This guide provides documentation for AWS Wickr. For Wickr Enterprise, which is the on-premises version of Wickr, see [Enterprise Administration Guide](https://docs.aws.amazon.com/wickr/latest/enterpriseadminguide/what-is-wickr.html).

# AWS Wickr Device sync
Device sync

You can sync existing data from your original device to a new device.

**Note**  
You must have both devices available and already have a Wickr account, and the AWS Wickr app installed on your original device.

**To sync your device using a QR code, complete the following procedure.**

**Note**  
You must have a camera on your original device to sync using a QR code.

1. On your new device, sign in to the Wickr client.

1. On the **Transfer account and messages** page, choose **Scan QR code**.

   A QR code page appears.

1. Open the Wickr app on your original device. 

1. In the notification window, choose **Approve**.

1. Hold the QR code on the new device in front of the camera of the original device. 

   The Wickr app will automatically begin to sync your existing data to your new device.

1. When the sync is complete, a **Welcome to AWS Wickr** window appears on your new device.

**To sync your device manually entering a code, complete the following procedure.**

1. On your new device, sign in to the Wickr client.

1. On the **Transfer account and messages** page, choose **Enter code**.

   A window with a code appears.

1. Open the Wickr app on your original device. 

1. In the notification window, choose **Approve**.

1. On the **Enter Code Manually** page, enter the first six characters of the code displayed on your new device. Confirm that the codes match visually, and then choose **Continue**.

   The Wickr app will automatically begin to sync your existing data to your new device.

1. When the sync is complete, a **Welcome to AWS Wickr** window appears on your new device.