RAIUC04-BP03 Identify accessibility requirements for different user groups
Identifying accessibility points assists to generate requirements for people with different capabilities and disabilities to use the proposed AI system effectively.
Level of risk exposed if this best practice is not established: High
Implementation considerations
-
Conduct accessibility needs assessment. Research the specific accessibility challenges faced when interacting with AI systems, including cognitive, visual, auditory, speech, sensory, and motor accessibility needs. You may explore research published in the ACM CHI: Conference on Human Factors in Computing Systems
, or consider reading more from articles published from Amazon: Use AWS AI and ML services to foster accessibility and inclusion of people with a visual or communication disability or 12 ways Amazon is making products more accessible for customers with disabilities . -
Map out multimodal interactions. Provide multiple ways for users to input information and receive AI outputs, including voice, text, visual, and tactile options as appropriate for your system.
-
Consider if AI explanations, confidence indicators, and system status information would be available in formats accessible to users with different abilities (screen reader compatible, high contrast, simplified language options). You may read more from AWS Accessibility
or 12 ways Amazon is making products more accessible for customers with disabilities .
Resources
Related documents:
