Troubleshooting AWS Transfer Family

This chapter provides troubleshooting information for common issues you might encounter when using AWS Transfer Family. Each section focuses on a specific area of functionality to help you quickly find solutions to your problems.

For issues with IAM in Transfer Family, see Troubleshooting AWS Transfer Family identity and access.
For issues with your Transfer Family web apps, see Troubleshooting your web apps.

Topics

Troubleshoot authentication issues
Troubleshoot SFTP connectivity and transfer issues
Troubleshoot custom identity provider issues
Troubleshoot workflow issues
Troubleshoot SFTP connector issues
Troubleshoot EFS issues
Troubleshoot storage and encryption issues
Troubleshoot monitoring and alerting issues
Troubleshoot cross-region transfer issues
Troubleshoot Web Application Firewall integration issues
Troubleshoot service-managed user issues
Troubleshoot AS2 issues

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Document Conventions

Terraform module

Authentication issues