# Changing the resolver
Changing the resolver

 For self-managed cases, your incident response team can request help from AWS. Choose **Get help from AWS** to change the resolver for this case to AWS. Once the case is updated to AWS supported, the status is changed to **Submitted**. The existing case history will be available to AWS Security Incident Response engineers. Once you have requested help from AWS you will not be able to change it back to self-managed.