. You can configure expiration and burn-on-read timers for rooms and group messages.

**Topics**
+ [

# Create a room or group message in the Wickr client
](room-create.md)
+ [

# Write a room or group message in the Wickr client
](room-message.md)
+ [

# Manage room moderators in the Wickr client
](room-moderators.md)
+ [

# View room or group details in the Wickr client
](room-details.md)
+ [

# View room or group saved items in the Wickr client
](room-saved-items.md)
+ [

# Search for files or messages in the Wickr client
](room-search.md)
+ [

# Start a room or group meeting in the Wickr client
](room-call.md)
+ [

# Delete a room in the Wickr client
](room-delete.md)
+ [

# Manage files in the Wickr client
](room-file-management.md)
+ [

# Mute notifications in the Wickr client
](mute-notifications.md)

# Create a room or group message in the Wickr client
Create a room or group message

You can create a room or group message in the Wickr client to have conversations with multiple Wickr users.

Complete the following steps to create a room or a group message.

1. Sign in to the Wickr client. For more information, see [Sign in to the Wickr client](getting-started.md#sign-in-step2).

1. In the navigation pane, choose ![\[New icon\]](http://docs.aws.amazon.com/wickr/latest/userguide/images/icon-wickr-new.png), and then choose **New Group Message** or **Create a Room**.

1. (For rooms only) In the **New Room** dialog box that appears, enter a room name, description, and choose the expiration and burn-on-read timers for the room.

1. (For rooms only) Choose **Next**.

1. In the **Add Members** dialog box that appears, search for contacts to add to the room or group message. Add a check mark next to the contacts that you want to add.

1. Choose **Create**.

# Write a room or group message in the Wickr client
Write a room or group message

You can write a room or group message in the Wickr client. All members of the room or group will receive your message.

Complete the following steps to write a room or group message. 

1. Sign in to the Wickr client. For more information, see [Sign in to the Wickr client](getting-started.md#sign-in-step2).

1. In the navigation pane, locate and choose the name of the room or group you want to message.

1. Type your message into the text box and press **Enter** to send it.

   You can also choose ![\[Send file or location icon\]](http://docs.aws.amazon.com/wickr/latest/userguide/images/icon-wickr-room-file-location.png) to send a file or share your location.

# Manage room moderators in the Wickr client
Manage moderators

You can manage room moderators in the Wickr client. Rooms can have moderators who are able to add members, add moderators, remove members, configure room settings, and delete the room.

Complete the following steps to add or remove room moderators.

**Note**  
Groups cannot have moderators. Any group member can add members, and members can leave a group on their own.

1. Sign in to the Wickr client. For more information, see [Sign in to the Wickr client](getting-started.md#sign-in-step2).

1. In the navigation pane, locate and choose the name of the room for which you want to add moderators.

1. Choose ![\[Information icon\]](http://docs.aws.amazon.com/wickr/latest/userguide/images/icon-wickr-room-information.png) in the room window to view contact details.

   In the **Room Details** pane that appears, choose ![\[User actions icon\]](http://docs.aws.amazon.com/wickr/latest/userguide/images/icon-wickr-room-user-actions.png) for the user that you want to make moderator or remove as moderator, and choose one of those options.

# View room or group details in the Wickr client
View room or group details

You can view room or group details in the Wickr client.

Complete the following steps to view room or group details and settings.

1. Sign in to the Wickr client. For more information, see [Sign in to the Wickr client](getting-started.md#sign-in-step2).

1. In the navigation pane, locate and choose the name of the room or group for which you want to view details.

1. Choose ![\[Information icon\]](http://docs.aws.amazon.com/wickr/latest/userguide/images/icon-wickr-room-information.png) in the room or group window to view details.

   The **Room Details** pane displays the room's name, message expiration settings, room history, saved items, notification settings, and room members.

   The **Group Details** pane displays the group members, message expiration settings, group history, saved items, notification settings, and group members.

# View room or group saved items in the Wickr client
View room or group saved items

You can view saved items for a room or group in the Wickr client.

Complete the following steps to view items saved for a room or a group.

1. Sign in to the Wickr client. For more information, see [Sign in to the Wickr client](getting-started.md#sign-in-step2).

1. In the navigation pane, locate and choose the name of the room or group for which you want to view saved items.

1. Choose ![\[Information icon\]](http://docs.aws.amazon.com/wickr/latest/userguide/images/icon-wickr-room-information.png) in the room or group window to view details.

1. In the **Room Details** or **Group Details** pane that appears, choose **Saved Items** to view the items saved to the room or group.

   You can also choose ![\[Saved items icon\]](http://docs.aws.amazon.com/wickr/latest/userguide/images/icon-wickr-room-saved-items.png) in the room or group window to view the saved items.

# Search for files or messages in the Wickr client
Search files or messages

You can search for files or messages in a room, group, or conversation using the Wickr client.

Use the following procedure to perform a search:

1. Sign in to the Wickr client. For more information, see [Sign in to the Wickr client](getting-started.md#sign-in-step2).

1. In the navigation pane, choose the name of the room, group, or conversation that you want to search for messages or files.

1. Choose ![\[Search icon\]](http://docs.aws.amazon.com/wickr/latest/userguide/images/icon-wickr-room-search.png) in the room, group, or conversation window to open the search pane. For Android clients, the conversation search option is within the room/group details submenu.

1. Use the filter buttons (**This conversation**, **This room**, **This group**, **Files**, **Starred**) to refine the scope of your search.

1. Type a keyword into the search text box and press **Enter** to perform the search.

# Start a room or group meeting in the Wickr client
Start a room or group meeting

You can start a meeting in a room or group in the Wickr client.

Complete the following steps to start a meeting with all members of a room or a group.

1. Sign in to the Wickr client. For more information, see [Sign in to the Wickr client](getting-started.md#sign-in-step2).

1. In the navigation pane, locate and choose the name of the room or group for which you want to start a meeting with members.

1. Choose ![\[Call icon\]](http://docs.aws.amazon.com/wickr/latest/userguide/images/icon-wickr-room-call.png) in the room or group window to start a meeting.

   The **Start Meeting** window that appears displays your current camera, microphone, speaker, and a preview of your camera. You can also choose to start the meeting in one of the following modes:
   + **Meeting mode** — Allows up to 100 participants to share audio, video, and screen.
   + **Presenter mode** — Allows up to 500 view-only attendees and only the host can share audio, video, and screen.

1. Choose **Start** to start the meeting.

# Delete a room in the Wickr client
Delete a room

You can delete a room or group in the Wickr client.

Complete the following steps to delete a room.

**Note**  
Groups cannot be deleted.

1. Sign in to the Wickr client. For more information, see [Sign in to the Wickr client](getting-started.md#sign-in-step2).

1. In the navigation pane, locate and choose the name of the room you want to delete.

1. Choose ![\[Information icon\]](http://docs.aws.amazon.com/wickr/latest/userguide/images/icon-wickr-room-information.png) in the room window to view room details.

1. In the **Room Details** pane that appears, scroll down and choose **Delete Room**.

1. In the confirmation prompt that appears, choose **Delete** to confirm that you want to delete the room or choose **Cancel** to not delete it.

# Manage files in the Wickr client
File management

Users in self-moderated group conversations and moderators of room conversations can upload files, view files saved from messages, delete files, and organize them into folders. Each room and group includes a **Files** tab to enhance file organization and accessibility.

**Topics**
+ [

# Upload a file in the Wickr client
](upload-file.md)
+ [

# Save a file in the Wickr client
](save-file.md)
+ [

# Rename a file or folder in the Wickr client
](rename-file.md)
+ [

# Create a new folder in the Wickr client
](create-folder.md)
+ [

# Navigate between folders in the Wickr client
](navigate-between-folders.md)
+ [

# Move a file or folder in the Wickr client
](move-folder.md)
+ [

# Remove a folder or file in the Wickr client
](remove-folder.md)

# Upload a file in the Wickr client
Upload file

Users in self-moderated group conversations and moderators of room conversations can upload a file to a room in the Wickr client.

To upload a file to a room, complete the following steps.

1. Sign in to the Wickr client. For more information, see [Sign in to the Wickr client](getting-started.md#sign-in-step2).

1. In the navigation pane, choose the room or group where you want to upload a file.

1. Choose the **Files** tab at the top of the room in Wickr client.

1. Under the **Files** tab, to upload a file into a folder, select the folder name where you want to upload your file.

1. On desktop, choose **Upload** to upload your file.

   On mobile, choose the **\$1** icon at the bottom of the screen, and then choose **Upload File** to upload your file.
**Note**  
Users can only view folders and files under the **Files** tab.

# Save a file in the Wickr client
Save file

Moderators can save a file to a room in the Wickr client.

To save a file in a room, complete the following steps.

1. Sign in to the Wickr client. For more information, see [Sign in to the Wickr client](getting-started.md#sign-in-step2).

1. In the navigation pane, choose the room or group where you want to save a file.

1. On desktop, select the message options (three-dot) menu on the right side of the file you want to save.

   On mobile, long-press the file you want to save.

1. In the message options menu, choose **Save to Room**.

   The saved files are available under the **Files** tab, in the default folder **Saved from Messages**.

# Rename a file or folder in the Wickr client
Rename file or folder

Moderators can rename a file or folder to a room in the Wickr client.

To rename a file or folder in a room, complete the following steps.

1. Sign in to the Wickr client. For more information, see [Sign in to the Wickr client](getting-started.md#sign-in-step2).

1. In the navigation pane, choose the room or group where you want to rename a file or folder.

1. On desktop, select the message options (three-dot) menu on the right side of the file or folder you want to rename.

   On mobile, long-press the file you want to rename.

1. In the message options menu, choose **Rename**.

1. In the **Rename File** or **Rename Folder** pop-up window, enter the new name of the file or folder in the **File name** or **Folder name** text box.

1. Choose **Rename**.

# Create a new folder in the Wickr client
Create folder

Moderators can create a folder in a room in the Wickr client.

To create a folder in a room, complete the following steps.

1. Sign in to the Wickr client. For more information, see [Sign in to the Wickr client](getting-started.md#sign-in-step2).

1. In the navigation pane, find and choose the room or group where you want to create a folder.

1. Choose the **Files** tab at the top of the room in Wickr client.

1. Choose **New folder** to create a folder.

1. In the **New folder** pop-up window, enter the name of folder in the **Folder name** text box.

1. Choose **Create**.
**Note**  
You can create subfolders within a folder, with a maximum of three levels for the folder structure.

# Navigate between folders in the Wickr client
Navigate between folders

You can navigate between folders in a room in the Wickr client.

To navigate between folders in a room, complete the following steps.

1. Sign in to the Wickr client. For more information, see [Sign in to the Wickr client](getting-started.md#sign-in-step2).

1. In the navigation pane, find and choose a room or group.

1. Choose the **Files** tab at the top of the room in Wickr client.

1. Choose the folder you want to view.

1. On desktop, to move out of the current folder and back to the previous one, select the folder link in the upper left corner.  
![\[Folders link.\]](http://docs.aws.amazon.com/wickr/latest/userguide/images/wickr-file-management-folders.png)

   On mobile, select the Back button.  
![\[Mobile back button.\]](http://docs.aws.amazon.com/wickr/latest/userguide/images/wickr-file-management-mobile-button.png)

# Move a file or folder in the Wickr client
Move file or folder

Moderators can move folders, or files between folders in the Wickr client.

To move a folder within a room, complete the following steps.

1. Sign in to the Wickr client. For more information, see [Sign in to the Wickr client](getting-started.md#sign-in-step2).

1. In the navigation pane, find and choose the room or group where you want to move a folder.

1. Choose the **Files** tab at the top of the room in Wickr client.

1. Select the message options (three-dot) menu on the right side of the folder you want to move.

1. In the message options menu, choose **Move**.

1. Select from the list of folders where you want to move the folder. 

1. Choose **Move**.
**Note**  
Moving a folder also moves all the files and subfolders within the folder.

To move a file between folders, complete the following steps.

1. Sign in to the Wickr client. For more information, see [Sign in to the Wickr client](getting-started.md#sign-in-step2).

1. In the navigation pane, find and choose the room or group where you want to move a file or folder.

1. Choose the **Files** tab at the top of the room in Wickr client, and then select the folder with the file you want to move.

1. Select the message options (three-dot) menu on the right side of the file you want to move.

1. In the message options menu, choose **Move**.

1. Select **Files** tab in the upper left corner of the pop-up window, and then select the folder you want to move the file.

1. Choose **Move**.

# Remove a folder or file in the Wickr client
Remove folder

Moderators can remove a folder or file from a room in the Wickr client.

To remove a folder or file from a room, complete the following steps.

1. Sign in to the Wickr client. For more information, see [Sign in to the Wickr client](getting-started.md#sign-in-step2).

1. In the navigation pane, find and choose the room or group where you want to delete a folder.

1. Choose the **Files** tab at the top of the room in Wickr client.

1. On desktop, select the message options (three-dot) menu on the right side of the folder or file you want to remove. On mobile, long-press the folder or file you want to move.

1. In the message options menu, choose **Remove From Room**.

1. Choose **Yes** in the pop-up window to remove the folder or file.
**Note**  
Removing a folder also removes all the files and subfolders within the folder.

# Mute notifications in the Wickr client
Mute notifications

Mute notifications feature allows you to pause message alerts for specific conversations. You can set custom mute duration and synchronize notification settings across all your devices.

You can manage mute notifications in the Wickr client.

To manage mute notifications using the navigation pane, complete the following steps.

1. Sign in to the Wickr client. For more information, see [Sign in to the Wickr client](getting-started.md#sign-in-step2).

1. In the navigation pane, select the three-dot menu on the right side of the room or group where you want to mute notifications.

1. Select **Mute Notifications**.

1. Choose one of the following mute durations:
   + 1 hour
   + 8 hours
   + 1 week
   + Always

To manage mute notifications in **Room/Group Details** (For Desktop & Android only), complete the following steps.

1. In the upper left corner of the Room, select the Room details.

1. On the **Room Details** pane that appears, choose **Notifications**.

1. Select **Mute message notifications.**

1. Choose one of the following mute durations:
   + 1 hour
   + 8 hours
   + 1 week
   + Always

1. On the **Notifications** pane that appears, select the notifications setting as needed:
   + Personal mentions
   + Room mentions
   + Sync notification settings - Apply mute settings across all devices for the conversation.

1. Choose **Save**.