

# Understanding billing and usage reports for AWS End User Messaging Social
<a name="billing"></a>

You are billed on a per message basis when you use AWS End User Messaging Social. This topic explains the different types of `MetaTemplateMessageFee` and AWS `MessageFee` charges that you can incur per message while using End User Messaging Social.

The `MetaTemplateMessageFees` are set by Meta and subject to change by Meta. AWS will make reasonable efforts to notify you whenever Meta increases the `MetaTemplateMessageFees`.

Effective February 1, 2026, AWS will charge the `MetaTemplateMessageFees` using the rates in Meta's INR rate card, including for volume-tiered pricing. AWS will charge the `MetaTemplateMessageFees` in USD by applying the INR to USD exchange rate as of February 1, 2026. On the first day of each quarter, AWS may update the USD price it charges for the `MetaTemplateMessageFees` to reflect changes to the INR to USD exchange rate. 

## Charged per message
<a name="charged-per-message"></a>

The AWS End User Messaging Social channel generates a usage type that contains five fields in the following format:

```
Region code–MessagingType–ISO–FeeDescription–FeeType
```

There are two possible billing items for each WhatsApp message: the `MetaTemplateMessageFee` charged by Meta, and the `MessageFee` charged by AWS.

When you send a template message, you are billed for one WhatsApp `MetaTemplateMessageFee` and one AWS `MessageFee`. The following table provides the descriptions and possible values for the fields in the usage type. For more information about AWS End User Messaging Social pricing, see [WhatsApp](https://aws.amazon.com/end-user-messaging/pricing/) in AWS End User Messaging Pricing. 


****  

| Field | Description | Possible values | 
| --- | --- | --- | 
| Region code | The AWS Region prefix that indicates where the WhatsApp message was sent or received from. |  [\[See the AWS documentation website for more details\]](http://docs.aws.amazon.com/social-messaging/latest/userguide/billing.html)  | 
| MessagingType | Identifies the message type that the charges are for. | WhatsApp | 
| ISO | The two–digit ISO country code that the message was sent to. | See [supported countries](charged-per-conversation.md#supported-iso-codes) for possible values. | 
| FeeDescription |  Describes the fee.  |  [\[See the AWS documentation website for more details\]](http://docs.aws.amazon.com/social-messaging/latest/userguide/billing.html)  | 
| Meta FeeType |  This field displays the `MetaTemplateMessageFee` fee type for the message.  |  [\[See the AWS documentation website for more details\]](http://docs.aws.amazon.com/social-messaging/latest/userguide/billing.html) [\[See the AWS documentation website for more details\]](http://docs.aws.amazon.com/social-messaging/latest/userguide/billing.html) Volume-tiered pricing is applicable on `Authentication`, `Authentication-International`, and `Utility` message types. For information about volume-tiered pricing, see [Volume-tiered pricing](#billing-volume-tiered-pricing).  | 
| AWS FeeType |  This field displays the AWS `MessageFee` type for the message.  |  [\[See the AWS documentation website for more details\]](http://docs.aws.amazon.com/social-messaging/latest/userguide/billing.html) [\[See the AWS documentation website for more details\]](http://docs.aws.amazon.com/social-messaging/latest/userguide/billing.html)  | 

**Note**  
1The `MetaTemplateMessageFees` are set by Meta and subject to change by Meta. AWS will make reasonable efforts to notify you whenever Meta increases the `MetaTemplateMessageFees`.

When you send a template message, you are billed for one `MetaTemplateMessageFee` and one AWS `MessageFee`. When you send free form text messages, or receive inbound messages, you are billed for one `MessageFee`. 

For example, if you send a marketing template message to a customer, you are billed for one `MetaTemplateMessageFee` and one `MessageFee`.

### Example billing SKU names
<a name="billing-sku-examples"></a>

The following are examples of actual billing SKU names. These examples show AWS MessageFee FeeTypes for messages sent or received from the `APS3` region code (ap-south-1, Asia Pacific (Mumbai)), and sent to the ISO code `IN` (India).

```
APS3-WhatsApp-IN-MessageFee-Authentication
APS3-WhatsApp-IN-MessageFee-Service
APS3-WhatsApp-IN-MessageFee-Authentication_International
APS3-WhatsApp-IN-MessageFee-Marketing
APS3-WhatsApp-IN-MessageFee-Inbound
APS3-WhatsApp-IN-MessageFee-Utility
APS3-WhatsApp-IN-MessageFee-Standard
```

### When does the Authentication-International FeeType apply
<a name="billing-authentication-international-per-message"></a>

For a list of countries with an `Authentication-International` FeeType, see [WhatsApp](https://aws.amazon.com/end-user-messaging/pricing/#WhatsApp) in AWS End User Messaging Pricing.

If you send an `Authentication` message to a WhatsApp user whose country calling code has an `Authentication-International` FeeType, you will be billed that country's `Authentication-International` rate if:

1. Your business opens more than 750K messages in a moving 30-day period across all of your WhatsApp Business Accounts with WhatsApp users whose country calling codes are for a country that has an `Authentication-International` rate. For more information, see [Eligibility](https://developers.facebook.com/docs/whatsapp/pricing/authentication-international-rates#eligibility) in the *WhatsApp Business Platform Developer Guide*. 
**Important**  
If Meta determines that your business is eligible for `Authentication-International` then they will attempt to send you an email notification with applicable countries and moving 30-day period start times.

1. Your business is based in another country. For more information on managing your business's location, see [Primary business location](https://developers.facebook.com/docs/whatsapp/pricing/authentication-international-rates#primary-business-location) in the *WhatsApp Business Platform Developer Guide*.

1. The message was sent on or after your start time of the 30-day period for that country.

### Example 1: Sending a Marketing template message
<a name="billing-example1-per-message"></a>

For example, if you send a marketing template message to a customer, you are billed for one WhatsApp `MetaTemplateMessageFee` and one AWS `MessageFee`.

```
Marketing Template Message 1: APS1-WhatsApp-CA-MetaTemplateMessageFee-Marketing
Marketing Template Message 1: APS1-WhatsApp-CA-MessageFee-Marketing
```

### Example 2: Opening a service conversation
<a name="billing-example2-per-message"></a>

A service conversation is created when a business responds to a user's inbound message within 24 hours of receiving the user-initiated message. In this scenario, you are billed one `MetaTemplateMessageFee-Service_Regular` fee and an AWS `MessageFee-Service` for each outbound message, and billed one `MessageFee-Inbound` for each user-initiated message. For example, if a user initiated the first message, the business responded, and the user responded back, the charges for the three messages would be the following:

```
User Initiated Message 1: APS1-WhatsApp-CA-MessageFee-Inbound
Business Initiated Message 2: APS1-WhatsApp-CA-MetaTemplateMessageFee-Service_Regular 
Business Initiated Message 2: APS1-WhatsApp-CA-MessageFee-Service
User Initiated Message 3: APS1-WhatsApp-CA-MessageFee-Inbound
```

### Volume-tiered pricing
<a name="billing-volume-tiered-pricing"></a>

AWS End User Messaging Social uses Meta's volume tiered pricing for WhatsApp template messages. When your monthly volume crosses tier thresholds, you benefit from lower per-message rates for Meta message fees for the remainder of that billing period. Currently, volume tiers apply to authentication, authentication-international and utility template messages by country, and do not apply to marketing template messages. The volume-tiered prices, tier thresholds, and discounts are set by Meta, and subject to change by Meta. AWS will make reasonable efforts to notify you of changes to volume tiers.

Key pricing considerations include the following:
+ Only template messages count toward volume calculations—non-template messages sent within customer service windows are always free.
+ Tiers vary by country and message type (authentication versus utility), and reset monthly.
+ Multiple WABAs in your account are aggregated together for tier determination.
+ Mid-month tier changes apply discounted rates only to subsequent messages.

Volume tiers on ongoing monthly usage are determined solely by Meta. AWS applies the volume tiers to ongoing usage as and when Meta informs us of tier changes. For more information about tier thresholds and current rates, see [Meta's WhatsApp Business Platform pricing documentation](https://developers.facebook.com/docs/whatsapp/pricing/).

The following SKU examples show the volume-tiered pricing for `Authentication`, `Authentication-International`, and `Utility` message types.

The following are examples of actual billing SKU names. These examples show `Meta FeeType` for messages sent or received from the `APS3` Region code (ap-south-1, Asia Pacific (Mumbai) Region), and sent to the ISO code IN (India).

```
APS3-WhatsApp-IN-MetaTemplateMessageFee-Authentication_Regular
APS3-WhatsApp-IN-MetaTemplateMessageFee-Authentication_Regular_TIER_1
APS3-WhatsApp-IN-MetaTemplateMessageFee-Authentication_Regular_TIER_2
APS3-WhatsApp-IN-MetaTemplateMessageFee-Authentication_Regular_TIER_3
APS3-WhatsApp-IN-MetaTemplateMessageFee-Authentication_Regular_TIER_4
APS3-WhatsApp-IN-MetaTemplateMessageFee-Authentication_Regular_TIER_5
APS3-WhatsApp-IN-MetaTemplateMessageFee-Authentication_International_Regular
APS3-WhatsApp-IN-MetaTemplateMessageFee-Authentication_International_Regular_TIER_1
APS3-WhatsApp-IN-MetaTemplateMessageFee-Authentication_International_Regular_TIER_2
APS3-WhatsApp-IN-MetaTemplateMessageFee-Authentication_International_Regular_TIER_3
APS3-WhatsApp-IN-MetaTemplateMessageFee-Authentication_International_Regular_TIER_4
APS3-WhatsApp-IN-MetaTemplateMessageFee-Authentication_International_Regular_TIER_5
APS3-WhatsApp-IN-MetaTemplateMessageFee-Utility_Regular
APS3-WhatsApp-IN-MetaTemplateMessageFee-Utility_Regular_TIER_1
APS3-WhatsApp-IN-MetaTemplateMessageFee-Utility_Regular_TIER_2
APS3-WhatsApp-IN-MetaTemplateMessageFee-Utility_Regular_TIER_3
APS3-WhatsApp-IN-MetaTemplateMessageFee-Utility_Regular_TIER_4
APS3-WhatsApp-IN-MetaTemplateMessageFee-Utility_Regular_TIER_5
```

### AWS End User Messaging Social billing ISO codes and MetaTemplateMessageFee mapping
<a name="billing-iso-per-message"></a>


**Supported countries**  

| Two-digit ISO country code | Country name | WhatsApp conversation billing region | 
| --- | --- | --- | 
| AF | Afghanistan | Rest of Asia Pacific | 
| AX | Aland Islands | Other | 
| AL | Albania | Rest of Central & Eastern Europe | 
| DZ | Algeria | Rest of Africa | 
| AS | American Samoa | Other | 
| AD | Andorra | Other | 
| AO | Angola | Rest of Africa | 
| AI | Anguilla | Other | 
| AQ | Antarctica | Other | 
| AG | Antigua and Barbuda | Other | 
| AR | Argentina | Argentina | 
| AM | Armenia | Rest of Central & Eastern Europe | 
| AW | Aruba | Other | 
| AC | Ascension Island | Other | 
| AU | Australia | Rest of Asia Pacific | 
| AT | Austria | Rest of Western Europe | 
| AZ | Azerbaijan | Rest of Central & Eastern Europe | 
| BS | Bahamas | Other | 
| BH | Bahrain | Rest of Middle East | 
| BD | Bangladesh | Rest of Asia Pacific | 
| BB | Barbados | Other | 
| BY | Belarus | Rest of Central & Eastern Europe | 
| BE | Belgium | Rest of Western Europe | 
| BZ | Belize | Other | 
| BJ | Benin | Rest of Africa | 
| BM | Bermuda | Other | 
| BT | Bhutan | Other | 
| BO | Bolivia | Rest of Latin America | 
| BQ | Bonaire | Other | 
| BA | Bosnia and Herzegovina | Other | 
| BW | Botswana | Rest of Africa | 
| BV | Bouvet Island | Other | 
| BR | Brazil | Brazil | 
| IO | British Indian Ocean Territory | Other | 
| VG | British Virgin Islands | Other | 
| BN | Brunei Darussalam | Other | 
| BG | Bulgaria | Rest of Central & Eastern Europe | 
| BF | BurkinaFaso | Rest of Africa | 
| BI | Burundi | Rest of Africa | 
| KH | Cambodia | Rest of Asia Pacific | 
| CM | Cameroon | Rest of Africa | 
| CA | Canada | North America | 
| CV | Cape Verde | Other | 
| KY | Cayman Islands | Other | 
| CF | Central African Republic | Other | 
| TD | Chad | Rest of Africa | 
| CL | Chile | Chile | 
| CN | China | Rest of Asia Pacific | 
| CX | Christmas Island | Other | 
| CC | Cocos(Keeling) Islands | Other | 
| CO | Colombia | Colombia | 
| KM | Comoros | Other | 
| CK | Cook Islands | Other | 
| CR | Costa Rica | Rest of Latin America | 
| CI | Cote d'Ivoire | Rest of Africa | 
| HR | Croatia | Rest of Central & Eastern Europe | 
| CW | Curacao | Other | 
| CY | Cyprus | Other | 
| CZ | Czech Republic | Rest of Central & Eastern Europe | 
| CD | Democratic Republic of the Congo | Rest of Africa | 
| DK | Denmark | Rest of Western Europe | 
| DJ | Djibouti | Other | 
| DM | Dominica | Other | 
| DO | Dominican Republic | Rest of Latin America | 
| EC | Ecuador | Rest of Latin America | 
| EG | Egypt | Egypt | 
| SV | El Salvador | Rest of Latin America | 
| GQ | Equatorial Guinea | Other | 
| ER | Eritrea | Rest of Africa | 
| EE | Estonia | Other | 
| ET | Ethiopia | Rest of Africa | 
| SZ | Eswatini | Rest of Africa | 
| FK | Falkland Islands | Other | 
| FO | Faroe Islands | Other | 
| FJ | Fiji | Other | 
| FI | Finland | Rest of Western Europe | 
| FR | France | France | 
| GF | French Guiana | Other | 
| PF | French Polynesia | Other | 
| TF | French Southern Territories | Other | 
| GA | Gabon | Rest of Africa | 
| GM | Gambia | Rest of Africa | 
| GE | Georgia | Rest of Central & Eastern Europe | 
| DE | Germany | Germany | 
| GH | Ghana | Rest of Africa | 
| GI | Gibraltar | Other | 
| GR | Greece | Rest of Central & Eastern Europe | 
| GL | Greenland | Other | 
| GD | Grenada | Other | 
| GP | Guadeloupe | Other | 
| GU | Guam | Other | 
| GT | Guatemala | Rest of Latin America | 
| GG | Guernsey | Other | 
| GN | Guinea | Other | 
| GW | Guinea-Bissau | Rest of Africa | 
| GY | Guyana | Other | 
| HT | Haiti | Rest of Latin America | 
| HM | Heard and McDonald Islands | Other | 
| HN | Honduras | Rest of Latin America | 
| HK | Hong Kong | Rest of Asia Pacific | 
| HU | Hungary | Rest of Central & Eastern Europe | 
| IS | Iceland | Other | 
| IN | India | India | 
| ID | Indonesia | Indonesia | 
| IQ | Iraq | Rest of Middle East | 
| IE | Ireland | Rest of Western Europe | 
| IM | Isle of Man | Other | 
| IL | Israel | Israel | 
| IT | Italy | Italy | 
| JM | Jamaica | Rest of Latin America | 
| JP | Japan | Rest of Asia Pacific | 
| JE | Jersey | Other | 
| JO | Jordan | Rest of Middle East | 
| KZ | Kazakhstan | Other | 
| KE | Kenya | Rest of Africa | 
| KI | Kiribati | Other | 
| XK | Kosovo | Other | 
| KW | Kuwait | Rest of Middle East | 
| KG | Kyrgyzstan | Other | 
| LA | Lao PDR | Rest of Asia Pacific | 
| LV | Latvia | Rest of Central & Eastern Europe | 
| LB | Lebanon | Rest of Middle East | 
| LS | Lesotho | Rest of Africa | 
| LR | Liberia | Rest of Africa | 
| LY | Libya | Rest of Africa | 
| LI | Liechtenstein | Other | 
| LT | Lithuania | Rest of Central & Eastern Europe | 
| LU | Luxembourg | Other | 
| MO | Macao | Other | 
| MK | Macedonia | Rest of Central & Eastern Europe | 
| MG | Madagascar | Rest of Africa | 
| MW | Malawi | Rest of Africa | 
| MY | Malaysia | Malaysia | 
| MV | Maldives | Other | 
| ML | Mali | Rest of Africa | 
| MT | Malta | Other | 
| MH | Marshall Islands | Other | 
| MQ | Martinique | Other | 
| MR | Mauritania | Rest of Africa | 
| MU | Mauritius | Other | 
| YT | Mayotte | Other | 
| MX | Mexico | Mexico | 
| FM | Micronesia | Other | 
| MD | Moldova | Rest of Central & Eastern Europe | 
| MC | Monaco | Other | 
| MN | Mongolia | Rest of Asia Pacific | 
| ME | Montenegro | Other | 
| MS | Montserrat | Other | 
| MA | Morocco | Rest of Africa | 
| MZ | Mozambique | Rest of Africa | 
| MM | Myanmar | Other | 
| NA | Namibia | Rest of Africa | 
| NR | Nauru | Other | 
| NP | Nepal | Rest of Asia Pacific | 
| NL | Netherlands | Netherlands | 
| NC | New Caledonia | Other | 
| NZ | New Zealand | Rest of Asia Pacific | 
| NI | Nicaragua | Rest of Latin America | 
| NE | Niger | Rest of Africa | 
| NG | Nigeria | Nigeria | 
| NU | Niue | Other | 
| NF | Norfolk Island | Other | 
| MP | Northern Mariana Islands | Other | 
| NO | Norway | Rest of Western Europe | 
| OM | Oman | Rest of Middle East | 
| PK | Pakistan | Pakistan | 
| PW | Palau | Other | 
| PS | Palestinian Territory | Other | 
| PA | Panama | Rest of Latin America | 
| PG | Papua New Guinea | Rest of Asia Pacific | 
| PY | Paraguay | Rest of Latin America | 
| PE | Peru | Peru | 
| PH | Philippines | Rest of Asia Pacific | 
| PN | Pitcairn | Other | 
| PL | Poland | Rest of Central & Eastern Europe | 
| PT | Portugal | Rest of Western Europe | 
| PR | Puerto Rico | Rest of Latin America | 
| QA | Qatar | Rest of Middle East | 
| CG | Republic of Congo | Other | 
| RE | Reunion | Other | 
| RO | Romania | Rest of Central & Eastern Europe | 
| RU | Russian Federation | Russia | 
| RW | Rwanda | Rest of Africa | 
| SH | Saint Helena | Other | 
| KN | Saint Kitts and Nevis | Other | 
| LC | Saint Lucia | Other | 
| PM | Saint Pierre and Miquelon | Other | 
| VC | Saint Vincent and Grenadines | Other | 
| BL | Saint-Barthelemy | Other | 
| MF | Saint-Martin | Other | 
| WS | Samoa | Other | 
| SM | San Marino | Other | 
| ST | Sao Tome and Principe | Other | 
| SA | Saudi Arabia | Saudi Arabia | 
| SN | Senegal | Rest of Africa | 
| RS | Serbia | Rest of Central & Eastern Europe | 
| SC | Seychelles | Other | 
| SL | Sierra Leone | Rest of Africa | 
| SG | Singapore | Rest of Asia Pacific | 
| SX | Sint Maarten | Other | 
| SK | Slovakia | Rest of Central & Eastern Europe | 
| SI | Slovenia | Rest of Central & Eastern Europe | 
| SB | Solomon Islands | Other | 
| SO | Somalia | Rest of Africa | 
| ZA | South Africa | South Africa | 
| GS | South Georgia and the South Sandwich Islands | Other | 
| KR | South Korea | Other | 
| SS | South Sudan | Rest of Africa | 
| ES | Spain | Spain | 
| LK | Sri Lanka | Rest of Asia Pacific | 
| SR | Suriname | Other | 
| SJ | Svalbard and Jan Mayen Islands | Other | 
| SE | Sweden | Rest of Western Europe | 
| CH | Switzerland | Rest of Western Europe | 
| TW | Taiwan | Rest of Asia Pacific | 
| TJ | Tajikistan | Rest of Asia Pacific | 
| TZ | Tanzania | Rest of Africa | 
| TH | Thailand | Rest of Asia Pacific | 
| TL | Timor-Leste | Other | 
| TG | Togo | Rest of Africa | 
| TK | Tokelau | Other | 
| TO | Tonga | Other | 
| TT | Trinidad and Tobago | Other | 
| TA | Tristan da Cunha | Other | 
| TN | Tunisia | Rest of Africa | 
| TR | Turkey | Turkey | 
| TM | Turkmenistan | Rest of Asia Pacific | 
| TC | Turks and Caicos Islands | Other | 
| TV | Tuvalu | Other | 
| UG | Uganda | Rest of Africa | 
| UA | Ukraine | Rest of Central & Eastern Europe | 
| AE | United Arab Emirates | United Arab Emirates | 
| GB | United Kingdom | United Kingdom | 
| US | United States | North America | 
| UY | Uruguay | Rest of Latin America | 
| UM | US Minor Outlying Islands | Other | 
| UZ | Uzbekistan | Rest of Asia Pacific | 
| VU | Vanuatu | Other | 
| VA | Vatican City State | Other | 
| VE | Venezuela | Rest of Latin America | 
| VN | Vietnam | Rest of Asia Pacific | 
| VI | Virgin Islands | Other | 
| WF | Wallis and Futuna Islands | Other | 
| EH | Western Sahara | Other | 
| YE | Yemen | Rest of Middle East | 
| ZM | Zambia | Rest of Africa | 
| ZW | Zimbabwe | Other | 

# Charged per conversation (Deprecated)
<a name="charged-per-conversation"></a>

**Note**  
The Charged per conversation billing categories are deprecated as of July 1, 2025 and are no longer in use. This documentation 

The AWS End User Messaging Social channel generates a usage type that contains five fields in the following format: `Region code–MessagingType–ISO–FeeDescription–FeeType`. There are two possible billing items for each WhatsApp conversation the WhatsApp `ConversationFee`, and the AWS per `MessageFee`. 

**Note**  
Starting on July 1 2025, AWS End User Messaging Social, charges per message instead of per conversation for WhatsApp messages, inline with Meta’s change. This means that you are charged a `MetaTemplateMessageFee` instead of `ConversationFee` for the Meta fee, in addition to the AWS `MessageFee`. These changes are included in your monthly bills, starting from the bill for July 2025 that you receive in August 2025. For information about billing and usage reports when you are charged per message, see [Charged per message](billing.md#charged-per-message).

When you initiate a conversation by sending a template message, you are billed for one WhatsApp `ConversationFee` and one AWS per `MessageFee`. This opens a 24-hour window where each message that you send or receive from the same customer is billed as an AWS per `MessageFee`.

The WhatsApp Conversation type and pricing detail can be found at [Conversation-Based Pricing](https://developers.facebook.com/docs/whatsapp/pricing) in the *WhatsApp Business Platform Developer Guide*.

The following table displays the possible values and descriptions for the fields in the usage type. For more information about AWS End User Messaging Social pricing, see [WhatsApp](https://aws.amazon.com/end-user-messaging/pricing/) in AWS End User Messaging Pricing. 


****  

| Field | Options | Description | 
| --- | --- | --- | 
| Region code |  [\[See the AWS documentation website for more details\]](http://docs.aws.amazon.com/social-messaging/latest/userguide/charged-per-conversation.html)  | The AWS Region prefix that indicates where the WhatsApp message was sent or received from. | 
| MessagingType | WhatsApp | This field identifies the message type being sent. | 
| ISO | See [supported countries](#supported-iso-codes) | The two–digit ISO country code that the message was sent to. | 
| FeeDescription |  `ConversationFee`, `MessageFee`  |  This field specifies either the WhatsApp `ConversationFee` or the AWS per `MessageFee`.  | 
| FeeType |  `Authentication`, `Authentication-International`, `Marketing`, `Service`, `Utility`, `Standard`  |  This field displays the type of conversation type was used, or specifies standard for the per message fee [\[See the AWS documentation website for more details\]](http://docs.aws.amazon.com/social-messaging/latest/userguide/charged-per-conversation.html) [\[See the AWS documentation website for more details\]](http://docs.aws.amazon.com/social-messaging/latest/userguide/charged-per-conversation.html) [\[See the AWS documentation website for more details\]](http://docs.aws.amazon.com/social-messaging/latest/userguide/charged-per-conversation.html)  | 

When you initiate a conversation by sending a template message, you are billed for one `ConversationFee` and one `MessageFee`. This opens a 24-hour window where each template message that you send to the same customer is billed as an individual `MessageFee`. During the 24-hour window, the template messages must be the same type or a new conversation is started.

For example, if you send a marketing template message to a customer you are billed for the `ConversationFee` and `MessageFee`.

```
Marketing Template Message 1: APS1-WhatsApp-CA-ConversationFee-Marketing
Marketing Template Message 1: APS1-WhatsApp-CA-MessageFee-Standard
Marketing Template Message 2: APS1-WhatsApp-CA-MessageFee-Standard
```

If the customer sends you a message and you respond, then you are billed for opening a new `Service` conversation and message.

```
Service Message 1: APS1-WhatsApp-CA-ConversationFee-Service
Service Message 1: APS1-WhatsApp-CA-MessageFee-Standard
Service Message 2: APS1-WhatsApp-CA-MessageFee-Standard
Service Message 3: APS1-WhatsApp-CA-MessageFee-Standard
```

### When does the Authentication-International FeeType apply
<a name="billing-authentication-international"></a>

For a list of countries with an `Authentication-International` FeeType, see [WhatsApp](https://aws.amazon.com/end-user-messaging/pricing/#WhatsApp) in AWS End User Messaging Pricing.

If you open an `Authentication` conversation with a WhatsApp user whose country calling code has an `Authentication-International` FeeType, you will be billed that country's `Authentication-International` rate if:

1. Your business opens more than 750K conversations in a moving 30-day period across all of your WhatsApp Business Accounts with WhatsApp users whose country calling codes are for a country that has an `Authentication-International` rate. For more information, see [Eligibility](https://developers.facebook.com/docs/whatsapp/pricing/authentication-international-rates#eligibility) in the *WhatsApp Business Platform Developer Guide*. 
**Important**  
If Meta determines that your business is eligible for `Authentication-International` then they will attempt to send you an email notification with applicable countries and moving 30-day period start times.

1. Your business is based in another country. For more information on managing your business's location, see [Primary business location](https://developers.facebook.com/docs/whatsapp/pricing/authentication-international-rates#primary-business-location) in the *WhatsApp Business Platform Developer Guide*.

1. The conversation was opened on or after your start time for that country

### Example 1: Sending a Marketing template message
<a name="billing-example1"></a>

For example, if you send a marketing template message to a customer, you are billed for one WhatsApp `ConversationFee` and one AWS per `MessageFee`.

```
Marketing Template Message 1: APS1-WhatsApp-CA-ConversationFee-Marketing
Marketing Template Message 1: APS1-WhatsApp-CA-MessageFee-Standard
```

### Example 2: Opening a Service conversation
<a name="billing-example2"></a>

A service conversation fee applies when a business responds to a user's inbound message that falls outside of any active 24-hour conversation window initiated by the business. In this scenario, you are billed one WhatsApp `ConversationFee` and an AWS `MessageFee` for each inbound and outbound message.

```
Service Message 1: APS1-WhatsApp-CA-ConversationFee-Service
Service Message 1: APS1-WhatsApp-CA-MessageFee-Standard
Service Message 2: APS1-WhatsApp-CA-MessageFee-Standard
Service Message 3: APS1-WhatsApp-CA-MessageFee-Standard
```

### AWS End User Messaging Social billing ISO codes and WhatsApp Conversation Fee mapping
<a name="billing-iso"></a>


**Supported countries**  

| Two-digit ISO country code | Country name | WhatsApp conversation billing region | 
| --- | --- | --- | 
| AF | Afghanistan | Rest of Asia Pacific | 
| AX | Aland Islands | Other | 
| AL | Albania | Rest of Central & Eastern Europe | 
| DZ | Algeria | Rest of Africa | 
| AS | American Samoa | Other | 
| AD | Andorra | Other | 
| AO | Angola | Rest of Africa | 
| AI | Anguilla | Other | 
| AQ | Antarctica | Other | 
| AG | Antigua and Barbuda | Other | 
| AR | Argentina | Argentina | 
| AM | Armenia | Rest of Central & Eastern Europe | 
| AW | Aruba | Other | 
| AC | Ascension Island | Other | 
| AU | Australia | Rest of Asia Pacific | 
| AT | Austria | Rest of Western Europe | 
| AZ | Azerbaijan | Rest of Central & Eastern Europe | 
| BS | Bahamas | Other | 
| BH | Bahrain | Rest of Middle East | 
| BD | Bangladesh | Rest of Asia Pacific | 
| BB | Barbados | Other | 
| BY | Belarus | Rest of Central & Eastern Europe | 
| BE | Belgium | Rest of Western Europe | 
| BZ | Belize | Other | 
| BJ | Benin | Rest of Africa | 
| BM | Bermuda | Other | 
| BT | Bhutan | Other | 
| BO | Bolivia | Rest of Latin America | 
| BQ | Bonaire | Other | 
| BA | Bosnia and Herzegovina | Other | 
| BW | Botswana | Rest of Africa | 
| BV | Bouvet Island | Other | 
| BR | Brazil | Brazil | 
| IO | British Indian Ocean Territory | Other | 
| VG | British Virgin Islands | Other | 
| BN | Brunei Darussalam | Other | 
| BG | Bulgaria | Rest of Central & Eastern Europe | 
| BF | BurkinaFaso | Rest of Africa | 
| BI | Burundi | Rest of Africa | 
| KH | Cambodia | Rest of Asia Pacific | 
| CM | Cameroon | Rest of Africa | 
| CA | Canada | North America | 
| CV | Cape Verde | Other | 
| KY | Cayman Islands | Other | 
| CF | Central African Republic | Other | 
| TD | Chad | Rest of Africa | 
| CL | Chile | Chile | 
| CN | China | Rest of Asia Pacific | 
| CX | Christmas Island | Other | 
| CC | Cocos(Keeling) Islands | Other | 
| CO | Colombia | Colombia | 
| KM | Comoros | Other | 
| CK | Cook Islands | Other | 
| CR | Costa Rica | Rest of Latin America | 
| CI | Cote d'Ivoire | Rest of Africa | 
| HR | Croatia | Rest of Central & Eastern Europe | 
| CW | Curacao | Other | 
| CY | Cyprus | Other | 
| CZ | Czech Republic | Rest of Central & Eastern Europe | 
| CD | Democratic Republic of the Congo | Rest of Africa | 
| DK | Denmark | Rest of Western Europe | 
| DJ | Djibouti | Other | 
| DM | Dominica | Other | 
| DO | Dominican Republic | Rest of Latin America | 
| EC | Ecuador | Rest of Latin America | 
| EG | Egypt | Egypt | 
| SV | El Salvador | Rest of Latin America | 
| GQ | Equatorial Guinea | Other | 
| ER | Eritrea | Rest of Africa | 
| EE | Estonia | Other | 
| ET | Ethiopia | Rest of Africa | 
| SZ | Eswatini | Rest of Africa | 
| FK | Falkland Islands | Other | 
| FO | Faroe Islands | Other | 
| FJ | Fiji | Other | 
| FI | Finland | Rest of Western Europe | 
| FR | France | France | 
| GF | French Guiana | Other | 
| PF | French Polynesia | Other | 
| TF | French Southern Territories | Other | 
| GA | Gabon | Rest of Africa | 
| GM | Gambia | Rest of Africa | 
| GE | Georgia | Rest of Central & Eastern Europe | 
| DE | Germany | Germany | 
| GH | Ghana | Rest of Africa | 
| GI | Gibraltar | Other | 
| GR | Greece | Rest of Central & Eastern Europe | 
| GL | Greenland | Other | 
| GD | Grenada | Other | 
| GP | Guadeloupe | Other | 
| GU | Guam | Other | 
| GT | Guatemala | Rest of Latin America | 
| GG | Guernsey | Other | 
| GN | Guinea | Other | 
| GW | Guinea-Bissau | Rest of Africa | 
| GY | Guyana | Other | 
| HT | Haiti | Rest of Latin America | 
| HM | Heard and McDonald Islands | Other | 
| HN | Honduras | Rest of Latin America | 
| HK | Hong Kong | Rest of Asia Pacific | 
| HU | Hungary | Rest of Central & Eastern Europe | 
| IS | Iceland | Other | 
| IN | India | India | 
| ID | Indonesia | Indonesia | 
| IQ | Iraq | Rest of Middle East | 
| IE | Ireland | Rest of Western Europe | 
| IM | Isle of Man | Other | 
| IL | Israel | Israel | 
| IT | Italy | Italy | 
| JM | Jamaica | Rest of Latin America | 
| JP | Japan | Rest of Asia Pacific | 
| JE | Jersey | Other | 
| JO | Jordan | Rest of Middle East | 
| KZ | Kazakhstan | Other | 
| KE | Kenya | Rest of Africa | 
| KI | Kiribati | Other | 
| XK | Kosovo | Other | 
| KW | Kuwait | Rest of Middle East | 
| KG | Kyrgyzstan | Other | 
| LA | Lao PDR | Rest of Asia Pacific | 
| LV | Latvia | Rest of Central & Eastern Europe | 
| LB | Lebanon | Rest of Middle East | 
| LS | Lesotho | Rest of Africa | 
| LR | Liberia | Rest of Africa | 
| LY | Libya | Rest of Africa | 
| LI | Liechtenstein | Other | 
| LT | Lithuania | Rest of Central & Eastern Europe | 
| LU | Luxembourg | Other | 
| MO | Macao | Other | 
| MK | Macedonia | Rest of Central & Eastern Europe | 
| MG | Madagascar | Rest of Africa | 
| MW | Malawi | Rest of Africa | 
| MY | Malaysia | Malaysia | 
| MV | Maldives | Other | 
| ML | Mali | Rest of Africa | 
| MT | Malta | Other | 
| MH | Marshall Islands | Other | 
| MQ | Martinique | Other | 
| MR | Mauritania | Rest of Africa | 
| MU | Mauritius | Other | 
| YT | Mayotte | Other | 
| MX | Mexico | Mexico | 
| FM | Micronesia | Other | 
| MD | Moldova | Rest of Central & Eastern Europe | 
| MC | Monaco | Other | 
| MN | Mongolia | Rest of Asia Pacific | 
| ME | Montenegro | Other | 
| MS | Montserrat | Other | 
| MA | Morocco | Rest of Africa | 
| MZ | Mozambique | Rest of Africa | 
| MM | Myanmar | Other | 
| NA | Namibia | Rest of Africa | 
| NR | Nauru | Other | 
| NP | Nepal | Rest of Asia Pacific | 
| NL | Netherlands | Netherlands | 
| NC | New Caledonia | Other | 
| NZ | New Zealand | Rest of Asia Pacific | 
| NI | Nicaragua | Rest of Latin America | 
| NE | Niger | Rest of Africa | 
| NG | Nigeria | Nigeria | 
| NU | Niue | Other | 
| NF | Norfolk Island | Other | 
| MP | Northern Mariana Islands | Other | 
| NO | Norway | Rest of Western Europe | 
| OM | Oman | Rest of Middle East | 
| PK | Pakistan | Pakistan | 
| PW | Palau | Other | 
| PS | Palestinian Territory | Other | 
| PA | Panama | Rest of Latin America | 
| PG | Papua New Guinea | Rest of Asia Pacific | 
| PY | Paraguay | Rest of Latin America | 
| PE | Peru | Peru | 
| PH | Philippines | Rest of Asia Pacific | 
| PN | Pitcairn | Other | 
| PL | Poland | Rest of Central & Eastern Europe | 
| PT | Portugal | Rest of Western Europe | 
| PR | Puerto Rico | Rest of Latin America | 
| QA | Qatar | Rest of Middle East | 
| CG | Republic of Congo | Other | 
| RE | Reunion | Other | 
| RO | Romania | Rest of Central & Eastern Europe | 
| RU | Russian Federation | Russia | 
| RW | Rwanda | Rest of Africa | 
| SH | Saint Helena | Other | 
| KN | Saint Kitts and Nevis | Other | 
| LC | Saint Lucia | Other | 
| PM | Saint Pierre and Miquelon | Other | 
| VC | Saint Vincent and Grenadines | Other | 
| BL | Saint-Barthelemy | Other | 
| MF | Saint-Martin | Other | 
| WS | Samoa | Other | 
| SM | San Marino | Other | 
| ST | Sao Tome and Principe | Other | 
| SA | Saudi Arabia | Saudi Arabia | 
| SN | Senegal | Rest of Africa | 
| RS | Serbia | Rest of Central & Eastern Europe | 
| SC | Seychelles | Other | 
| SL | Sierra Leone | Rest of Africa | 
| SG | Singapore | Rest of Asia Pacific | 
| SX | Sint Maarten | Other | 
| SK | Slovakia | Rest of Central & Eastern Europe | 
| SI | Slovenia | Rest of Central & Eastern Europe | 
| SB | Solomon Islands | Other | 
| SO | Somalia | Rest of Africa | 
| ZA | South Africa | South Africa | 
| GS | South Georgia and the South Sandwich Islands | Other | 
| KR | South Korea | Other | 
| SS | South Sudan | Rest of Africa | 
| ES | Spain | Spain | 
| LK | Sri Lanka | Rest of Asia Pacific | 
| SR | Suriname | Other | 
| SJ | Svalbard and Jan Mayen Islands | Other | 
| SE | Sweden | Rest of Western Europe | 
| CH | Switzerland | Rest of Western Europe | 
| TW | Taiwan | Rest of Asia Pacific | 
| TJ | Tajikistan | Rest of Asia Pacific | 
| TZ | Tanzania | Rest of Africa | 
| TH | Thailand | Rest of Asia Pacific | 
| TL | Timor-Leste | Other | 
| TG | Togo | Rest of Africa | 
| TK | Tokelau | Other | 
| TO | Tonga | Other | 
| TT | Trinidad and Tobago | Other | 
| TA | Tristan da Cunha | Other | 
| TN | Tunisia | Rest of Africa | 
| TR | Turkey | Turkey | 
| TM | Turkmenistan | Rest of Asia Pacific | 
| TC | Turks and Caicos Islands | Other | 
| TV | Tuvalu | Other | 
| UG | Uganda | Rest of Africa | 
| UA | Ukraine | Rest of Central & Eastern Europe | 
| AE | United Arab Emirates | United Arab Emirates | 
| GB | United Kingdom | United Kingdom | 
| US | United States | North America | 
| UY | Uruguay | Rest of Latin America | 
| UM | US Minor Outlying Islands | Other | 
| UZ | Uzbekistan | Rest of Asia Pacific | 
| VU | Vanuatu | Other | 
| VA | Vatican City State | Other | 
| VE | Venezuela | Rest of Latin America | 
| VN | Vietnam | Rest of Asia Pacific | 
| VI | Virgin Islands | Other | 
| WF | Wallis and Futuna Islands | Other | 
| EH | Western Sahara | Other | 
| YE | Yemen | Rest of Middle East | 
| ZM | Zambia | Rest of Africa | 
| ZW | Zimbabwe | Other | 