Latest routing criteria on the contact.
Inheritance Hierarchy
Namespace: Amazon.Connect.Model
Assembly: AWSSDK.Connect.dll
Version: 3.x.y.z
Syntax
public class RoutingCriteria
The RoutingCriteria type exposes the following members
Constructors
| Name | Description | |
|---|---|---|
|
RoutingCriteria() |
Properties
| Name | Type | Description | |
|---|---|---|---|
|
|
ActivationTimestamp | System.DateTime |
Gets and sets the property ActivationTimestamp. The timestamp indicating when the routing criteria is set to active. A routing criteria is activated when contact is transferred to a queue. ActivationTimestamp will be set on routing criteria for contacts in agent queue even though Routing criteria is never activated for contacts in agent queue. |
|
|
Index | System.Int32 |
Gets and sets the property Index. Information about the index of the routing criteria. |
|
|
Steps | System.Collections.Generic.List<Amazon.Connect.Model.Step> |
Gets and sets the property Steps. List of routing steps. When Amazon Connect does not find an available agent meeting the requirements in a step for a given step duration, the routing criteria will move on to the next step sequentially until a join is completed with an agent. When all steps are exhausted, the contact will be offered to any agent in the queue. |
Version Information
.NET:
Supported in: 8.0 and newer, Core 3.1
.NET Standard:
Supported in: 2.0
.NET Framework:
Supported in: 4.5 and newer, 3.5