# HNOPS04-BP02 Develop automated runbooks and maintain clear documentations
<a name="hnops04-bp02"></a>

 Developing automated runbooks and maintaining clear, comprehensive documentation ensures that your team can respond effectively to network events, perform routine maintenance, and troubleshoot issues across your cloud and on-premises infrastructure. 

 **Desired outcome:** 
+  Create a robust, efficient, and consistent operational framework for managing hybrid network environments. 
+  Consider comprehensive set of procedures that can be easily followed and automated where possible, ensuring quick and accurate responses to network events, routine maintenance tasks, and troubleshooting scenarios. 

 **Level of risk exposed if this best practice is not established:** High 

 **Benefits of establishing this best practice:** 
+  Ensures consistency in operations across diverse environments, reducing the likelihood of errors and improving overall service quality. 
+  Enable faster onboarding of new team members and reduce dependency on specific individuals. 

## Implementation guidance
<a name="implementation-guidance-5"></a>
+  Identify critical network operational processes and common incident scenarios in your hybrid network environment. 
+  Develop clear, step-by-step procedures for each identified process, ensuring they cover both AWS and on-premises components. 
+  Ensure that documentation is easily accessible, regularly updated, and includes both technical details and business context. 

## Resources
<a name="resources-4"></a>
+  [OPS07-BP03 Use runbooks to perform procedures](https://docs.aws.amazon.com/wellarchitected/latest/framework/ops_ready_to_support_use_runbooks.html)