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Information of the AI agent involved in the contact.
Namespace: Amazon.Connect.Model
Assembly: AWSSDK.Connect.dll
Version: 3.x.y.z
public class AiAgentInfo
The AiAgentInfo type exposes the following members
| Name | Description | |
|---|---|---|
|
AiAgentInfo() |
| Name | Type | Description | |
|---|---|---|---|
|
AiAgentEscalated | System.Boolean |
Gets and sets the property AiAgentEscalated. A boolean flag indicating whether the contact initially handled by this AI agent was escalated to a human agent. |
|
AiAgentVersionId | System.String |
Gets and sets the property AiAgentVersionId. The unique identifier that specifies both the AI agent ID and its version number that was involved in the contact |
|
AiUseCase | Amazon.Connect.AiUseCase |
Gets and sets the property AiUseCase. The use case or scenario for which the AI agent is involved in the contact |
.NET:
Supported in: 8.0 and newer, Core 3.1
.NET Standard:
Supported in: 2.0
.NET Framework:
Supported in: 4.5 and newer, 3.5