# Get feedback on a template's lowered status with WhatsApp Manager
<a name="managing-templates-retreive-status"></a>

Meta provides information on the reason a template's status was lowered. Use the feedback from Meta to edit the template and submit it for reapproval, use a different template, or change your application's behavior. If you edit the message template and it is reapproved, its quality rating will gradually improve as long as it doesn't receive frequent negative feedback or low read rates.

1. Open the AWS End User Messaging Social console at [https://console.aws.amazon.com/social-messaging/](https://console.aws.amazon.com/social-messaging/).

1. Choose **Business account**, and then choose a WABA.

1. On the **Message templates** tab, select the template with lowered status.

1. View the template details to see feedback on why the rating was lowered. You can also hover over the status indicator for additional information.