Case closure
AWS Security Incident Response engineers close your case when:
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The incident has been contained and remediated
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All investigation findings have been shared with you
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No further Security Incident Response engineer assistance is required
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You request case closure
Before closing a case, your Security Incident Response engineer provides a summary of findings, actions taken, and recommendations for improving your security posture.
If you need additional assistance after case closure, you can open a new case or contact AWS Support.
