AWS services or capabilities described in AWS Documentation may vary by region/location. Click Getting Started with Amazon AWS to see specific differences applicable to the China (Beijing) Region.
Associates an email address alias with an existing email address in an Amazon Connect instance. This creates a forwarding relationship where emails sent to the alias email address are automatically forwarded to the primary email address.
Use cases
Following are common uses cases for this API:
Unified customer support: Create multiple entry points (for example, support@example.com, help@example.com, customercare@example.com) that all forward to a single agent queue for streamlined management.
Department consolidation: Forward emails from legacy department addresses (for example, sales@example.com, info@example.com) to a centralized customer service email during organizational restructuring.
Brand management: Enable you to use familiar brand-specific email addresses that forward to the appropriate Amazon Connect instance email address.
Important things to know
Each email address can have a maximum of one alias. You cannot create multiple aliases for the same email address.
If the alias email address already receives direct emails, it continues to receive direct emails plus forwarded emails.
You cannot chain email aliases together (that is, create an alias of an alias).
AssociateEmailAddressAlias does not return the following information:
A confirmation of the alias relationship details (you must call DescribeEmailAddress to verify).
The timestamp of when the association occurred.
The status of the forwarding configuration.
Endpoints: See Amazon Connect endpoints and quotas.
Related operations
DisassociateEmailAddressAlias: Removes the alias association between two email addresses in an Amazon Connect instance.
DescribeEmailAddress: View current alias configurations for an email address.
SearchEmailAddresses: Find email addresses and their alias relationships across an instance.
CreateEmailAddress: Create new email addresses that can participate in alias relationships.
DeleteEmailAddress: Remove email addresses (automatically removes any alias relationships).
UpdateEmailAddressMetadata: Modify email address properties (does not affect alias relationships).
This is an asynchronous operation using the standard naming convention for .NET 4.5 or higher. For .NET 3.5 the operation is implemented as a pair of methods using the standard naming convention of BeginAssociateEmailAddressAlias and EndAssociateEmailAddressAlias.
Namespace: Amazon.Connect
Assembly: AWSSDK.Connect.dll
Version: 3.x.y.z
public abstract Task<AssociateEmailAddressAliasResponse> AssociateEmailAddressAliasAsync( AssociateEmailAddressAliasRequest request, CancellationToken cancellationToken )
Container for the necessary parameters to execute the AssociateEmailAddressAlias service method.
A cancellation token that can be used by other objects or threads to receive notice of cancellation.
| Exception | Condition |
|---|---|
| AccessDeniedException | You do not have sufficient permissions to perform this action. |
| IdempotencyException | An entity with the same name already exists. |
| InternalServiceException | Request processing failed because of an error or failure with the service. |
| InvalidParameterException | One or more of the specified parameters are not valid. |
| InvalidRequestException | The request is not valid. |
| ResourceConflictException | A resource already has that name. |
| ResourceNotFoundException | The specified resource was not found. |
| ThrottlingException | The throttling limit has been exceeded. |
.NET:
Supported in: 8.0 and newer, Core 3.1
.NET Standard:
Supported in: 2.0
.NET Framework:
Supported in: 4.5 and newer