AWS services or capabilities described in AWS Documentation may vary by region/location. Click Getting Started with Amazon AWS to see specific differences applicable to the China (Beijing) Region.
Only the VOICE, EMAIL, and TASK channels are supported.
For VOICE: The supported initiation method is
For EMAIL: The supported initiation methods are
For TASK: The supported initiation method is
TRANSFER. The contacts created
with this initiation method have a subtype connect:ExternalAudio.
OUTBOUND, AGENT_REPLY,
and FLOW.
API. Contacts created with this
API have a sub-type of connect:ExternalTask.
Creates a new VOICE, EMAIL, or TASK contact.
After a contact is created, you can move it to the desired state by using the InitiateAs
parameter. While you can use API to create task contacts that are in the COMPLETED
state, you must contact Amazon Web Services Support before using it for bulk import
use cases. Bulk import causes your requests to be throttled or fail if your CreateContact
limits aren't high enough.
For .NET Core this operation is only available in asynchronous form. Please refer to CreateContactAsync.
Namespace: Amazon.Connect
Assembly: AWSSDK.Connect.dll
Version: 3.x.y.z
public virtual CreateContactResponse CreateContact( CreateContactRequest request )
Container for the necessary parameters to execute the CreateContact service method.
| Exception | Condition |
|---|---|
| AccessDeniedException | You do not have sufficient permissions to perform this action. |
| ConflictException | Operation cannot be performed at this time as there is a conflict with another operation or contact state. |
| IdempotencyException | An entity with the same name already exists. |
| InternalServiceException | Request processing failed because of an error or failure with the service. |
| InvalidParameterException | One or more of the specified parameters are not valid. |
| InvalidRequestException | The request is not valid. |
| ResourceNotFoundException | The specified resource was not found. |
| ServiceQuotaExceededException | The service quota has been exceeded. |
| ThrottlingException | The throttling limit has been exceeded. |
.NET Framework:
Supported in: 4.5 and newer, 3.5