/AWS1/IF_QQC=>CREATEQUICKRESPONSE()

About CreateQuickResponse

Creates an Amazon Q in Connect quick response.

Method Signature

METHODS /AWS1/IF_QQC~CREATEQUICKRESPONSE
  IMPORTING
    !IV_KNOWLEDGEBASEID TYPE /AWS1/QQCUUIDORARN OPTIONAL
    !IV_NAME TYPE /AWS1/QQCQUICKRESPONSENAME OPTIONAL
    !IO_CONTENT TYPE REF TO /AWS1/CL_QQCQUICKRSPDATAPVDR OPTIONAL
    !IV_CONTENTTYPE TYPE /AWS1/QQCQUICKRESPONSETYPE OPTIONAL
    !IO_GROUPINGCONFIGURATION TYPE REF TO /AWS1/CL_QQCGROUPINGCONF OPTIONAL
    !IV_DESCRIPTION TYPE /AWS1/QQCQUICKRESPONSEDESC OPTIONAL
    !IV_SHORTCUTKEY TYPE /AWS1/QQCSHORTCUTKEY OPTIONAL
    !IV_ISACTIVE TYPE /AWS1/QQCBOOLEAN OPTIONAL
    !IT_CHANNELS TYPE /AWS1/CL_QQCCHANNELS_W=>TT_CHANNELS OPTIONAL
    !IV_LANGUAGE TYPE /AWS1/QQCLANGUAGECODE OPTIONAL
    !IV_CLIENTTOKEN TYPE /AWS1/QQCNONEMPTYSTRING OPTIONAL
    !IT_TAGS TYPE /AWS1/CL_QQCTAGS_W=>TT_TAGS OPTIONAL
  RETURNING
    VALUE(OO_OUTPUT) TYPE REF TO /aws1/cl_qqccreatequickrsprsp
  RAISING
    /AWS1/CX_QQCACCESSDENIEDEX
    /AWS1/CX_QQCCONFLICTEXCEPTION
    /AWS1/CX_QQCRESOURCENOTFOUNDEX
    /AWS1/CX_QQCSERVICEQUOTAEXCDEX
    /AWS1/CX_QQCUNAUTHORIZEDEX
    /AWS1/CX_QQCVALIDATIONEX
    /AWS1/CX_QQCCLIENTEXC
    /AWS1/CX_QQCSERVEREXC
    /AWS1/CX_RT_TECHNICAL_GENERIC
    /AWS1/CX_RT_SERVICE_GENERIC.

IMPORTING

Required arguments:

iv_knowledgebaseid TYPE /AWS1/QQCUUIDORARN /AWS1/QQCUUIDORARN

The identifier of the knowledge base. Can be either the ID or the ARN. URLs cannot contain the ARN.

iv_name TYPE /AWS1/QQCQUICKRESPONSENAME /AWS1/QQCQUICKRESPONSENAME

The name of the quick response.

io_content TYPE REF TO /AWS1/CL_QQCQUICKRSPDATAPVDR /AWS1/CL_QQCQUICKRSPDATAPVDR

The content of the quick response.

Optional arguments:

iv_contenttype TYPE /AWS1/QQCQUICKRESPONSETYPE /AWS1/QQCQUICKRESPONSETYPE

The media type of the quick response content.

• Use application/x.quickresponse;format=plain for a quick response written in plain text.

• Use application/x.quickresponse;format=markdown for a quick response written in richtext.

io_groupingconfiguration TYPE REF TO /AWS1/CL_QQCGROUPINGCONF /AWS1/CL_QQCGROUPINGCONF

The configuration information of the user groups that the quick response is accessible to.

iv_description TYPE /AWS1/QQCQUICKRESPONSEDESC /AWS1/QQCQUICKRESPONSEDESC

The description of the quick response.

iv_shortcutkey TYPE /AWS1/QQCSHORTCUTKEY /AWS1/QQCSHORTCUTKEY

The shortcut key of the quick response. The value should be unique across the knowledge base.

iv_isactive TYPE /AWS1/QQCBOOLEAN /AWS1/QQCBOOLEAN

Whether the quick response is active.

it_channels TYPE /AWS1/CL_QQCCHANNELS_W=>TT_CHANNELS TT_CHANNELS

The Amazon Connect channels this quick response applies to.

iv_language TYPE /AWS1/QQCLANGUAGECODE /AWS1/QQCLANGUAGECODE

The language code value for the language in which the quick response is written. The supported language codes include de_DE, en_US, es_ES, fr_FR, id_ID, it_IT, ja_JP, ko_KR, pt_BR, zh_CN, zh_TW

iv_clienttoken TYPE /AWS1/QQCNONEMPTYSTRING /AWS1/QQCNONEMPTYSTRING

A unique, case-sensitive identifier that you provide to ensure the idempotency of the request. If not provided, the Amazon Web Services SDK populates this field. For more information about idempotency, see Making retries safe with idempotent APIs.

it_tags TYPE /AWS1/CL_QQCTAGS_W=>TT_TAGS TT_TAGS

The tags used to organize, track, or control access for this resource.

RETURNING

oo_output TYPE REF TO /aws1/cl_qqccreatequickrsprsp /AWS1/CL_QQCCREATEQUICKRSPRSP

Domain	/AWS1/RT_ACCOUNT_ID
Primitive Type	NUMC

Examples

Syntax Example

This is an example of the syntax for calling the method. It includes every possible argument and initializes every possible value. The data provided is not necessarily semantically accurate (for example the value "string" may be provided for something that is intended to be an instance ID, or in some cases two arguments may be mutually exclusive). The syntax shows the ABAP syntax for creating the various data structures.

DATA(lo_result) = lo_client->createquickresponse(
  io_content = new /aws1/cl_qqcquickrspdatapvdr( |string| )
  io_groupingconfiguration = new /aws1/cl_qqcgroupingconf(
    it_values = VALUE /aws1/cl_qqcgroupingvalues_w=>tt_groupingvalues(
      ( new /aws1/cl_qqcgroupingvalues_w( |string| ) )
    )
    iv_criteria = |string|
  )
  it_channels = VALUE /aws1/cl_qqcchannels_w=>tt_channels(
    ( new /aws1/cl_qqcchannels_w( |string| ) )
  )
  it_tags = VALUE /aws1/cl_qqctags_w=>tt_tags(
    (
      VALUE /aws1/cl_qqctags_w=>ts_tags_maprow(
        value = new /aws1/cl_qqctags_w( |string| )
        key = |string|
      )
    )
  )
  iv_clienttoken = |string|
  iv_contenttype = |string|
  iv_description = |string|
  iv_isactive = ABAP_TRUE
  iv_knowledgebaseid = |string|
  iv_language = |string|
  iv_name = |string|
  iv_shortcutkey = |string|
).

This is an example of reading all possible response values

lo_result = lo_result.
IF lo_result IS NOT INITIAL.
  lo_quickresponsedata = lo_result->get_quickresponse( ).
  IF lo_quickresponsedata IS NOT INITIAL.
    lv_arn = lo_quickresponsedata->get_quickresponsearn( ).
    lv_uuid = lo_quickresponsedata->get_quickresponseid( ).
    lv_arn = lo_quickresponsedata->get_knowledgebasearn( ).
    lv_uuid = lo_quickresponsedata->get_knowledgebaseid( ).
    lv_quickresponsename = lo_quickresponsedata->get_name( ).
    lv_quickresponsetype = lo_quickresponsedata->get_contenttype( ).
    lv_quickresponsestatus = lo_quickresponsedata->get_status( ).
    lv_timestamp = lo_quickresponsedata->get_createdtime( ).
    lv_timestamp = lo_quickresponsedata->get_lastmodifiedtime( ).
    lo_quickresponsecontents = lo_quickresponsedata->get_contents( ).
    IF lo_quickresponsecontents IS NOT INITIAL.
      lo_quickresponsecontentpro = lo_quickresponsecontents->get_plaintext( ).
      IF lo_quickresponsecontentpro IS NOT INITIAL.
        lv_quickresponsecontent = lo_quickresponsecontentpro->get_content( ).
      ENDIF.
      lo_quickresponsecontentpro = lo_quickresponsecontents->get_markdown( ).
      IF lo_quickresponsecontentpro IS NOT INITIAL.
        lv_quickresponsecontent = lo_quickresponsecontentpro->get_content( ).
      ENDIF.
    ENDIF.
    lv_quickresponsedescriptio = lo_quickresponsedata->get_description( ).
    lo_groupingconfiguration = lo_quickresponsedata->get_groupingconfiguration( ).
    IF lo_groupingconfiguration IS NOT INITIAL.
      lv_groupingcriteria = lo_groupingconfiguration->get_criteria( ).
      LOOP AT lo_groupingconfiguration->get_values( ) into lo_row.
        lo_row_1 = lo_row.
        IF lo_row_1 IS NOT INITIAL.
          lv_groupingvalue = lo_row_1->get_value( ).
        ENDIF.
      ENDLOOP.
    ENDIF.
    lv_shortcutkey = lo_quickresponsedata->get_shortcutkey( ).
    lv_genericarn = lo_quickresponsedata->get_lastmodifiedby( ).
    lv_boolean = lo_quickresponsedata->get_isactive( ).
    LOOP AT lo_quickresponsedata->get_channels( ) into lo_row_2.
      lo_row_3 = lo_row_2.
      IF lo_row_3 IS NOT INITIAL.
        lv_channel = lo_row_3->get_value( ).
      ENDIF.
    ENDLOOP.
    lv_languagecode = lo_quickresponsedata->get_language( ).
    LOOP AT lo_quickresponsedata->get_tags( ) into ls_row_4.
      lv_key = ls_row_4-key.
      lo_value = ls_row_4-value.
      IF lo_value IS NOT INITIAL.
        lv_tagvalue = lo_value->get_value( ).
      ENDIF.
    ENDLOOP.
  ENDIF.
ENDIF.