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/AWS1/IF_TNB=>GETCALLANALYTICSJOB()

About GetCallAnalyticsJob

Provides information about the specified Call Analytics job.

To view the job's status, refer to CallAnalyticsJobStatus. If the status is COMPLETED, the job is finished. You can find your completed transcript at the URI specified in TranscriptFileUri. If the status is FAILED, FailureReason provides details on why your transcription job failed.

If you enabled personally identifiable information (PII) redaction, the redacted transcript appears at the location specified in RedactedTranscriptFileUri.

If you chose to redact the audio in your media file, you can find your redacted media file at the location specified in RedactedMediaFileUri.

To get a list of your Call Analytics jobs, use the operation.

Method Signature

METHODS /AWS1/IF_TNB~GETCALLANALYTICSJOB
  IMPORTING
    !IV_CALLANALYTICSJOBNAME TYPE /AWS1/TNBCALLANALYTICSJOBNAME OPTIONAL
  RETURNING
    VALUE(OO_OUTPUT) TYPE REF TO /aws1/cl_tnbgetcallalysjobrsp
  RAISING
    /AWS1/CX_TNBBADREQUESTEX
    /AWS1/CX_TNBINTERNALFAILUREEX
    /AWS1/CX_TNBLIMITEXCEEDEDEX
    /AWS1/CX_TNBNOTFOUNDEXCEPTION
    /AWS1/CX_TNBCLIENTEXC
    /AWS1/CX_TNBSERVEREXC
    /AWS1/CX_RT_TECHNICAL_GENERIC
    /AWS1/CX_RT_SERVICE_GENERIC.

IMPORTING

Required arguments:

iv_callanalyticsjobname TYPE /AWS1/TNBCALLANALYTICSJOBNAME /AWS1/TNBCALLANALYTICSJOBNAME

The name of the Call Analytics job you want information about. Job names are case sensitive.

RETURNING

oo_output TYPE REF TO /aws1/cl_tnbgetcallalysjobrsp /AWS1/CL_TNBGETCALLALYSJOBRSP

Domain /AWS1/RT_ACCOUNT_ID
Primitive Type NUMC

Examples

Syntax Example

This is an example of the syntax for calling the method. It includes every possible argument and initializes every possible value. The data provided is not necessarily semantically accurate (for example the value "string" may be provided for something that is intended to be an instance ID, or in some cases two arguments may be mutually exclusive). The syntax shows the ABAP syntax for creating the various data structures.

DATA(lo_result) = lo_client->getcallanalyticsjob( |string| ).

This is an example of reading all possible response values

lo_result = lo_result.
IF lo_result IS NOT INITIAL.
  lo_callanalyticsjob = lo_result->get_callanalyticsjob( ).
  IF lo_callanalyticsjob IS NOT INITIAL.
    lv_callanalyticsjobname = lo_callanalyticsjob->get_callanalyticsjobname( ).
    lv_callanalyticsjobstatus = lo_callanalyticsjob->get_callanalyticsjobstatus( ).
    lo_callanalyticsjobdetails = lo_callanalyticsjob->get_callanalyticsjobdetails( ).
    IF lo_callanalyticsjobdetails IS NOT INITIAL.
      LOOP AT lo_callanalyticsjobdetails->get_skipped( ) into lo_row.
        lo_row_1 = lo_row.
        IF lo_row_1 IS NOT INITIAL.
          lv_callanalyticsfeature = lo_row_1->get_feature( ).
          lv_callanalyticsskippedrea = lo_row_1->get_reasoncode( ).
          lv_string = lo_row_1->get_message( ).
        ENDIF.
      ENDLOOP.
    ENDIF.
    lv_languagecode = lo_callanalyticsjob->get_languagecode( ).
    lv_mediasampleratehertz = lo_callanalyticsjob->get_mediasampleratehertz( ).
    lv_mediaformat = lo_callanalyticsjob->get_mediaformat( ).
    lo_media = lo_callanalyticsjob->get_media( ).
    IF lo_media IS NOT INITIAL.
      lv_uri = lo_media->get_mediafileuri( ).
      lv_uri = lo_media->get_redactedmediafileuri( ).
    ENDIF.
    lo_transcript = lo_callanalyticsjob->get_transcript( ).
    IF lo_transcript IS NOT INITIAL.
      lv_uri = lo_transcript->get_transcriptfileuri( ).
      lv_uri = lo_transcript->get_redactedtranscriptfile00( ).
    ENDIF.
    lv_datetime = lo_callanalyticsjob->get_starttime( ).
    lv_datetime = lo_callanalyticsjob->get_creationtime( ).
    lv_datetime = lo_callanalyticsjob->get_completiontime( ).
    lv_failurereason = lo_callanalyticsjob->get_failurereason( ).
    lv_dataaccessrolearn = lo_callanalyticsjob->get_dataaccessrolearn( ).
    lv_identifiedlanguagescore = lo_callanalyticsjob->get_identifiedlanguagescore( ).
    lo_callanalyticsjobsetting = lo_callanalyticsjob->get_settings( ).
    IF lo_callanalyticsjobsetting IS NOT INITIAL.
      lv_vocabularyname = lo_callanalyticsjobsetting->get_vocabularyname( ).
      lv_vocabularyfiltername = lo_callanalyticsjobsetting->get_vocabularyfiltername( ).
      lv_vocabularyfiltermethod = lo_callanalyticsjobsetting->get_vocabularyfiltermethod( ).
      lv_modelname = lo_callanalyticsjobsetting->get_languagemodelname( ).
      lo_contentredaction = lo_callanalyticsjobsetting->get_contentredaction( ).
      IF lo_contentredaction IS NOT INITIAL.
        lv_redactiontype = lo_contentredaction->get_redactiontype( ).
        lv_redactionoutput = lo_contentredaction->get_redactionoutput( ).
        LOOP AT lo_contentredaction->get_piientitytypes( ) into lo_row_2.
          lo_row_3 = lo_row_2.
          IF lo_row_3 IS NOT INITIAL.
            lv_piientitytype = lo_row_3->get_value( ).
          ENDIF.
        ENDLOOP.
      ENDIF.
      LOOP AT lo_callanalyticsjobsetting->get_languageoptions( ) into lo_row_4.
        lo_row_5 = lo_row_4.
        IF lo_row_5 IS NOT INITIAL.
          lv_languagecode = lo_row_5->get_value( ).
        ENDIF.
      ENDLOOP.
      LOOP AT lo_callanalyticsjobsetting->get_languageidsettings( ) into ls_row_6.
        lv_key = ls_row_6-key.
        lo_value = ls_row_6-value.
        IF lo_value IS NOT INITIAL.
          lv_vocabularyname = lo_value->get_vocabularyname( ).
          lv_vocabularyfiltername = lo_value->get_vocabularyfiltername( ).
          lv_modelname = lo_value->get_languagemodelname( ).
        ENDIF.
      ENDLOOP.
      lo_summarization = lo_callanalyticsjobsetting->get_summarization( ).
      IF lo_summarization IS NOT INITIAL.
        lv_boolean = lo_summarization->get_generateabstractivesumm( ).
      ENDIF.
    ENDIF.
    LOOP AT lo_callanalyticsjob->get_channeldefinitions( ) into lo_row_7.
      lo_row_8 = lo_row_7.
      IF lo_row_8 IS NOT INITIAL.
        lv_channelid = lo_row_8->get_channelid( ).
        lv_participantrole = lo_row_8->get_participantrole( ).
      ENDIF.
    ENDLOOP.
    LOOP AT lo_callanalyticsjob->get_tags( ) into lo_row_9.
      lo_row_10 = lo_row_9.
      IF lo_row_10 IS NOT INITIAL.
        lv_tagkey = lo_row_10->get_key( ).
        lv_tagvalue = lo_row_10->get_value( ).
      ENDIF.
    ENDLOOP.
  ENDIF.
ENDIF.