RAIUC02-BP01 Identify downstream stakeholders
Identify a person, group, or entity involved in or affected by the operation of the proposed AI system. Consider different stakeholder categories, like primary users, secondary users, and indirect stakeholders. Consider whether vulnerable populations could be stakeholders. Seek out individuals with different perspectives from those of the builder team, including potential stakeholder groups and different organizational functions, to identify possible stakeholders.
Level of risk exposed if this best practice is not established: High
Implementation considerations
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Organize workshops with potential end users, buyers, builders, and operators to brainstorm potential stakeholders. Include people with different backgrounds and expertise.
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Categorize identified stakeholders into primary users (for example, those providing inputs and receiving outputs), secondary users (for example, those whose data may used as input), and indirect stakeholders (for example, those affected by system operations). Include vulnerable populations across categories.
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Analyze each stakeholder group's relationship to the AI system by documenting their expected interactions, potential impacts, and specific needs or concerns. Break down larger stakeholder groups into relevant subgroups for detailed analysis.
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Review and validate the stakeholder list periodically throughout system development to capture emerging stakeholder groups and changing relationships. Consider how system modifications might affect different stakeholder groups.
Resources
Related documents:
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NIST Artificial Intelligence Risk Management Framework (NIST AI 100-1)
: MAP1.1, MAP5.1, GOVERN5.1
