Charged per message
Note
Starting on July 1 2025, AWS End User Messaging Social, charges per message instead of per
conversation for WhatsApp messages, inline with Meta’s change. This means that you
are charged a MetaTemplateMessageFee
instead of
ConversationFee
for the Meta fee, in addition to the AWS
MessageFee
. These changes are included in your monthly bills,
starting from the bill for July 2025 that you receive in August 2025. To understand
prior bills based on ConversationFee
, see Charged per conversation.
The AWS End User Messaging Social channel generates a usage type that contains five fields in the following
format:
.
There are two possible billing items for each WhatsApp message: the
Region
code
–MessagingType
–ISO
–FeeDescription
–FeeType
MetaTemplateMessageFee
, and the AWS MessageFee
.
When you send a template message, you are billed for one WhatsApp
MetaTemplateMessageFee
and one AWS per MessageFee
.
The following table displays the possible values and descriptions for the fields in the
usage type. For more information about AWS End User Messaging Social pricing, see WhatsApp
Field | Options | Description |
---|---|---|
Region code |
|
The AWS Region prefix that indicates where the WhatsApp message was sent or received from. |
MessagingType |
WhatsApp |
This field identifies the message type being sent. |
ISO |
See supported countries | The two–digit ISO country code that the message was sent to. |
FeeDescription |
|
This field specifies either the WhatsApp
|
FeeType |
|
This field displays the type of message used, or specifies standard for the per message fee Business initiated
|
When you send a template message, you are billed for one
MetaTemplateMessageFee
and one MessageFee
. When you send
free form text messages or receive inbound messages, you are billed for the
MessageFee
.
For example, if you send a marketing template message to a customer, you are billed for
the MetaTemplateMessageFee
and MessageFee
.
When does the Authentication-International FeeType apply
For a list of countries with an Authentication-International
FeeType, see
WhatsApp
If you send an Authentication
message to a WhatsApp user whose
country calling code has an Authentication-International
FeeType, you will
be billed that country's Authentication-International
rate if:
-
Your business opens more than 750K messages in a moving 30-day period across all of your WhatsApp Business Accounts with WhatsApp users whose country calling codes are for a country that has an
Authentication-International
rate. For more information, see Eligibilityin the WhatsApp Business Platform Developer Guide. Important
If Meta determines that your business is eligible for
Authentication-International
then they will attempt to send you an email notification with applicable countries and moving 30-day period start times. -
Your business is based in another country. For more information on managing your business's location, see Primary business location
in the WhatsApp Business Platform Developer Guide. -
The message was sent on or after your start time of the 30-day period for that country.
Example 1: Sending a Marketing template message
For example, if you send a marketing template message to a customer, you are billed for
one WhatsApp MetaTemplateMessageFee
and one AWS per
MessageFee
.
Marketing Template Message 1: APS1-WhatsApp-CA-MetaTemplateMessageFee-Marketing_Regular Marketing Template Message 1: APS1-WhatsApp-CA-MessageFee-Standard
Example 2: Opening a Service conversation
A service conversation is created when a business responds to a user's inbound message
within 24 hours of receiving the user-initiated message. In this scenario, you are
billed one MetaTemplateMessageFee-Service_Regular
fee and an AWS
MessageFee
for each inbound and outbound message. For example, if a
user initiated one message, the business responded, and the user responded back, the
charges for the three messages would be the following:
User Initiated Message 1: APS1-WhatsApp-CA-MessageFee-StandardService Business Initiated Message 2: APS1-WhatsApp-CA-MetaTemplateMessageFee-Service_Regular Business Initiated Message 2: APS1-WhatsApp-CA-MessageFee-StandardService User Initiated Message 3: APS1-WhatsApp-CA-MessageFee-StandardService
AWS End User Messaging Social billing ISO codes and MetaTemplateMessageFee mapping
Two-digit ISO country code | Country name | WhatsApp conversation billing region |
---|---|---|
AF | Afghanistan | Rest of Asia Pacific |
AX | Aland Islands | Other |
AL | Albania | Rest of Central & Eastern Europe |
DZ | Algeria | Rest of Africa |
AS | American Samoa | Other |
AD | Andorra | Other |
AO | Angola | Rest of Africa |
AI | Anguilla | Other |
AQ | Antarctica | Other |
AG | Antigua and Barbuda | Other |
AR | Argentina | Argentina |
AM | Armenia | Rest of Central & Eastern Europe |
AW | Aruba | Other |
AC | Ascension Island | Other |
AU | Australia | Rest of Asia Pacific |
AT | Austria | Rest of Western Europe |
AZ | Azerbaijan | Rest of Central & Eastern Europe |
BS | Bahamas | Other |
BH | Bahrain | Rest of Middle East |
BD | Bangladesh | Rest of Asia Pacific |
BB | Barbados | Other |
BY | Belarus | Rest of Central & Eastern Europe |
BE | Belgium | Rest of Western Europe |
BZ | Belize | Other |
BJ | Benin | Rest of Africa |
BM | Bermuda | Other |
BT | Bhutan | Other |
BO | Bolivia | Rest of Latin America |
BQ | Bonaire | Other |
BA | Bosnia and Herzegovina | Other |
BW | Botswana | Rest of Africa |
BV | Bouvet Island | Other |
BR | Brazil | Brazil |
IO | British Indian Ocean Territory | Other |
VG | British Virgin Islands | Other |
BN | Brunei Darussalam | Other |
BG | Bulgaria | Rest of Central & Eastern Europe |
BF | BurkinaFaso | Rest of Africa |
BI | Burundi | Rest of Africa |
KH | Cambodia | Rest of Asia Pacific |
CM | Cameroon | Rest of Africa |
CA | Canada | North America |
CV | Cape Verde | Other |
KY | Cayman Islands | Other |
CF | Central African Republic | Other |
TD | Chad | Rest of Africa |
CL | Chile | Chile |
CN | China | Rest of Asia Pacific |
CX | Christmas Island | Other |
CC | Cocos(Keeling) Islands | Other |
CO | Colombia | Colombia |
KM | Comoros | Other |
CK | Cook Islands | Other |
CR | Costa Rica | Rest of Latin America |
CI | Cote d'Ivoire | Rest of Africa |
HR | Croatia | Rest of Central & Eastern Europe |
CW | Curacao | Other |
CY | Cyprus | Other |
CZ | Czech Republic | Rest of Central & Eastern Europe |
CD | Democratic Republic of the Congo | Rest of Africa |
DK | Denmark | Rest of Western Europe |
DJ | Djibouti | Other |
DM | Dominica | Other |
DO | Dominican Republic | Rest of Latin America |
EC | Ecuador | Rest of Latin America |
EG | Egypt | Egypt |
SV | El Salvador | Rest of Latin America |
GQ | Equatorial Guinea | Other |
ER | Eritrea | Rest of Africa |
EE | Estonia | Other |
ET | Ethiopia | Rest of Africa |
SZ | Eswatini | Rest of Africa |
FK | Falkland Islands | Other |
FO | Faroe Islands | Other |
FJ | Fiji | Other |
FI | Finland | Rest of Western Europe |
FR | France | France |
GF | French Guiana | Other |
PF | French Polynesia | Other |
TF | French Southern Territories | Other |
GA | Gabon | Rest of Africa |
GM | Gambia | Rest of Africa |
GE | Georgia | Rest of Central & Eastern Europe |
DE | Germany | Germany |
GH | Ghana | Rest of Africa |
GI | Gibraltar | Other |
GR | Greece | Rest of Central & Eastern Europe |
GL | Greenland | Other |
GD | Grenada | Other |
GP | Guadeloupe | Other |
GU | Guam | Other |
GT | Guatemala | Rest of Latin America |
GG | Guernsey | Other |
GN | Guinea | Other |
GW | Guinea-Bissau | Rest of Africa |
GY | Guyana | Other |
HT | Haiti | Rest of Latin America |
HM | Heard and McDonald Islands | Other |
HN | Honduras | Rest of Latin America |
HK | Hong Kong | Rest of Asia Pacific |
HU | Hungary | Rest of Central & Eastern Europe |
IS | Iceland | Other |
IN | India | India |
ID | Indonesia | Indonesia |
IQ | Iraq | Rest of Middle East |
IE | Ireland | Rest of Western Europe |
IM | Isle of Man | Other |
IL | Israel | Israel |
IT | Italy | Italy |
JM | Jamaica | Rest of Latin America |
JP | Japan | Rest of Asia Pacific |
JE | Jersey | Other |
JO | Jordan | Rest of Middle East |
KZ | Kazakhstan | Other |
KE | Kenya | Rest of Africa |
KI | Kiribati | Other |
XK | Kosovo | Other |
KW | Kuwait | Rest of Middle East |
KG | Kyrgyzstan | Other |
LA | Lao PDR | Rest of Asia Pacific |
LV | Latvia | Rest of Central & Eastern Europe |
LB | Lebanon | Rest of Middle East |
LS | Lesotho | Rest of Africa |
LR | Liberia | Rest of Africa |
LY | Libya | Rest of Africa |
LI | Liechtenstein | Other |
LT | Lithuania | Rest of Central & Eastern Europe |
LU | Luxembourg | Other |
MO | Macao | Other |
MK | Macedonia | Rest of Central & Eastern Europe |
MG | Madagascar | Rest of Africa |
MW | Malawi | Rest of Africa |
MY | Malaysia | Malaysia |
MV | Maldives | Other |
ML | Mali | Rest of Africa |
MT | Malta | Other |
MH | Marshall Islands | Other |
MQ | Martinique | Other |
MR | Mauritania | Rest of Africa |
MU | Mauritius | Other |
YT | Mayotte | Other |
MX | Mexico | Mexico |
FM | Micronesia | Other |
MD | Moldova | Rest of Central & Eastern Europe |
MC | Monaco | Other |
MN | Mongolia | Rest of Asia Pacific |
ME | Montenegro | Other |
MS | Montserrat | Other |
MA | Morocco | Rest of Africa |
MZ | Mozambique | Rest of Africa |
MM | Myanmar | Other |
NA | Namibia | Rest of Africa |
NR | Nauru | Other |
NP | Nepal | Rest of Asia Pacific |
NL | Netherlands | Netherlands |
NC | New Caledonia | Other |
NZ | New Zealand | Rest of Asia Pacific |
NI | Nicaragua | Rest of Latin America |
NE | Niger | Rest of Africa |
NG | Nigeria | Nigeria |
NU | Niue | Other |
NF | Norfolk Island | Other |
MP | Northern Mariana Islands | Other |
NO | Norway | Rest of Western Europe |
OM | Oman | Rest of Middle East |
PK | Pakistan | Pakistan |
PW | Palau | Other |
PS | Palestinian Territory | Other |
PA | Panama | Rest of Latin America |
PG | Papua New Guinea | Rest of Asia Pacific |
PY | Paraguay | Rest of Latin America |
PE | Peru | Peru |
PH | Philippines | Rest of Asia Pacific |
PN | Pitcairn | Other |
PL | Poland | Rest of Central & Eastern Europe |
PT | Portugal | Rest of Western Europe |
PR | Puerto Rico | Rest of Latin America |
QA | Qatar | Rest of Middle East |
CG | Republic of Congo | Other |
RE | Reunion | Other |
RO | Romania | Rest of Central & Eastern Europe |
RU | Russian Federation | Russia |
RW | Rwanda | Rest of Africa |
SH | Saint Helena | Other |
KN | Saint Kitts and Nevis | Other |
LC | Saint Lucia | Other |
PM | Saint Pierre and Miquelon | Other |
VC | Saint Vincent and Grenadines | Other |
BL | Saint-Barthelemy | Other |
MF | Saint-Martin | Other |
WS | Samoa | Other |
SM | San Marino | Other |
ST | Sao Tome and Principe | Other |
SA | Saudi Arabia | Saudi Arabia |
SN | Senegal | Rest of Africa |
RS | Serbia | Rest of Central & Eastern Europe |
SC | Seychelles | Other |
SL | Sierra Leone | Rest of Africa |
SG | Singapore | Rest of Asia Pacific |
SX | Sint Maarten | Other |
SK | Slovakia | Rest of Central & Eastern Europe |
SI | Slovenia | Rest of Central & Eastern Europe |
SB | Solomon Islands | Other |
SO | Somalia | Rest of Africa |
ZA | South Africa | South Africa |
GS | South Georgia and the South Sandwich Islands | Other |
KR | South Korea | Other |
SS | South Sudan | Rest of Africa |
ES | Spain | Spain |
LK | Sri Lanka | Rest of Asia Pacific |
SR | Suriname | Other |
SJ | Svalbard and Jan Mayen Islands | Other |
SE | Sweden | Rest of Western Europe |
CH | Switzerland | Rest of Western Europe |
TW | Taiwan | Rest of Asia Pacific |
TJ | Tajikistan | Rest of Asia Pacific |
TZ | Tanzania | Rest of Africa |
TH | Thailand | Rest of Asia Pacific |
TL | Timor-Leste | Other |
TG | Togo | Rest of Africa |
TK | Tokelau | Other |
TO | Tonga | Other |
TT | Trinidad and Tobago | Other |
TA | Tristan da Cunha | Other |
TN | Tunisia | Rest of Africa |
TR | Turkey | Turkey |
TM | Turkmenistan | Rest of Asia Pacific |
TC | Turks and Caicos Islands | Other |
TV | Tuvalu | Other |
UG | Uganda | Rest of Africa |
UA | Ukraine | Rest of Central & Eastern Europe |
AE | United Arab Emirates | United Arab Emirates |
GB | United Kingdom | United Kingdom |
US | United States | North America |
UY | Uruguay | Rest of Latin America |
UM | US Minor Outlying Islands | Other |
UZ | Uzbekistan | Rest of Asia Pacific |
VU | Vanuatu | Other |
VA | Vatican City State | Other |
VE | Venezuela | Rest of Latin America |
VN | Vietnam | Rest of Asia Pacific |
VI | Virgin Islands | Other |
WF | Wallis and Futuna Islands | Other |
EH | Western Sahara | Other |
YE | Yemen | Rest of Middle East |
ZM | Zambia | Rest of Africa |
ZW | Zimbabwe | Other |