

# Closing a case
Closing a case

 For AWS supported cases, choose **Close Case** on the case details page to permanently close the case at any status. A case typically reaches the status **Ready to Close** before it is permanently closed. If you close a case prematurely at any other status than **Ready to Close**, you are requesting that AWS Security Incident Response engineers will stop working on this AWS supported case.  

 If your incident response team is the responder, select **Action/Close Case** on the case details page. 

**Note**  
 The "Ready to Close" status signifies that a case can be permanently closed and that there is no additional work to be done on a case. 

 A case cannot be re-opened again after it has been permanently closed. All information will be available read-only. To prevent accidental closure, you will be asked to confirm that you want to close the case. 