# Operational excellence
<a name="operational-excellence"></a>

 This section describes the operational excellence pillar for the AWS Well-Architected Telco Lens. It provides AWS customers with a set of best practices and guidance on how telecommunications service providers can achieve operational excellence in their AWS cloud environments. 

 Operational excellence is a commitment to build software correctly while consistently delivering a great customer experience. The operational excellence pillar contains best practices for organizing your team, designing your workload, operating it at scale, and evolving it over time. 

**Topics**
+ [Design principles](design-principles-ops.md)
+ [Organize](telcoops01.md)
+ [Multi-account strategy](telcoops02.md)
+ [Prepare](telcoops03.md)
+ [IP verification](telcoops04.md)
+ [Operate](telcoops05.md)
+ [Resource availability](telcoops06.md)
+ [Geographical redundancy](telcoops07.md)
+ [Failure testing](telcoops08.md)
+ [Performance baselining](telcoops09.md)