Viewing a ticket for a ServiceNow ITSM integration - AWS Security Hub

Viewing a ticket for a ServiceNow ITSM integration

After you create a ticket for a finding, you can open the ticket on your ServiceNow ITSM instance.

To view a finding on your ServiceNow ITSM instance

  1. Sign in to your AWS account with your credentials, and open the Security Hub console at https://console.aws.amazon.com/securityhub/v2/home?region=us-east-1.

  2. From the navigation pane, under Inventory, choose Findings.

  3. Choose the finding where you created the ticket.

  4. In the finding, choose the ticket ID to view the ticket on your ServiceNow ITSM instance or View JSON.