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Only the VOICE, EMAIL, and TASK channels are supported.
For VOICE: The supported initiation method is
For EMAIL: The supported initiation methods are
For TASK: The supported initiation method is
TRANSFER. The contacts created
with this initiation method have a subtype connect:ExternalAudio.
OUTBOUND, AGENT_REPLY,
and FLOW.
API. Contacts created with this
API have a sub-type of connect:ExternalTask.
Creates a new VOICE, EMAIL, or TASK contact.
After a contact is created, you can move it to the desired state by using the InitiateAs
parameter. While you can use API to create task contacts that are in the COMPLETED
state, you must contact Amazon Web Services Support before using it for bulk import
use cases. Bulk import causes your requests to be throttled or fail if your CreateContact
limits aren't high enough.
This is an asynchronous operation using the standard naming convention for .NET 4.5 or higher. For .NET 3.5 the operation is implemented as a pair of methods using the standard naming convention of BeginCreateContact and EndCreateContact.
Namespace: Amazon.Connect
Assembly: AWSSDK.Connect.dll
Version: 3.x.y.z
public abstract Task<CreateContactResponse> CreateContactAsync( CreateContactRequest request, CancellationToken cancellationToken )
Container for the necessary parameters to execute the CreateContact service method.
A cancellation token that can be used by other objects or threads to receive notice of cancellation.
| Exception | Condition |
|---|---|
| AccessDeniedException | You do not have sufficient permissions to perform this action. |
| ConflictException | Operation cannot be performed at this time as there is a conflict with another operation or contact state. |
| IdempotencyException | An entity with the same name already exists. |
| InternalServiceException | Request processing failed because of an error or failure with the service. |
| InvalidParameterException | One or more of the specified parameters are not valid. |
| InvalidRequestException | The request is not valid. |
| ResourceNotFoundException | The specified resource was not found. |
| ServiceQuotaExceededException | The service quota has been exceeded. |
| ThrottlingException | The throttling limit has been exceeded. |
.NET:
Supported in: 8.0 and newer, Core 3.1
.NET Standard:
Supported in: 2.0
.NET Framework:
Supported in: 4.5 and newer