This guide provides documentation for Wickr Enterprise. If you're using AWS Wickr, see [AWS Wickr Administration Guide](https://docs.aws.amazon.com/wickr/latest/adminguide/what-is-wickr.html).

# Bulk delete/suspend user
<a name="bulk-delete-suspend"></a>

You can bulk delete and bulk suspend Wickr network users in the **User** section of the Wickr Admin Console for Wickr.

**Note**  
The option to bulk delete or suspend users only applies when SSO is not enabled.

**To bulk delete your Wickr network users using a CSV template:**

1. In the navigation pane, choose **User**, and then choose **Team Directory**.

   The **Team Directory** page displays users registered to your Wickr network.

1. On the **Team Directory** page, choose **Manage Users**. 

1. On the **Manage Users** pop-up window, choose **Delete Users**. 

1. Download the sample CSV template. To download the sample template, choose **Download Template**.

1. Complete the template by adding the email of the users you want bulk delete from your network.

1. Upload the completed CSV template. You can drag and drop the file into the upload box, or select **choose a file**.

1. Select the check box, **I acknowledge that deleting user is not reversible**.

1. Choose **Delete Users**.
**Note**  
This action will immediately start deleting users and may take several minutes. Deleted users will no longer able to sign in to your Wickr network in the Wickr client.

**To bulk delete your Wickr network users by downloading a CSV of your team directory, complete the following procedure.**

1. In the navigation pane, choose **User**, and then choose **Team Directory**.

   The **Team Directory** page displays users registered to your Wickr network.

1. Select the download CSV icon at the top-right corner of the **Team Directory** page.

1. After you download the team directory CSV template, remove the rows of users who don't need to be deleted.

1. On the **Team Directory** page, choose **Manage Users**. 

1. On the **Manage Users** pop-up window, choose **Delete Users**. 

1. Upload the team directory CSV template. You can drag and drop the file into the upload box, or select **choose a file**.

1. Select the check box, **I acknowledge that deleting user is not reversible**.

1. Choose **Delete Users**.
**Note**  
This action will immediately start deleting users and may take several minutes. Deleted users will no longer able to sign in to your Wickr network in the Wickr client.

**To bulk suspend your Wickr network users, complete the following procedure.**

In the navigation pane, choose **User**, and then choose **Team Directory**.

The **Team Directory** page displays users registered to your Wickr network.

1. On the **Team Directory** page, choose **Manage Users**. 

1. On the **Manage Users** pop-up window, choose **Suspend Users**. 

1. Download the sample CSV template. To download the sample template, choose **Download Template**.

1. Complete the template by adding the email of the users you want to bulk suspend from your network.

1. Upload the completed CSV template. You can drag and drop the file into the upload box, or select **choose a file**.

1. After you upload the CSV file, choose **Suspend Users**.
**Note**  
This action will immediately start suspending users and may take several minutes. Suspended users can't sign in to your Wickr network in the Wickr client. When you suspend a user who is currently signed in to your Wickr network in the client, that user is automatically signed out.