Configuring core ServiceNow components - AWS Service Management Connector

End of support notice: On March 31, 2027, AWS will end support for AWS Service Management Connector. After March 31, 2027, you will no longer be able to access the AWS Service Management Connector console or AWS Service Management Connector resources. For more information, see AWS Service Management Connector end of support.

Configuring core ServiceNow components

This section describes how to configure core components in ServiceNow.

Note

Before installing the AWS Service Management scoped app, we recommend you clear the ServiceNow platform and your browser cache.

Ensure that you install the update set in a non-production or sandbox environment. Consult a ServiceNow system administrator if you need approval to clear the ServiceNow platform cache.