AWS services or capabilities described in AWS Documentation may vary by region/location. Click Getting Started with Amazon AWS to see specific differences applicable to the China (Beijing) Region.
Adds additional customer communication to a Amazon Web Services Support case. Use
the caseId parameter to identify the case to which to add communication. To
list a set of email addresses to copy on the communication, use the ccEmailAddresses
parameter. The communicationBody value contains the text of the communication.
To attach files larger than 5 MB to the communication, use the uploadIds parameter.
Amazon Web Services Support automatically redacts sensitive information from support
cases to protect your data. The following information is replaced with [REDACTED_BY_Amazon
Web Services] and is not stored:
Amazon Web Services secret keys - The complete key is replaced. Example: [REDACTED_BY_Amazon
Web Services]
Private keys - The complete key is replaced. Example: [REDACTED_BY_Amazon Web Services]
Credit card numbers - The number is redacted, but the last 4 digits remain. Example:
[REDACTED_BY_Amazon Web Services]-7016
This sensitive information is never required by Amazon Web Services Support.
You must have an Amazon Web Services Business Support+, Amazon Web Services Enterprise Support, or Amazon Web Services Unified Operations plan to use the Amazon Web Services Support API. If you're in an Amazon Web Services Region that doesn't offer one of these Amazon Web Services Support plans, or if you haven't transitioned to one of these plans, you can use the Amazon Web Services Support API with a Business, Enterprise On-Ramp, or Enterprise Support plan.
If you call the Amazon Web Services Support API from an account that doesn't have
an Amazon Web Services Business Support+, Amazon Web Services Enterprise Support,
or Amazon Web Services Unified Operations plan, the SubscriptionRequiredException
error message appears. For information about changing your support plan, see Amazon
Web Services Support.
For .NET Core this operation is only available in asynchronous form. Please refer to AddCommunicationToCaseAsync.
Namespace: Amazon.AWSSupport
Assembly: AWSSDK.AWSSupport.dll
Version: 3.x.y.z
public virtual AddCommunicationToCaseResponse AddCommunicationToCase( AddCommunicationToCaseRequest request )
Container for the necessary parameters to execute the AddCommunicationToCase service method.
| Exception | Condition |
|---|---|
| AttachmentSetExpiredException | The expiration time of the attachment set has passed. The set expires 1 hour after it is created. |
| AttachmentSetIdNotFoundException | An attachment set with the specified ID could not be found. |
| CaseIdNotFoundException | The requested caseId couldn't be located. |
| DryRunOperationException | The request was valid, but the operation wasn't performed because dryRun was set to true. |
| InternalServerErrorException | An internal server error occurred. |
.NET Framework:
Supported in: 4.7.2 and newer