

# Singapore sender ID registration frequently asked questions
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Frequently asked questions about the Singapore sender ID number registration process with AWS End User Messaging SMS.

## Do I currently have a Singapore sender ID
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**To check if you own a Singapore sender ID**

1. Open the AWS End User Messaging SMS console at [https://console.aws.amazon.com/sms-voice/](https://console.aws.amazon.com/sms-voice/).

1. In the navigation pane, under **Configurations**, choose **Sender ID**.

1. On the **Sender IDs** page, you can search by two letter country code **SG** to find if you have any Singapore sender IDs.

## How long will registration take?
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While a typical review takes 1 – 3 weeks, it can take up to 5 weeks or longer in some cases to verify your information with government agencies.

## What is a Unique Entity Number (UEN) and how do i get one?
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A UEN is a Singapore business ID issued by Accounting and Corporate Regulatory Agency (ACRA). Local companies and businesses in Singapore can get a UEN by applying through ACRA. Once you pass through the registration and standard incorporation procedure, it will be issued. You can apply for a UEN with ACRA via [Bizfile](https://www.bizfile.gov.sg/ngbbizfileinternet/faces/oracle/webcenter/portalapp/pages/BizfileHomepage.jspx).

## Do I have to register for a Singapore Sender ID?
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Yes. If you haven't registered your Singapore Sender ID any message sent using a Sender ID will likely have its ID changed to **LIKELY-SCAM**

## How do I register my Singapore Sender ID with AWS End User Messaging SMS?
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Follow the directions at [Create a new registration using the AWS End User Messaging SMS console](registrations-create.md) to register a Sender ID.

## What is the registration status of my Singapore Sender ID and what does it mean?
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Follow the directions at [Check a registration's status in AWS End User Messaging SMS](registrations-status.md) to check your registration and status.

## What information do I need to provide?
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You will need to provide your companies address, a business contact, and a use case. You can find the required information at [Create a new registration using the AWS End User Messaging SMS console](registrations-create.md).

## What if my Singapore Sender ID registration is rejected?
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If your registration is rejected, its status will be changed to **Requires Updates** and you can make updates by following the directions in [Edit a registration in AWS End User Messaging SMS](registrations-edit.md).

## What permissions do I need?
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The IAM user/role that you use to visit the AWS End User Messaging SMS console must be enabled with the *`“sms-voice:*”`* permission.

## Are there any restrictions to the formatting or allowed special characters for Singapore Sender IDs?
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Yes. For more information on sender ID formatting rules, see [Considerations for a sender ID](sender-id.md#sender-id-considerations).