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Initiates a new outbound SMS contact to a customer. Response of this API provides
the ContactId of the outbound SMS contact created.
SourceEndpoint only supports Endpoints with CONNECT_PHONENUMBER_ARN
as Type and DestinationEndpoint only supports Endpoints with TELEPHONE_NUMBER
as Type. ContactFlowId initiates the flow to manage the new SMS contact created.
This API can be used to initiate outbound SMS contacts for an agent, or it can also deflect an ongoing contact to an outbound SMS contact by using the StartOutboundChatContact Flow Action.
For more information about using SMS in Amazon Connect, see the following topics in the Amazon Connect Administrator Guide:
This is an asynchronous operation using the standard naming convention for .NET 4.5 or higher. For .NET 3.5 the operation is implemented as a pair of methods using the standard naming convention of BeginStartOutboundChatContact and EndStartOutboundChatContact.
Namespace: Amazon.Connect
Assembly: AWSSDK.Connect.dll
Version: 3.x.y.z
public virtual Task<StartOutboundChatContactResponse> StartOutboundChatContactAsync( StartOutboundChatContactRequest request, CancellationToken cancellationToken )
Container for the necessary parameters to execute the StartOutboundChatContact service method.
A cancellation token that can be used by other objects or threads to receive notice of cancellation.
| Exception | Condition |
|---|---|
| AccessDeniedException | You do not have sufficient permissions to perform this action. |
| ConflictException | Operation cannot be performed at this time as there is a conflict with another operation or contact state. |
| InternalServiceException | Request processing failed because of an error or failure with the service. |
| InvalidRequestException | The request is not valid. |
| LimitExceededException | The allowed limit for the resource has been exceeded. |
| ResourceNotFoundException | The specified resource was not found. |
| ThrottlingException | The throttling limit has been exceeded. |
.NET:
Supported in: 8.0 and newer, Core 3.1
.NET Standard:
Supported in: 2.0
.NET Framework:
Supported in: 4.5 and newer