• AWS Systems Manager Change Manager is no longer open to new customers. Existing customers can continue to use the service as normal. For more information, see AWS Systems Manager Change Manager availability change.
• The AWS Systems Manager CloudWatch Dashboard will no longer be available after April 30, 2026. Customers can continue to use Amazon CloudWatch console to view, create, and manage their Amazon CloudWatch dashboards, just as they do today. For more information, see Amazon CloudWatch Dashboard documentation.
Using AWS Support self-service runbooks
This section describes how to use some of the self-service automations created by the AWS Support team. These automations help you manage your AWS resources.
Support Automation Workflows
Support Automation Workflows (SAW) are automation runbooks written and maintained by the AWS Support team. These runbooks help you troubleshoot common issues with your AWS resources, proactively monitor and identify network issues, collect and analyze logs, and more.
SAW runbooks use the AWSSupport prefix. For
example, AWSSupport-ActivateWindowsWithAmazonLicense.
Additionally, customers with Business Support+ and higher AWS Support plans also have access to
runbooks that use the AWSPremiumSupport prefix.
For example, AWSPremiumSupport-TroubleshootEC2DiskUsage.
To learn more about AWS Support, see Getting started with AWS Support.
