• The AWS Systems Manager CloudWatch Dashboard will no longer be available after April 30, 2026. Customers can continue to use Amazon CloudWatch console to view, create, and manage their Amazon CloudWatch dashboards, just as they do today. For more information, see [Amazon CloudWatch Dashboard documentation](https://docs.aws.amazon.com/AmazonCloudWatch/latest/monitoring/CloudWatch_Dashboards.html). 

# Editing an OpsItem
Editing an OpsItem

The **OpsItem details** section includes information about an OpsItem,
 including the description, title, source, OpsItem ID, and the status.
 You can edit a single OpsItem or you can select multiple OpsItems and edit the
 following fields: **Status**, **Priority**,
 **Severity**, **Category**. 

When Amazon EventBridge creates an OpsItem, it populates the **Title**, **Source**, and **Description** fields. You can edit the **Title** and **Description** fields, but you can't edit the **Source** field.

**Note**  
The console supports most markdown formatting in the OpsItem description field. For more information, see [Using Markdown in the Console](https://docs.aws.amazon.com/awsconsolehelpdocs/latest/gsg/aws-markdown.html) in the *Getting Started with the AWS Management Console Getting Started Guide.*

Generally, you can edit the following configurable data for an OpsItem:
+ **Title** – Name of the OpsItem. The source creates the title of the OpsItem. 
+ **Description** – Information about this OpsItem including (if applicable) steps for reproducing the issue.
+ **Status** – Status of an OpsItem. For a list of valid status values, see [OpsItem Status](https://docs.aws.amazon.com/systems-manager/latest/APIReference/API_OpsItem.html#systemsmanager-Type-OpsItem-Status) in the *AWS Systems Manager API Reference*.
+ **Priority** – Priority of an OpsItem can be between 1 and 5. We recommend that your organization determine what each priority level means and a corresponding service level agreement for each level. 
+ **Severity** – Severity of an OpsItem can be between 1 to 4, where 1 is critical, 2 is high, 3 is medium, and 4 is low. 
+ **Category** – Category of an OpsItem can be availability, cost, performance, recovery, or security. 
+ **Notifications** – When you edit an OpsItem, you can specify the Amazon Resource Name (ARN) of an Amazon Simple Notification Service topic in the **Notifications** field. By specifying an ARN, you ensure that all stakeholders receive a notification when the OpsItem is edited, including a status change. For more information, see the [https://docs.aws.amazon.com/sns/latest/dg/](https://docs.aws.amazon.com/sns/latest/dg/).
**Important**  
The Amazon SNS topic must exist in the same AWS Region as the OpsItem. If the topic and the OpsItem are in different Regions, the system returns an error.

OpsCenter has bidirectional integration with AWS Security Hub CSPM. When you update an OpsItem status and severity related to a security finding, those changes are automatically sent to Security Hub CSPM to ensure you always see the latest and correct information.

When an OpsItem is created from a Security Hub CSPM finding, Security Hub CSPM metadata is automatically added to the operational data field of the OpsItem. If this metadata is deleted, the bidirectional updates no longer function.

**To edit OpsItem details**

1. Open the AWS Systems Manager console at [https://console.aws.amazon.com/systems-manager/](https://console.aws.amazon.com/systems-manager/).

1. In the navigation pane, choose **OpsCenter**.

1. Choose an OpsItem ID to open the details page or choose multiple OpsItems. If you choose multiple OpsItems, you can only edit the status, priority, severity, or category. If you edit multiple OpsItems, OpsCenter updates and saves your changes as soon as you choose the new status, priority, severity, or category.

1. In the **OpsItem details** section, choose **Edit**.

1. Edit the details of the OpsItem according to the requirements and guidelines specified by your organization.

1. When you're finished, choose **Save**.