End of support notice: On March 31, 2027, AWS will end support for AWS Service Management Connector. After March 31, 2027, you will no longer be able to access the AWS Service Management Connector console or AWS Service Management Connector resources. For more information, see [AWS Service Management Connector end of support](https://docs.aws.amazon.com/smc/latest/ag/smc-end-of-support.html). 

# Configuring AWS tags for provisioned products
<a name="configure-aws-tags"></a>

The AWS Service Management Connector enables ServiceNow administrators to add tags (metadata) to provisioned products globally across the scoped app or granularly at the portfolio level. These tags are not visible to end users. 

Three tag types are available in this release:
+ Generic tags in which the administrator can enter the key and value.
+ ServiceNow Request Item tags in which the admin can enter the syntax for Key and Value in the table below. 
+ ServiceNow table(s) values that end users can select as tags for provisioned AWS resources. This release now enables administrators to identify any ServiceNow tables, such as Cost center or Department, and makes values from that table selectable for end users. 
**Note**  
Generic tags (from administrators) and ServiceNow Request Item tags are not viewable by end users.     
[See the AWS documentation website for more details](http://docs.aws.amazon.com/smc/latest/ag/configure-aws-tags.html)

**To add generic AWS tags to Service Catalog provisioned products in ServiceNow**

1.  In the AWS Service Management scoped app, choose **Setup**, then the **Automated Tags** module. 

1.  Choose **New**. 

1.  For Global tags, enter the Key and Value entries and choose **Submit**. 

1.  For Portfolio tags, deselect **Global check**. The **Portfolio** field appears. 

   Choose the Service Catalog portfolio, enter the Key and Value entries, and choose **Submit**. 

**To add in-scope ServiceNow request item AWS tags to Service Catalog provisioned products derived from ServiceNow**

1.  In the AWS Service Management scoped app, choose **Setup**, then the **Automated Tags** module. 

1.  Choose **New**. 

1.  For Global tags, enter the specific Key and Value entries for either User or Request Item Number, and choose **Submit**. 

1.  For Portfolio tags, deselect **Global check**. The Portfolio field appears. Select the AWS Service Catalog portfolio, enter the Key and Value entries, and choose **Submit**. 

**To add tags to AWS provisioned products from ServiceNow tables and fields that are selectable by end users**

1. In the AWS Service Management scoped app, choose **Setup**, then the **Automated Tags** module. 

1. Choose **New**. 

1. Choose **Selectable by End User**. 

1. Choose a table from the dropdown list: **Table Name**. 

1. Choose a field from the dropdown list: **Table Field**. 

1. [Optional] Add a filter for the table selected using the **Table Filter** field.

1. For Global tags, enter the Key and Value entries and choose **Submit**. 

1. For Portfolio tags, deselect **Global check**. The **Portfolio** field appears. 

   Select the AWS Service Catalog portfolio, enter the Key and Value entries, and choose **Submit**. 

   The ServiceNow table and field value appear on the AWS Product (ServiceNow catalog item). It is a required value prior to ordering. After product provisioning, you can see in the AWS console that these tags associate with the resource.