This guide documents the classic version of the AWS Wickr administration console, released before March 13, 2025. For documentation on the new AWS Wickr administration console, see [ Administration Guide](https://docs.aws.amazon.com/wickr/latest/adminguide/what-is-wickr.html). # Manage users in AWS Wickr Manage users In the **Users** section of the AWS Management Console for Wickr, you can view and manage the profiles of current Wickr users and bots. You can make any necessary adjustments to their details, ensuring that the information remains accurate and up to date. **Topics** + [ # Team directory in AWS Wickr network ](team-directory.md) + [ # Guest users in AWS Wickr network ](guest-users.md) # Team directory in AWS Wickr network Team directory In the **Users** section of the AWS Management Console for Wickr, you have the ability to manage user accounts within the team directory. This includes the ability to view existing users, create new user accounts, make edits to user information, and delete user accounts as needed. **Topics** + [ # View users in AWS Wickr network ](view-users.md) + [ # Create a user in AWS Wickr network ](create-user.md) + [ # Edit users in AWS Wickr network ](edit-users.md) + [ # Delete a user in AWS Wickr network ](delete-user.md) + [ # Bulk delete users in AWS Wickr network ](bulk-delete.md) + [ # Bulk suspend users in AWS Wickr network ](bulk-suspend.md) # View users in AWS Wickr network View users You can view the details of users registered to your Wickr network. Complete the following procedure to view users registered to your Wickr network. 1. Open the AWS Management Console for Wickr at [https://console.aws.amazon.com/wickr/](https://console.aws.amazon.com/wickr/). 1. On the **Networks** page, choose the **Admin** link, to navigate to Wickr Admin Console for that network. ![\[The Networks page.\]](http://docs.aws.amazon.com/wickr/latest/adminguide-classic/images/wickr-admin-console-network-page-admin-link.png) You're redirected to the Wickr Admin Console for a specific network. ![\[The Dashboard page.\]](http://docs.aws.amazon.com/wickr/latest/adminguide-classic/images/wickr-network-admin-console-dashboard-page.png) 1. In the navigation pane of the Wickr Admin Console, choose **User**, and then choose **Team Directory**. The **Team Directory** page displays users registered to your Wickr network, including their name, email address, assigned security group, and current status. For current users, you can view their devices, edit their details, suspend, delete, and switch them to another Wickr network. # Create a user in AWS Wickr network Create user You can create a user in your Wickr network. Complete the following procedure to create a user in your Wickr network. 1. Open the AWS Management Console for Wickr at [https://console.aws.amazon.com/wickr/](https://console.aws.amazon.com/wickr/). 1. On the **Networks** page, choose the **Admin** link, to navigate to Wickr Admin Console for that network. You're redirected to the Wickr Admin Console for a specific network. 1. In the navigation pane of the Wickr Admin Console, choose **User**, and then choose **Team Directory**. 1. Choose **Create new user**. 1. In the form that appears, enter the user's first name, last name, country code, phone number, and email address. Email address is the only field that is required. Be sure to choose the appropriate security group for the user. Wickr will send an invitation email to the address you specify for the user. 1. Choose **Create**. An email is sent to the user. The email provides download links for the Wickr client applications, and a link to register for Wickr. As users register for Wickr using the link in the email, their status in the Wickr team directory will change from **Pending** to **Active**. # Edit users in AWS Wickr network Edit users You can edit users in your Wickr network. Complete the following procedure to edit a user. 1. Open the AWS Management Console for Wickr at [https://console.aws.amazon.com/wickr/](https://console.aws.amazon.com/wickr/). 1. On the **Networks** page, choose the **Admin** link, to navigate to Wickr Admin Console for that network. You're redirected to the Wickr Admin Console for a specific network. 1. In the navigation pane of the Wickr Admin Console, choose **User**, and then choose **Team Directory**. 1. Choose the vertical ellipsis icon next to the name of the user that you want to delete. 1. You can choose one of the following options: + **Devices** — View the devices that the user has configured with the Wickr client. + **Edit** — Edit the user details, such as their name, country code, phone number (optional), and assigned security group. + **Suspend** — Suspend the user so that they cannot sign in to your Wickr network in the Wickr client. When you suspend a user who is currently signed in to your Wickr network in the client, that user is automatically signed out. + **Delete** — Delete the user from your Wickr network. # Delete a user in AWS Wickr network Delete user You can delete a user in your Wickr network. Complete the following procedure to delete a user. 1. Open the AWS Management Console for Wickr at [https://console.aws.amazon.com/wickr/](https://console.aws.amazon.com/wickr/). 1. On the **Networks** page, choose the **Admin** link, to navigate to Wickr Admin Console for that network. You're redirected to the Wickr Admin Console for a specific network. 1. In the navigation pane of the Wickr Admin Console, choose **User**, and then choose **Team Directory**. 1. Choose the vertical ellipsis icon next to the name of the user that you want to delete. 1. Choose **Delete** to delete the user. When you delete a user, that user is no longer able to sign in to your Wickr network in the Wickr client. # Bulk delete users in AWS Wickr network Bulk delete users You can bulk delete Wickr network users in the **User** section of the Wickr Admin Console for Wickr. **Note** The option to bulk delete users only applies when SSO is not enabled. To bulk delete your Wickr network users using a CSV template, complete the following procedure. 1. Open the AWS Management Console for Wickr at [https://console.aws.amazon.com/wickr/](https://console.aws.amazon.com/wickr/). 1. In the navigation pane of the Wickr Admin Console, choose **User**, and then choose **Team Directory**. The **Team Directory** page displays users registered to your Wickr network. 1. On the **Team Directory** page, choose **Manage Users**. 1. On the **Manage Users** pop-up window, choose **Delete Users**. 1. Download the sample CSV template. To download the sample template, choose **Download Template**. 1. Complete the template by adding the email of the users you want bulk delete from your network. 1. Upload the completed CSV template. You can drag and drop the file into the upload box, or select **choose a file**. 1. Select the check box, **I acknowledge that deleting user is not reversible**. 1. Choose **Delete Users**. **Note** This action will immediately start deleting users and may take several minutes. Deleted users will no longer able to sign in to your Wickr network in the Wickr client. To bulk delete your Wickr network users by downloading a CSV of your team directory, complete the following procedure. 1. Open the AWS Management Console for Wickr at [https://console.aws.amazon.com/wickr/](https://console.aws.amazon.com/wickr/). 1. In the navigation pane of the Wickr Admin Console, choose **User**, and then choose **Team Directory**. The **Team Directory** page displays users registered to your Wickr network. 1. Select the download CSV icon at the top-right corner of the **Team Directory** page. 1. After you download the team directory CSV template, remove the rows of users who don't need to be deleted. 1. On the **Team Directory** page, choose **Manage Users**. 1. On the **Manage Users** pop-up window, choose **Delete Users**. 1. Upload the team directory CSV template. You can drag and drop the file into the upload box, or select **choose a file**. 1. Select the check box, **I acknowledge that deleting user is not reversible**. 1. Choose **Delete Users**. **Note** This action will immediately start deleting users and may take several minutes. Deleted users will no longer able to sign in to your Wickr network in the Wickr client. # Bulk suspend users in AWS Wickr network Bulk suspend users You can bulk suspend Wickr network users in the **User** section of the Wickr Admin Console for Wickr. **Note** The option to bulk suspend users only applies when SSO is not enabled. To bulk suspend your Wickr network users, complete the following procedure. 1. Open the AWS Management Console for Wickr at [https://console.aws.amazon.com/wickr/](https://console.aws.amazon.com/wickr/). 1. In the navigation pane of the Wickr Admin Console, choose **User**, and then choose **Team Directory**. The **Team Directory** page displays users registered to your Wickr network. 1. On the **Team Directory** page, choose **Manage Users**. 1. On the **Manage Users** pop-up window, choose **Suspend Users**. 1. Download the sample CSV template. To download the sample template, choose **Download Template**. 1. Complete the template by adding the email of the users you want to bulk suspend from your network. 1. Upload the completed CSV template. You can drag and drop the file into the upload box, or select **choose a file**. 1. After your upload the CSV file, choose **Suspend Users**. **Note** This action will immediately start suspending users and may take several minutes. Suspended users can't sign in to your Wickr network in the Wickr client. When you suspend a user who is currently signed in to your Wickr network in the client, that user is automatically signed out. # Guest users in AWS Wickr network Guest users The Wickr guest user feature allows individual guest users to sign in to the Wickr client and collaborate with Wickr network users. Wickr administrators can enable or disable guest users for their Wickr networks in the **Security Group** page of the Wickr admin console. After the feature is enabled, guest users invited to your Wickr network can interact with users in your Wickr network. A fee will be applied to your AWS account for the guest user feature. For more information about pricing for the guest user feature, see [Wickr pricing](https://aws.amazon.com/wickr/pricing/) page under **Pricing** Add-ons. **Topics** + [ # Enable or disable guest users in AWS Wickr network ](guest-users-enable-disable.md) + [ # View guest user count in AWS Wickr network ](view-guest-users.md) + [ # View monthly usage in AWS Wickr network ](guest-user-monthly-usage.md) + [ # View guest users in AWS Wickr network ](guest-user-communicate.md) + [ # Block a guest user in AWS Wickr network ](guest-user-block-user.md) # Enable or disable guest users in AWS Wickr network Enable or disable guest users You can enable or disable guest users in your Wickr network. Complete the following procedure to enable or disable guest users for your Wickr network. 1. Open the AWS Management Console for Wickr at [https://console.aws.amazon.com/wickr/](https://console.aws.amazon.com/wickr/). 1. On the **Networks** page, choose the **Admin** link, to navigate to Wickr Admin Console for that network. You're redirected to the Wickr Admin Console for a specific network. 1. In the navigation pane of the Wickr Admin Console, choose **Network Settings**, and then choose **Security Group**. 1. Choose **Details** for a specific security group. **Note** You can enable guest users for individual security groups only. To enable guest users for all security groups in your Wickr network, you must enable the feature for each security group in your network. 1. Choose the **Federation** tab in the security group details page. 1. There are two locations where the toggle to allow guest users will be available: + **Local Federation —** For networks in US East (Northern Virginia), choose **Edit** next to the **Local Federation** section of the page. + **Global Federation —** For all other networks in other regions, choose **Edit** next to the **Global Federation** section of the page. 1. Select **Allow guest users** to enable guest users for the security group, or deselect it to disable it. 1. Choose **Save** to save the change and make it effective for the security group. Registered users in the specific security group in your Wickr network can now interact with guest users. For more information, see [Guest users](https://docs.aws.amazon.com/wickr/latest/userguide/guest-users.html) in the *Wickr User Guide*. # View guest user count in AWS Wickr network View guest user count You can view the guest user count in your Wickr network. Complete the following procedure to view the guest user count for your Wickr network. 1. Open the AWS Management Console for Wickr at [https://console.aws.amazon.com/wickr/](https://console.aws.amazon.com/wickr/). 1. On the **Networks** page, choose the **Admin** link, to navigate to the Wickr Admin Console for that network. You're redirected to the Wickr Admin Console for a specific network. The **Dashboard** page displays a count of guest users in your Wickr network as shown in the following example. ![\[The Dashboard page with a count of guest users in the network.\]](http://docs.aws.amazon.com/wickr/latest/adminguide-classic/images/wickr-network-admin-console-dashboard-page.png) # View monthly usage in AWS Wickr network View monthly usage You can view the number of guest users your network has communicated with during a billing period. Complete the following procedure to view your monthly usage for your Wickr network. 1. Open the AWS Management Console for Wickr at [https://console.aws.amazon.com/wickr/](https://console.aws.amazon.com/wickr/). 1. On the **Networks** page, choose the **Admin** link, to navigate to the Wickr Admin Console for that network. 1. In the navigation pane of the Wickr Admin Console, choose **User**, and then choose **Guest Users**. 1. On the **Guest Users** page, choose the **Monthly Usage** section. **Note** Guest billing data is updated every 24 hours. # View guest users in AWS Wickr network View guest users You can view the guest users a network user has communicated with during a specific billing period. Complete the following procedure to view guest users a network user communicated with during a specific billing period. 1. Open the AWS Management Console for Wickr at [https://console.aws.amazon.com/wickr/](https://console.aws.amazon.com/wickr/). 1. On the **Networks** page, choose the **Admin** link, to navigate to the Wickr Admin Console for that network. 1. In the navigation pane of the Wickr Admin Console, choose **User**, and then choose **Guest Users**. 1. On the **Guest Users** page, choose the **Guest Users** section. 1. To view guest users for a specific month, select the corresponding month from the drop-down menu. ![\[The Guest User drop-down menu.\]](http://docs.aws.amazon.com/wickr/latest/adminguide-classic/images/guest-user-list-drop-down.png) # Block a guest user in AWS Wickr network Block guest user You can block and unblock a guest user in your Wickr network. Blocked users can't communicate with anyone in your network. **To block a guest user** 1. Open the AWS Management Console for Wickr at [https://console.aws.amazon.com/wickr/](https://console.aws.amazon.com/wickr/). 1. On the **Networks** page, choose the **Admin** link, to navigate to the Wickr Admin Console for that network. 1. In the navigation pane of the Wickr Admin Console, choose **User**, and then choose **Guest Users**. 1. On the **Guest Users** page, choose the **Guest Users** section. 1. The **Guest Users** section shows the guest users that have communicated in your Wickr network. 1. In the **Guest Users** section, find the email of the guest user you want to block. 1. On the right-hand side of the guest user's name, select the three dots, and choose **Block**. 1. Choose **Block** on the pop-up window. 1. To view the list of blocked users in your Wickr network, choose the **Blocked Users** section. **To unblock a guest user** 1. Open the AWS Management Console for Wickr at [https://console.aws.amazon.com/wickr/](https://console.aws.amazon.com/wickr/). 1. On the **Networks** page, choose the **Admin** link, to navigate to the Wickr Admin Console for that network. 1. In the navigation pane of the Wickr Admin Console, choose **User**, and then choose **Guest Users**. 1. On the **Guest Users** page, choose the **Blocked Users** section. 1. The **Blocked Users** section shows the guest users that are blocked in your Wickr network. 1. In the **Blocked Users** section, find the email of the guest user you want to unblock. 1. On the right-hand side of the guest user's name, select the three dots, and choose **Unblock**. 1. Choose **Unblock** in the pop-up window.