HNREL04-BP02 Use redundant hardware and telecommunication providers
When designing remote connections to your cloud provider, use redundant on-premises hardware and diverse telecommunications providers. Ensure your last-mile connectivity has diverse physical paths and that providers offer SLAs that meet your uptime requirements.
Desired outcome: Reduce the risk of connectivity loss due to hardware failure or carrier issues, supporting continuous access to cloud resources.
Level of risk exposed if this best practice is not established: High
Benefits of establishing this best practice:
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Mitigates risks from hardware or provider outages
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Increases fault tolerance and connection reliability
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Supports compliance with high-availability SLAs
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Provides business continuity during provider-specific disruptions
Implementation guidance
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Use at least two separate routers, switches, and cabling for each Direct Connect location.
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Contract with multiple telecommunications providers for circuit diversity.
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Periodically review provider SLAs and test failover.
