End of support notice: On March 31, 2027, AWS will end support for AWS Service Management Connector. After March 31, 2027, you will no longer be able to access the AWS Service Management Connector console or AWS Service Management Connector resources. For more information, see [AWS Service Management Connector end of support](https://docs.aws.amazon.com/smc/latest/ag/smc-end-of-support.html). 

# Enabling permissions on ServiceNow Platform
<a name="sn-enable-permissions"></a>

For AWS products to display under AWS portfolios as sub-categories in the ServiceNow Service Catalog, you need to modify the Application Access form for Catalog Item Category tables. This action is necessary because a ServiceNow scoped API is not available for the Catalog Item Category table. 

**To view AWS Service Catalog products (Catalog Item Category)**

1. Enter **Tables** in the Navigator and choose **System Definition**, then choose **Tables**.

1. In the list of tables, search for a table with label **Catalog Item Category** (or with the name `sc_cat_item_category`). The list of tables displays. 

1. Choose **Category** to view the form defining the table.

1. Choose the **Application Access** tab on the form and select **Can Create**, **Can Update**, and **Can Delete** on the form. 

1. Choose **Update**.

**To enable the connector to control visibility of Service Catalog products on Service Portal through Allowed Groups**
**Note**  
This step is only required if the Application Access is not already enabled in your ServiceNow instance. Additionally, Service Management Connector recommends that you enable the `User Criteria Scope API` plugin. 

1. Enter **Tables** in the Navigator and choose **System Definition**, then choose **Tables**.

1. In the list of tables, search for a table with label **Catalog Item Available for** (or with the name `sc_cat_item_user_criteria_mtom`). The list of tables displays. 

1. Choose **Category** to view the form defining the table.

1. Choose the **Application Access** tab on the form and select **Can Create** and **Can Update** on the form. 

1. Choose **Update**.