# EnableProactiveEngagement


Authorizes the Shield Response Team (SRT) to use email and phone to notify contacts about escalations to the SRT and to initiate proactive customer support.

To enable proactive engagement, you must be subscribed to the [Business Support plan](http://aws.amazon.com/premiumsupport/business-support/) or the [Enterprise Support plan](http://aws.amazon.com/premiumsupport/enterprise-support/). 

## Response Elements


If the action is successful, the service sends back an HTTP 200 response with an empty HTTP body.

## Errors


For information about the errors that are common to all actions, see [Common Error Types](CommonErrors.md).

 ** InternalErrorException **   
Exception that indicates that a problem occurred with the service infrastructure. You can retry the request.  
HTTP Status Code: 500

 ** InvalidOperationException **   
Exception that indicates that the operation would not cause any change to occur.  
HTTP Status Code: 400

 ** InvalidParameterException **   
Exception that indicates that the parameters passed to the API are invalid. If available, this exception includes details in additional properties.     
 ** fields **   
Fields that caused the exception.  
 ** reason **   
Additional information about the exception.
HTTP Status Code: 400

 ** OptimisticLockException **   
Exception that indicates that the resource state has been modified by another client. Retrieve the resource and then retry your request.  
HTTP Status Code: 400

 ** ResourceNotFoundException **   
Exception indicating the specified resource does not exist. If available, this exception includes details in additional properties.     
 ** resourceType **   
Type of resource.
HTTP Status Code: 400

## See Also


For more information about using this API in one of the language-specific AWS SDKs, see the following:
+  [AWS Command Line Interface V2](https://docs.aws.amazon.com/goto/cli2/shield-2016-06-02/EnableProactiveEngagement) 
+  [AWS SDK for .NET V4](https://docs.aws.amazon.com/goto/DotNetSDKV4/shield-2016-06-02/EnableProactiveEngagement) 
+  [AWS SDK for C\$1\$1](https://docs.aws.amazon.com/goto/SdkForCpp/shield-2016-06-02/EnableProactiveEngagement) 
+  [AWS SDK for Go v2](https://docs.aws.amazon.com/goto/SdkForGoV2/shield-2016-06-02/EnableProactiveEngagement) 
+  [AWS SDK for Java V2](https://docs.aws.amazon.com/goto/SdkForJavaV2/shield-2016-06-02/EnableProactiveEngagement) 
+  [AWS SDK for JavaScript V3](https://docs.aws.amazon.com/goto/SdkForJavaScriptV3/shield-2016-06-02/EnableProactiveEngagement) 
+  [AWS SDK for Kotlin](https://docs.aws.amazon.com/goto/SdkForKotlin/shield-2016-06-02/EnableProactiveEngagement) 
+  [AWS SDK for PHP V3](https://docs.aws.amazon.com/goto/SdkForPHPV3/shield-2016-06-02/EnableProactiveEngagement) 
+  [AWS SDK for Python](https://docs.aws.amazon.com/goto/boto3/shield-2016-06-02/EnableProactiveEngagement) 
+  [AWS SDK for Ruby V3](https://docs.aws.amazon.com/goto/SdkForRubyV3/shield-2016-06-02/EnableProactiveEngagement)